How do you feel about REALTORS® being reviewed online?

By
Real Estate Sales Representative with for real estate results in the Tri-Cities.

This year's Nielsen survey, the largest of its kind, shows seven in every ten (70 percent) trust consumer opinions posted online.

It has been suggested that a neutral third party could create and control such a scheme for consumers if the real estate industry fails to adopt its own review program.

A consumer-generated REALTOR® review, rating and comment system would be a significant shift for the real estate industry to adopt, pointing a new direction.

I'm interested to hear your views on these questions:

  1. Do you believe the industry should control a rating/review program for REALTORS®?

  2. What criteria should be rated/reviewed? E.g. list - sale price ratio, expiries, days on market, etc.

  3. Is there anything specifically that you would be opposed to being rated or reviewed on? if so, Why?


John in Port Moody

 

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Rainmaker
502,972
Sonja Patterson
Keller Williams - BV - College Station, TX
Texas Monthly 5-Star Realtor Recipient for the Hou

Our local MLS has a rating system. You can choose to send the survey to your clients (or not).  Oftentimes, my clients don't take the time to fill it out.  But I am thankful for the ones that do take the time to fill it out. My personal favorite is getting a recommendation letter!! Those are nice to have at listing appts. :)

Dec 13, 2009 02:30 PM #1
Rainmaker
179,718
John Grasty
for real estate results in the Tri-Cities. - Port Moody, BC
Your Tri-cities REALTOR, neighbour and volunteer.

Hi Sonia,

Is your local rating system available online?

In your opinion, what are the most important things you are rated on?

Thanks.

Dec 13, 2009 02:37 PM #2
Rainer
133,490
Larry Riggs
Century 21 Redwood - Frederick, MD
GRI, SRS Your Frederick County Specialist

Hmmm, interesting thought. I've often wondered about services such as angie's list. As a Realtor for over 20 yrs and a licensed contractor before that, from time to time I had customers/clients that were absolutely impossible to please. The more I did the more demanding they became. I'm not saying such a system couldn't have it's good points but do I want someone I had to sue rating me online? There would need to be some guidelines and certainly remarks should never be anonymous. I'm all for pointing out the bad eggs but the authors would have to be liable for any remarks they made publicly. Perhaps as an alternative, NAR could reverse their policy of sealed decisions by ethics panels. In Maryland, if a licensee is found guilty of an offense by the state it's published on their website for all to see.

Dec 14, 2009 02:26 AM #3
Rainmaker
179,718
John Grasty
for real estate results in the Tri-Cities. - Port Moody, BC
Your Tri-cities REALTOR, neighbour and volunteer.

"Live together or die alone: How real estate agents can take back control of their costs and their future."

I came across this discussion in a LinkedIn Group: Today's Real Estate Agent - A Group for Highly Motivated & Successful Realtors...

Download at http://agentinvitation.com/a-bridge-to-the-future-ebook-1-0.pdf

Dec 14, 2009 09:38 AM #4
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Rainmaker
179,718

John Grasty

Your Tri-cities REALTOR, neighbour and volunteer.
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