When you say to someone, "I provide an exceptional level of customer service". What does that really mean? For one everybody has a different expectation of what that means. I can show you an example of being above the rest. Here it is:
You thought I was going to show you and example of customer service above the rest? Well it is, if you notice the smile on my daugter's face? That is what it is all about. As long as your client is smiling through the whole process you have accomplished your goal.