Transparency in Real Estate/Mortgages - Interview your Realtor or Loan Officer - (Part 2 of 2)

Mortgage and Lending with Social Media - Infinity Home Mortgage Company, Inc


Take the TIME to do your own INTERVIEW….



What is an interview? Wikipedia defines interview as a conversation between two or more people (the interviewer and the interviewee) where questions are asked by the interviewer to obtain information from the interviewee.

When you are shopping for a mortgage or for a realtor to help you sell your house or to help you buy a house, those that you talk to, should be interviewing you. Why should they be interviewing you? To get a feel for you, to understand your needs, and to get a feel for what your goals are now and in the near future. I have written about this several times, what a loan officer should be asking their potential client. Jeff Belonger's Interview process as a loan officer.




So as a consumer, when shopping for someones services to help you with your mortgage or home buying/selling process from a realtor, what things should you consider?

First off, take this process seriously and just don't go with someone that typically uses the words : I guarantee you, I promise you, I am the best, etc, etc -

Secondly, take the time to interview these individuals. There are several ways at your fingertips. What you should be looking for is transparency in the individual and their services. I talked about this in : What is transparency all about? -






So what are the ways that you can conduct your own interview? It can be simple and not take much time at all. Here are some options (keeping in mind that more of these options are when researching your loan officer) :

  • You can do a search online by using and Just type in the person's name and also do a search on their company. You might be surprised at what you find out.
  • BBB - Better Business Bureau - Find out about the company that individual works for. Keep in mind that not everyone is always happy and likes to complain, so some complaints might be fluff per se.
  • The National Mortgage Licensing System & Registry (NMLS) will be a great place to not only find out if that loan officer is licensed, but their credentials, and some history about that person. Here is the website : The National Mortgage Licensing System & Registry - This site is currently being used by 38 states and will be mandatory for everyone by the end of January.There will be a separate link just for this new site and for these searches. Keep in mind that this is a good form of transparency, but not 100%. It should be a solid tool though.
  • State and local agencies - Each state has their own web site for loan officers, mortgage companies, and realtors. There are different ways to search through these sites, but not every state has the same requirements.
  • FHA Approved Lenders - HUD Lender Locator - This tool allows you to see what lenders are actually FHA approved.




Summary : The bottom line is that you should become pro-active in your searches, when searching for that true professional. Even if someone gives you a referral, just don't take their word for you. I have seen referrals backfire for several reasons. And don't just take in account someones years of experience. I approved a loan 2 years ago with 15 years of experience at the time, after a loan officer had denied the loan 30 days later, who had 30 years of experience. Questions do matter, and not just name, rank, and serial number. Get to know who you are dealing with.


PS...I know I didn't hit upon every type of method. If you have some other means of searching for people, please feel free to include them in the comments below and I will include these with your name.  Thanks



All pictures are courtesy of






follow Jeff Belonger on Twitter               The FHA Expert     

                                                                                               FOLLOW ME ON FACEBOOK



- FHA Loans - USDA Loans - VA Loans -

- Energy Efficient Mortgages - 

- Conventional Loans - 203 k loans -

- Mortgages -


Experience & Knowledge at its BEST !!!




For more information on FHA loans, please go to this link. The FHA Expert

For more information about the 2009 Tax Credit for First Time Homebuyers : 2009 Tax Credit

For important mortgage insight to watch for, please read : Consumers need to be aware of these Red Flags!




Copyright © 2010 by Jeff Belonger of Infinity Home Mortgage Company, Inc

Posted by




follow Jeff Belonger on Twitter


The FHA Expert's fan page on Facebook     Add Jeff Belonger to your network @ LinkedIN

                                                                            FOLLOW ME ON FACEBOOK



- FHA Loans - USDA Loans - VA Loans -

- Energy Efficient Mortgages - 

- Conventional Loans - 203 k loans -

- FHA Home Loans - Mortgages -


Experience & Knowledge at its BEST !!!



Follow me on:

Mortgage Myth Busters



For more information on FHA loans, please go to this link. The FHA Expert

For important mortgage insight to watch for, please read : Consumers need to be aware of these Red Flags!



For information about FHA myths & FHA rumors, please read : FHA Myths & Rumors


Copyright © 2011 by Jeff Belonger of Infinity Home Mortgage Company, Inc


Re-Blogged 3 times:

Re-Blogged By Re-Blogged At
  1. Gabe Sanders 01/18/2010 02:57 AM
  2. Bridget Cella 01/18/2010 06:50 AM
  3. Kent Simpson 01/19/2010 07:23 AM
Lending / Financial
Florida Broward County Coral Springs
All About Mortgages/Mortgage Networking
Realtors Needing the services of the Lending Powers
The Art Of Marketing You
shopping for mortgages
mortgage shopping
mortgage applications
shopping for realtors fha loans
fha mortgages
mortgage interviews

Spam prevention
Show All Comments
David Saks
(retired) - Memphis, TN

Great info, Jeff. The interview, and the extra research, is a bit of due dilligence on the clients end that offers some nice rewards for the effort, and peace of mind, too.

Jan 18, 2010 02:21 AM #1
Associate Broker Falmouth MA Cape Cod Heath Coker & - Falmouth, MA
Heath Coker Robert Paul Properties Falmouth MA

One of the questions you should ask is, "What question(s) should I be asking?"

Jan 18, 2010 02:22 AM #2
Gary Miljour
American Financial Network, Inc. NMLS#207208 - Southern Pines, NC
Mortgage Originator NMLS Licensed in AZ and NC

Jeff,  Great Info as always.

I feel with the new NMLS system for loan officers, this will give consumers confidence in our services and set ourselves apart in this industry as licensed professionals. 


Jan 18, 2010 03:39 AM #3
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans


DAVID.... . yes, due diligence. I try and tell people this is not like shopping for a car. The consumer needs to start taking responsibility for their choices.  thanks for the compliment.

HEATH... . well, that could be a whole other blog. And something that I did think about.. thanks for the comment.

GARY.... . yes, the new NMLS system should be good... I just wonder how accurate it would be outside of letting people know what states that you are licensed in. Such as... how accurate will be time of service and your former employers. Who is going to police that?  Will you be able to script your own profile? Just food for thought.  Time will tell...  and thanks for the compliment.


Jan 18, 2010 04:30 AM #4
Paul McFadden
Responsive Pest Control - Seattle, WA
Pest Control, Seattle, WA.

Jeff: Good follow up thoughts to your earlier post. This is helpful to the consumer. Nice job!

Jan 18, 2010 08:16 AM #5
Carol Lee
Dilbeck Real Estate - Oak Park, CA
Realtor - Agoura, Oak Park, Westlake CA Homes

People should also just listen to their gut- if something or someone rubs them the wrong way, there is usually a reason!

Jan 18, 2010 11:19 AM #6
John Cannata
214-728-0449 - Frisco, TX
Texas Home Mortgage - Purchase or Refinance

Interesting and so true. Many times the question "Whats the rate" seems to be the only thing they really want to know. Its important to know who you are working with. Good suggestion Jeff.

Jan 19, 2010 12:53 AM #7
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans


PAUL... . thanks for the follow up and for compliments.

CAROL.... . yes, I was going to put in here, but the problem with that is that not all are good with their gut. And that could be bad advice in my opinion, in a blog. Because what I have found is that sometimes those feel good words and or phrases take over your gut... such phrases as...  "I promise".. "I guarantee", "Don't worry".  thanks

JOHN.... .  well, what's the rate would be the true interview and main part from the consumer... sometimes followed by, how long have you and or your company been in business. And these use to be selling points, but the main focal points were always missed. Thanks for the confirmation and for the compliment.


Jan 19, 2010 01:31 AM #8
Kent Simpson
Realty One Group Mountain Desert - Tucson, AZ
Real Estate Is About People

Jeff - this two part series is so full of good advice, I had to reblog it so that more consumers could take heed.  Thank you for providing this in an open forum.

Jan 19, 2010 07:25 AM #9
Jay-Paul Lowry
Riverside, CA

Jeff - I have to disagree with you. I dont feel NMLS will help consumers find quality Orginators any more than with out it. I say that for a couple of reasons:

1. Not all orginators will be on NMLS----BANK ORIGINATORS ARE EXEMPT!

2. Many states already had some form of licensing requirements in place and that didnt stop bad originators from getting business.

3. Classroom knowledge that orginiators will have means they can pass test but that doens't mean have the understanding for real world application.


Given those reasons, in my opinion a responsible homeowner or would be howowner should conduct a throrough interview of originators like you are proposing, and go with their instincts.

Remember there are shady doctors, stock brokers, contractors etc that all have licenses.



Jan 19, 2010 10:29 AM #10
Show All Comments

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?


Jeff Belonger

The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans
Ask me a question

Additional Information