The First Rule of Successful Communications

By
Education & Training with Ludwig & Associates

 

 

Motivational Power Quote

 

The First Rule of Successful Communications  

 

"Hear much, speak little."

Source unknown  

  

As I see it. . . . . . . .

The first rule of successful communications 

Is to listen . . . .  listen with interest 80% of the time and to speak 20% of the time.  

Listen to the other person to understand their wants, needs, desirers and motivation.  

Ask questions of the person to gain deeper insight to who they really are as a person.  In listening we better understand how we can assist them and how we can be of value to them.  

Encourage the person to speak and proactively listen to them to fully engage them.  

Successful communications is in the art of listening.  

®2010, Lou Ludwig, Sales and Management Consultant Success Coach, Speaker, Trainer and Author

  

  

  

 

 

close

This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Topic:
Real Estate Sales and Marketing
Groups:
Active Rain Newbies
LATE NIGHT - EARLY MORNING AT ACTIVERAIN
Realtors®
The Art Of Marketing You
The Secret
Tags:
successful communication
the art of listening
understand
deeper insight
sales tips
sales success
success tips
motivational quotes

Spam prevention
Show All Comments
Ambassador
3,500,025
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

You have to be ready, willing and able to listen to be successful!

Jan 31, 2010 01:19 PM #1
Rainmaker
969,600
Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Chesterfield, MO
SelectAnn.com

Lou,

You are so right on this!  SPEAK less listen MORE!

Ann Hayden in Wildwood, MO

Jan 31, 2010 01:32 PM #2
Rainmaker
545,146
Toula Rosebrock
Diane Turton, Realtors, Forked River, NJ - Lacey Township, NJ
Broker/Sales Associate, Realtor, Lacey Township,

ToulaRosebrock,com

Hi Lou:

This is SO TRUE!!!

That pretty much describes me...

Jan 31, 2010 02:46 PM #3
Rainer
22,310
Lisa Schmitt
Coldwell Banker Honig-Bell - Plainfield, IL

Right on, Lou! Too many people aren't listening because they are too busy thinking about what they want to say next.

Jan 31, 2010 03:05 PM #4
Rainmaker
636,567
Mary Douglas
United Country Ponderosa Realty, Red Feather Lakes, Colorado - Red Feather Lakes, CO
REALTOR, Red Feather Lakes, Colorado

Hi Lou, I think listening is an art and so important in our business.

Jan 31, 2010 04:08 PM #5
Rainer
273,383
Irene Tron
Valparaiso, IN

Oh, Lou, I had to chuckle as I read this one.  I came here right after writing a post about a story that happened to me when I listened and listened and spoke not a word but it didn't do a bit of good!  Actually I agree with the quote except when there is a language barrier. 

Feb 01, 2010 06:02 AM #6
Rainmaker
141,134
Khash Saghafi NMLS
Liberty Home Mortgage Corporation - Cleveland, OH
Mortgage Loan Officer, Cleveland OH NMLS 1114762

All very true, and listening without multi-tasking, at least for me, is something which I have to continuously work on.

May 12, 2018 05:20 AM #7
Rainmaker
1,700,187
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker, Blackstone Realty Group - brokered by eXp Realty - Kalispell, MT
The House Kat

Another wonderful post from Lou. Listening is something we all could do better at. No matter how good we already are.

May 12, 2018 09:44 AM #8
Rainmaker
596,105
Pat Starnes-Front Gate Realty
Front Gate Real Estate - Brandon, MS
601-991-2900 Office; 601-278-4513 Cell

It goes back to the 80/20 rule.  Speak less, listen more.

Sep 23, 2018 03:27 PM #9
Rainmaker
257,806
John Henry, Florida Architect
John Henry Masterworks Design International, Inc. - Orlando, FL
Residential Architect, Luxury Custom Home Design

Two ears, one mouth.  There's a reason why. 

Sep 25, 2018 09:45 AM #10
Show All Comments

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?

Rainmaker
3,252,853

Lou Ludwig

Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC
Ask me a question
*
*
*
*

Additional Information