My question is short and sweet. I have a homeowner who had a typo in her contact info on Equator and we can't get it corrected. I spent 4, yes four, hours on the phone with BOA and NO ONE knew how to get into the system and make a correction. I had several helpful suggestions like , tell your seller to be careful when they enter information. Well....YEAH?....but can you help to get it changed????? Anyone out there have an answer?
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