She wants me to Pay her a Referral after she ABANDONES her Clients?

By
Property Manager with Gibson Management Group, Ltd.

"Good Morning -I  have clients that want to rent in our area before purchasing a home. Would you be willing to show these potential renters properties and if so, do you offer any referral fee if they sign a lease? Thank you."  A NEWBIE Agent

I had to read this twice as I thought it was a joke.  She won't research what rental properties are available for her clients and  put them in her car and show them rental homes BUT she expects to sell them a home when they are ready?  She won't provide basic real estate services to her clients but she will sell them a home?  She expects ME to put them in my car and show them rentals and if they rent one of my properties, I give HER $?  She expects these people to buy a home from her after she ABANDONS them for this basic real estate service?

 

Posted by

Wallace S. Gibson is a Certified Property Manager with over 50 years of property management experience and expertise.  She maintains a specialized property management business in Central Virginia serving Albemarle, Greene, Fluvanna and Louisa counties  

LandlordWhisperer

View our available Charlottesville, Albemarle and Lake Monticello rental homes online with photos and floor plans

"...to be a Virginian, either by Birth, Marriage, Adoption, or even on one's Mother's side, is an Introduction to any State in the Union, a Passport to any Foreign Country, and a Benediction from the Almighty God...." Anonymous

 

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Topic:
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Location:
Virginia
Groups:
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VIRGINIA
Property Management
CHARLOTTESVILLE REAL ESTATE
CUSTOMER SERVICE
Tags:
property management
referrals
leasing services
client abandonment

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Ambassador
1,230,056
Melissa Zavala
Broadpoint Properties - Escondido, CA
Broker, Escondido Real Estate, San Diego County

People just try to get money any way that they can. I'm not in property management. But how much of a referral fee does one pay for tenants?

Jan 25, 2010 03:20 AM #1
Rainmaker
1,248,258
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

Melissa * I no longer list my rentals in our local MLS so she got my name from her clients who found one of my properties online OR she found me online.  I pay $250 if the agent brings me applicants who sign a lease.  The agent has to come get a property key from my office, show the property and collect the move-in monies from the applicants.

My offer for compensation would be included in any MLS listing - if the property is not listed in MLS - then I don't have to offer them anything.  

I can get tenants all by myself!!

Jan 25, 2010 03:24 AM #2
Rainmaker
274,321
Ron Tarvin
Residential, Investment properties, rehab projects, property management, luxury homes, new construction! - Katy, TX
Broker, Katy, Houston, Cypress 77450,77494,77095

That's pretty bad...Maybe they assume you are more competent to get them a rental and in the meantime, they will get more experience and get more competent to sell them a home in a year? 

 

Jan 25, 2010 03:29 AM #3
Rainer
234,503
Diane Rice
Rice Prprty Mgmnt & Rlty, LLC, South Holland, IL - Lansing, IL
SFR, SRES, CNC

It occurred with me recently also.  The agent of a very well known and highly respectable firm called wanting her client to see the land we have listed..... Oh, by the way she says... can someone do a walk-through with him?  Do you mean ME???  It happens.

Jan 25, 2010 03:40 AM #4
Rainmaker
1,248,258
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

Diane * Realtors who put themselves into the box of NOT providing full services to their clients soon find they have NO CLIENTS!!!

Are these agents sloppy because they have a 9 to 5 jobs?

Jan 25, 2010 03:44 AM #5
Rainmaker
421,184
Michelle Francis
Tim Francis Realty LLC - Atlanta, GA
Realtor, Buckhead Atlanta Homes for Sale & Lease

Wallace, 

We do share a co-op fee with agents that bring us tenants, as we list all of them in our FMLS.  I have changed it say one amount if they show the property, a lesser amount if I show it.  I'm happy to pay any agents out showing, as I know there is a good amount of work involved.   If they want me to show it, I am happy to as well, but they get less.  

We do not do a referral if someone sends us potential leasing homeowners.  Just an FYI!

All the best, Michelle

Jan 25, 2010 04:33 AM #6
Rainmaker
1,248,258
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

I do the other way round * I pay $250 for property referral and I'll pay a $250 of the agent SECURES a tenant meaning show, get paperwork and move-in monies.

I don't list properties in MLS as it is a third venue and does not transpose well for public viewing - my website and CL work!

Jan 25, 2010 04:36 AM #7
Rainer
24,378
Terrell M. Turner Sr.
Hallmark Realty - Martinsburg, WV

I see that you have a few things going as a property manager that not to many other companies offer. I thank you for that because as a up and coming manager I am always looking to learn new and better ways to systems in place and I think that you have gotten the hang of this

Jan 25, 2010 04:42 AM #8
Rainmaker
421,184
Michelle Francis
Tim Francis Realty LLC - Atlanta, GA
Realtor, Buckhead Atlanta Homes for Sale & Lease

Wallace, 

Interesting.  That makes sense for the referral for the property.  I always do the leasing paperwork write-up and just have them get signatures and checks.  I think you do the same, but I might have read that wrong. 

Now, do you mind if I ask what CL is?  Customer Leads?  

Thanks, Michelle

Jan 25, 2010 05:00 AM #9
Rainmaker
1,248,258
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

Craigslist

Jan 25, 2010 07:22 AM #10
Rainmaker
1,248,258
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

Terrell * practice, practice, practice * To paraphrase CHER *  I've been an evil fricking property manager for 45 fricking years!!!

Jan 25, 2010 07:23 AM #11
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