We have made a successful transition from Paragon to calREDD and so far we have had very few complaints. Those that have called in have had questions on how to operate the system, not that the system gave them problems or the data wasn't transferred over. This is a new program and does take a little getting used to but overall reaction is very good.
The folks at Concentric, the software company who is doing the work, have been very responsive and are able to take care of any bugs we find in the system. In Lake County we have a task force that addresses the issues head on and follow up on the requests so the system is a good program that is able to be used with little training or prior experience.
I am looking forward to some of the improvements and will keep on suggesting changes that I see that may need to be made to make the program even better.
Ray Perry
CRS, GRI, e-PRO
CPS/Country Air
707-277-8000 X 101
707-277-7840 Fax
707-245-8376 Cell
DRE#01246324
http://RayPerry.com
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