"So, what do you think?" This is the question I get everyday from home buyers/sellers and realtors as I walk through their homes. "what do you think?" is the question from a realtor that is trying to sell a house that is WAY overpiced, knows it and hopes to "make the value." "What do you think?" is asked by the borrower who is refinancing as he/she is maxxed out the HELOC and is in desperate need to cash flow, and the loan to value ratio is not supported. "what do you think?" is asked by the senior, the single person, the well to do and those that are struggling.
My typical response is "I don't know," which is true. I never know a value until I am done with the report. Sometimes the needed value is justified and supported, other times it is not. When it is, I'm your BEST FRIEND! When it isn't, I'm the BAD GUY! It isn't easy being the bearer of bad news when the value isn't there, and its a good feeling to surprise someone with a better value they didn't expect. But the bottom line is, is that I can't discuss value with anyone other than my immediate client, which is typically the lender, and the old question of "so, what do you think" has little impact on me.
Most borrowers don't understand that I can not discuss the appraisal with them and say, "I'm paying for it, why can't you tell me the value or what you think?" The reason is simple, but not always appreciated or understood. As appraisers, we are to be the eyes and ears for the bank/lender and are to be completely objective. If we start a conversation with a borrower, and realtors, it can be difficult to remain fully objective and remain neutral, and borrowers/owners/realtors can mis-interpret statements, which can cause a conflict of interest for them as well as for the appraiser. Responding to questions and pressure from realtors and borrowers to discuss value can be a real temptation for some. I typically try and explain the legality as best I can, and then say, "I don't know at this time, but if you have any questions, you can discuss it with your lender. I will be happy to answer any questions you have, but you need to direct them through your lender."
Besides, if I told you what I really thought, you'd try and retract the question.
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