Real Estate Customer Service

By
Real Estate Agent with Realty Executives Platinum Group

When you say to someone, "I provide an exceptional level of customer service".  What does that really mean?  For one everybody has a different expectation of what that means.  I can show you an example of being above the rest.  Here it is:

above the rest

You thought I was going to show you and example of customer service above the rest? Well it is, if you notice the smile on my daugter's face?  That is what it is all about.  As long as your client is smiling through the whole process you have accomplished your goal.

close

This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Location:
Michigan Kent County Grand Rapids
Tags:
real estate
customer service
client
goal

Post a Comment
Spam prevention
Spam prevention
Show All Comments
Rainmaker
387,817
Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!
This was great Ethan!  It certainly brought a smile to my face! :)
Jul 14, 2007 03:52 PM #1
Ambassador
1,091,182
Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE
She's a cutie...and you must know we're all lushes for children. As long as my client is smiling even at the end...then I have been rewarded tenfold. (mine are 25 and 26 but I can post my english cocker spaniel for ya)
Jul 15, 2007 03:05 PM #2
Rainmaker
312,205
John Occhi
Mason Real Estate - Temecula, CA
SRES,CPRES.ePRO - Temecula-Murrieta CA Real Estate

This is an incredible picture of a very cute little girl - good thing she has her mothers looks, huh?

Good job

Jul 15, 2007 05:51 PM #3
Rainer
48,229
Ethan Dozeman
Realty Executives Platinum Group - Grand Rapids, MI
Real Estate in Grand Rapids

Sally- yes, it is not about me or if I am smiling, it is my client!!

John- hey, be careful what you say you have to drive later...

Jul 16, 2007 12:06 AM #4
Rainmaker
548,975
marti garaughty
garaughty.com - Montreal, QC
a highly caffeinated creative type...
 Hi Ethan, absolutely adorable pic, your daughter is such a cutie and what a great way to illustrate your point!
Jul 16, 2007 05:23 PM #5
Rainer
51,579
Lexa R. Montierth
NextHome Complete Realty - Tucson, AZ
Real Estate Sales Agent and Marketer

Notice she is being thrown in the air, tossed around, and still smiling, knowing someone is going to catch her in the end.  Good Analogy :)

 

Lexa Montierth 

Jul 20, 2007 12:42 PM #6
Anonymous
Alex

hye. yeah thats great, you know after viewing this picture as u relate it to customer support.. i was thinking , what made smile on your daughter's face a smile....

never thought.. let me tell you. she is up in the Air but still smiling..because she knows very well that there are strong hands waiting to catch her. because it is what she can relay on.. it is save and all of the above she knows that she matters a lot for her daddy...

thats what a we always look from customer support  in real estate as well,

for a good company customer's matter a lot and worthfull enough, so a Customer support representative cant compromise on the quality of services as Liveadmins LL does, 

they have introduced an innovative idea for online customer support, like they appoint dedicated Greeters at your customer's website, and make them stay at your website and provide them with all possible information they are looking for.  you customer can relay on them and ultimately you can increase your revenue by Greeting every visitor and retaining them at your website. because it has been seen practically that people come to websites leave within a couple of minutes without leaving their contact information

Reference:

www.liveadmins.com

 

Nov 26, 2007 09:20 PM #7
Rainer
48,135
Eric Webster
Five Star Real Estate - Grand Rapids, MI
Grand Rapids, MI, Five Star Realty

Great point, great photo.  And what a cutie!

 Raving Fans, it's what it's all about.

Nov 27, 2007 11:21 AM #8
Rainer
48,229
Ethan Dozeman
Realty Executives Platinum Group - Grand Rapids, MI
Real Estate in Grand Rapids

Alex, I will look at your website

Eric, Where you at GRAR today for the training on the new MLS?  It looks sweet.  I am working on the Raving Fans, it is critical.

Nov 27, 2007 12:23 PM #9
Post a Comment
Spam prevention
Show All Comments

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?

Rainer
48,229

Ethan Dozeman

Real Estate in Grand Rapids
Ask me a question
*
*
*
*
Spam prevention

Additional Information