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Email an offer and forget it?

By
Real Estate Agent with Scotsman Realty Group

Recently I have encountered twice what I hope is not a new way of doing business.

In both cases an agent wrote an offer on a listing I had, emailed it to me, but never followed up after sending it to check that I had received it.  What makes this crazy is that in one case the agent had the wrong email address and I never receive the offer. We sold the house to another buyer and 5 days later the agent calls to check on 'how the offer is going?'. "What offer?" I said. "Oh Oh", she replied. Oh Oh is right!

Now I know Im getting on in years and things in the business are changing every day but is this really what we are doing now? Just write an offer and email it in, without calling first or following up afterwards to confirm receipt.

Both times these offers were from newer agents I guess, but they were both from large 'Megaoffices', which I would assume had training programs and hands on managing brokers. I know we are leaning toward paperless transactions but are we now also going towards becoming communicationless?

Aaron Vaughn 830-358-0455
Conifer Builders LLC - Canyon Lake, TX

No, this is not what we're doing now. At not if we want to stay in business. What an idiot that person is!

Jan 28, 2010 04:16 AM
Lori Bowers
La Quinta, CA
The Lori Bowers Group

Gordon, no lets hope that will not continue.  Isn't part of the buisness building relationships with agents in the community? What a dis service to clients for agents not to even attempt to follow through.....I am still amazed how many agents do not work, yet complain they are not making money.

Jan 28, 2010 04:29 AM
Dan Tabit
Keller Williams Bellevue - Sammamish, WA

I receive and send offers via email, but only after conversations with the other parties confirming where things are at.  I agree too that it sounds a lot like poor training. 

Jan 28, 2010 07:27 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Email is great - but confirmation is essential!  Sounds like the fat-fingered agent who mis typed the email address cost their buyer an opportunity, and possibly your seller some money.

Sep 18, 2015 07:58 AM