Special offer

Zillow starts charging for listings

By
Real Estate Agent 152751

Zillow will be charging for all manual listing uploads to their site. This, as they also add rental properties to their site as well. 

Adding a property for sale (or rent) on Zillow either as a homeowner or agent will now set you back $9.95 for a 6-month listing. Volume discounts are also available for individuals wanting to list 50 properties or more and can provide a data feed. Using a syndication tool like vFlyer or Postlets however, will still let you upload your listings for free.

Zillow has made steady gains in market-share since its launch. And in the early days it was all about building out its database. But clearly now, Zillow feels like it has hit its stride with the acquisition of new listings and either a) no longer needs the manual uploads or b) feels the heat and needs to start to monetizing that inventory.

The shift to a pay-to-play model does run somewhat counter to the good corporate citizen image the company has publicly tried to espouse with agents.  Zillow may know this as well.  The soft rollout and the hedge with the syndicators.

Nevertheless, Zillow's representatives claim only 3% of their 4 million listed homes are manually uploaded - the remainder come from bulk upload feeds from third-party syndicators, brokers and MLSs - so at 10 bucks a pop, that's a tidy $1.2M in quarterly revenue the company now hopes to pocket. Not huge dollars, but in this day and age... every dollar counts.

J. Philip Faranda
Howard Hanna Rand Realty - Yorktown Heights, NY
Associate Broker / Office Manager

I use a syndication service (listhub) so this doesn't affect me. Not that I have ever gotten a lead that lead to a closing from Zillow. I have a love/hate relationship with the site, and I hope they'll distance themselves from the often outrageously inaccurate value estimates that they made their name with. 

Dec 14, 2009 05:31 PM
Dawn Workman
Veracity Real Estate Group, LLC - Camas, WA
Camas Real Estate Expert, MBA, 480-540-8100

Interesting.  I have yet to get a lead from Zillow either and don't think I would pay 10 bucks to advertise there. 

Dec 14, 2009 05:46 PM
Dan Tabit
Keller Williams Bellevue - Sammamish, WA

When all the information is no longer there, I wonder if buyers will consult it as much.  I can imagine that not all agents are willing to pay to play with Zillow.  With MLS dues, Realtor Dues, Company overhead and splits, no health care benefits paid by our company's, gas, oil, computers, what's one more expense?

Dec 14, 2009 06:22 PM
MichelleCherie Carr Crowe .Just Call. 408-252-8900
Get Results Team...Just Call (408) 252-8900! . DRE #00901962 . Licensed to Sell since 1985 . Altas Realty - San Jose, CA
Family Helping Families Buy & Sell Homes 40+ Years

I remember when they had low-cost ads, too (like $10) then went to $300. I only check it now to be able to be pre-armed with info  buyers will find there.

Dec 14, 2009 06:45 PM
Julia Odom
Select Realty Professionals - Chattanooga, TN
Chattanooga Homes for Sale

I suspect that instead of $1.2M in additional revenue, they will find themselves with 3% fewer listings.

Dec 14, 2009 11:30 PM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Chris and Jenita, it seems after a while some free services make a decision to start charging for their services. It will be interesting to see how it impacts their overall business. Thanks for the update.

Dec 15, 2009 12:33 AM
Amy Wood
Guaranty Trust - Murfreesboro, TN

Chris and Jenita, I am a lender and Zillow is also charging for lender leads as well.  As of right now I an quote rates to customers who have requested them.  Once they start the new ways of Zillow, I will need to put $250 into an account with Zillow and they will charge me for each customer that contacts me....Well, I have had several customers contact me through Zillow, but I WILL NOT pay for each contact.  Sometimes I wish people would leave well enough alone.

Amy in TN

Dec 15, 2009 02:06 AM
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Chris and Jenita - $1.2 million in quarterly revenue not huge dollars, since when?  That's an extra $4.8 million a year.  That's pretty huge to me, and I would imagine that Zillow feels the same way.  Why else would they do it, because they are risking losing listings and credibility in the process.  I would also imagine that Zillow is fudging on their numbers, and that there are a lot more manual listings than the 3% they are suggesting.

Dec 15, 2009 10:52 AM
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Actually I have seen stats that Zillow is down in usage. My suspicion is that they are making up for revenue loss.

Dec 20, 2009 11:40 PM