As our market has shifted in the last several years, especially with more REOs and short sales, there has been an influx of out-of-area agents, especially on the listing side.
This change has complicated the showing process from a Buyer Agent's (and buyers!) perspective, for a host of reasons - limited or inaccurate information, lockbox issues, poor communication, and so on.
We really do want to help your sell your listings and work hand in hand with you, so here are some suggestions to improve the process. If everyone would play by the rules, life would be so much simpler.
FOLLOW THE RULES OF THE LOCAL MLS
If you list your property on our MLS (and you should so your clients gain from maximum exposure - having it listed only on your MLS could put your client at a disadvantage) it's a good idea to play by the rules, which may differ from your local MLS. Add the photos (it's required here) and make sure the information is accurate. Not seeing the house because you are 100 miles away is NOT an excuse. If you are listing the property, then do your job.
INSTALL THE RIGHT LOCKBOX
That's part of following the rules. Or at least use one we can gain access to. If it has to be a combo box let us know that it is (and tell us how to get the combo) rather than having us find out when we get to the home.
USE THE RIGHT LINGO
If it's a short sale you are required to state so here. And you should for an REO also. And in our area when you have offers being reviewed by either the short sale or REO lenders you are required to indicate that, and use the Contingency Status. And when it goes Pending, change it ion the MLS. It's pretty annoying to make calls to try and show buyers property only to find out that you already have it in escrow. That's also playing by the rules, and a courtesy.
This seems to be a problem these days with agents not returning calls or emails. It's often a big issue with out-of-area agents. Yeah, it may be a long distance call but that's your doing, not ours. If you are going to be the listing agent, then please help us by communicating so we can get the info we need or arrange to show the property.
AVOID PUFFERY AND MISREPRESENTATION
First of all it could be an ethics violation, depending. But it really does buyers and their agents a disservice. Calling a home "move in condition" when it is a pigsty is pretty darned annoying (and since you don't include any photos we can only rely on your remarks). Happens all the time. Or not correctly stating the rooms - had one recently where the agent claimed there was a family room plus a living room. Nope, Nada. We know you may not bother to check the home out - it's pretty obvious from your written descriptions - but don't be deceptive.
I know it can be hard managing a listing from a distance, but that's part of the job. We would appreciate you playing by the rules even though you are an out-of-area agent. If you can't, well, perhaps you shouldn't be listing in our area.
If I can provide more information about San Marcos real estate and surrounding areas, or the housing market in general, or otherwise assist you in your homes search, please contact me by phone or text at (760) 840-1360 or email me at JDowler@remax.net.
All content copyright © 2010 Jeff Dowler Carlsbad Homes and Real Estate Tidbits