OK, I normally try not to vent here. But I'm afraid that if I don't, the top of my hairless head may very well blow off. So here goes:
Attention Listing Agents!!! Attention Listing Agents!!!...
The slightest bit of professionalism would be greatly (and at this point, refreshingly) appreciated. You are not any busier than anyone else. We all have a million things to do. And the rest of us don't care what your office assistant is up to.
GOD, I feel better. Now here's what led up to my momentary meltdown. Yesterday, I was setting some showing appointments (say that a few times fast). On one, the instructions were to "Call listing office for key" . Well now THAT seemed easy enough. When I called the listing office, a woman that sounded suspiciously more like a grandmother than a receptionist answered the phone. Why, do you ask, would I draw such a conclusion? It was a combination of her voice tone...AND THE SCREAMING BABY SHE WAS OBVIOUSLY HOLDING WAY TOO CLOSE TO THE PHONE. So, through the teething screams of a toddler, I explained that I was calling to find out how to get a key for showing. The very pleasant, patient, elderly woman then informed me that I needed to call the listing agent's cell number...HUHHHHH?
Attention Listing Agents!! Attention Listing Agents!!!...
If you instruct us to call your office (?), make sure that your baby sitter, I mean receptionist and you understand who we are to call, and where YOUR key is. And just as an aside, you might have her put the baby down when answering the phone.
Soooooooooo, I call the listing agent's cell phone at about 11:00am and got a voice message. I explained who I was and why I was calling. I asked if she could call back and give me instruction. May I see a show of hands out there of the people who think she actually called back?? Anyone...hello? No? I decided to email her as well. Keep your hands down. That didn't get returned either. At 7:30 last night, I decided to text this agent. It was the only electronic medium left for me to pursue. At 8:04, I got a text back...Yiipeeeeeeeee!!Whooooo-hooooooo!!! She's Aliiiiveeeeeeeeeeee!! The message read:
" I'm sorry. I've been so busy today. We've had tons of offers on that property. I thought that was already on hold". I kid you not. If this were an isolated case, my Irish wouldn't have gotten up so much. Unfortunately, that is not the case. Literally more often than not, REO/Short Sale listing agents are very,very long on excuses and very, very short on professionalism.