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Be Careful Giving Legal Advice!

By
Commercial Real Estate Agent with RE/MAX West Realty Inc., Brokerage (Toronto)

Be Careful Giving Legal Advice!

 By Brian Madigan LL.B.

It is always difficult to draw a line where a real estate agent's advice ends and a lawyer's advice begins. At best, it is a grey area.

The two extremes are usually quite clear to everyone, so they don't present a problem. The difficulty really only arises in the grey area.

The grey area is larger for some real estate agents than others. That is because they are knowledgeable, experienced and prepared to offer comments, viewpoints, opinions.

Those that draw the line closely, and don't speak up in most cases have nothing to fear. No one will accuse them of practising law. They have nothing to say!

Now, they still may be at risk of a lawsuit for negligence, because a good deal of real estate business requires advice on legal matters. They must be able to explain agency, contracts and negotiation. Failure to do so, may lead to prosecution of a claim or disciplinary proceedings. So, you can't just keep quiet all the time.

The next step is to make sure that as a real estate agent, you don't go too far. Don't guess! If you don't know the answer, then say so. What is your level of expertise? What is your comfort zone? Don't go beyond that.

Many clients and customers will be looking for "free legal advice". If they were to ask a lawyer, they would be charged, but they can ask you for free. This is the time when you:

•1)    make the disclaimer, you are not practising law,

•2)    recommend that a lawyer's advice be sought.

If you have already offered an informal viewpoint in a grey area, then qualify it, document it and formalize it. I do appreciate that will take some time and not everyone wants to fool around with things like that.

But, at the very least you probably have e-mail. So, send an e-mail to the client or customer right away. State the question, offer your response, include the disclaimer and recommendation.

This will form the basis of your defence at trial or in disciplinary proceedings. This is the best evidence of exactly what you said. It was timely and completed contemporaneously with the event. It may be somewhat self-serving, but so what..... it's the professional way of carrying on business.

In my real estate practice, I am frequently placed in such circumstances. I advertise to assist in complex commercial matters and real estate litigation. So, the distinction is always important. Am I covered by my real estate errors and omissions policy? Having practised law for 25 years, am I really being sought for legal advice?

The answer to those questions in the grey area cannot be properly resolved unless there is a clear distinction between the roles. While the client is unrepresented by a lawyer, I am at substantial risk. Once they retain a lawyer, then my risk of potential liability decreases substantially.

More than anything else, the actual representation of the client by their own lawyer protects, defines, and confines me to my role. No grey area anymore!

Be careful in the grey area!

Brian Madigan LL.B., Realtor is an author and commentator on real estate matters, Royal LePage Innovators Realty
905-796-8888
www.OntarioRealEstateSource.com

 

Diane & Bob Arenholz
William RAVEIS Realty - Yorktown Heights, NY
Covering all of Westchester County, NY

Brian,

This is great advice.  I have a customer now who is a sweetheart but asks me many questions outside my realm of responsibility.  I keep reminding her she needs to consult her lawyer but this blog was very helpful and I plan on using your suggestions.

Jan 25, 2010 04:22 AM
Ty Lacroix
Envelope Real Estate Brokerage Inc - London, ON

Brian

I don't know and You should seek legal advice is something we should all keep in mind.

Ty

Jan 25, 2010 06:15 AM
Jim & Maria Hart
Brand Name Real Estate - Charleston, SC
Charleston, SC Real Estate

We are very careful about the advice we dish out.  We are not mortgage brokers, lawyers, doctors or CPAs, and if we are asked any questions pertaining to any of those subjects, but point them in the right direction.

Jan 25, 2010 06:18 AM
Jeff Craig
Hang Me Up Photos - Jamestown, NC
Greensboro Area Real Estate Photography

It can be a very fine line.  Always be cautious and use the disclaimers.

Jan 25, 2010 06:48 AM
Jo-Anne Smith
Oakville, ON

Excellent advice, Brian. That's one of the first things we learned many moons agon in real estate classes.....never guess; if you don't know the answer, refer the client to an expert or tell them you will find out.

Jo

Jan 25, 2010 10:29 AM
Bob Dunn
Sutton Group West Coast Realty - Abbotsford, BC

"The buyers acknowledge that they have been advised to seek independent legal advice" is in every contract I write. Ask me a question and my answer is often ... "I don't know but I know someone who does ..."

Jan 25, 2010 05:20 PM
FN LN
Toronto, ON

Brian - The same is true with accounting, financial, tax and mortgage advice.  You've probably noticed  that many of my posts contain various disclaimers, links to government sources and tend to be general in nature and/or raise issues to consider.  Each fact situation can be different.

Jan 25, 2010 10:59 PM
Brian Madigan
RE/MAX West Realty Inc., Brokerage (Toronto) - Toronto, ON
LL.B., Broker

Generally, as long as you have something in writing, you can prove your version later.

Jan 25, 2010 10:59 PM
Carra Riley & Declan Kenyon
Brokers Guild Cherry Creek Ltd - Westminster, CO
Helping people Transition at all ages!

Brian...It is always good to remember that our license allows us to fill out real estate forms.  We are best served (our clients also) when we leave legal or accounting advice to experts in that field.

Cosmic Cow

Jan 28, 2010 01:37 AM
Brian Madigan
RE/MAX West Realty Inc., Brokerage (Toronto) - Toronto, ON
LL.B., Broker

Carra,

Absolutely. And, without liability, so everyone's happy.

Brian

Jan 28, 2010 05:07 AM