Please, Please, Please lock the doors

By
Real Estate Agent with RE/MAX Showcase Homes

I am likely preaching to the choir when I talk about locking doors to the agents who are active on AR--this group is most likely the most professional and serious part of our industry.

Having said that, please, pleae,please lock the doors.  How many sellers have called to say that they just returned after a showing to find the front door unlocked, or the door wall unlocked, or better yet, ajar.  How many times have agents showing a listing called to say that when they arrived the front door was unlocked.

This is serious business.  Our profession does not look very professional when sellers give permission to licensed real estate agents to bring perfect strangers through their house.  They do that with the expectation that those professional, licensed real estate agents will treat that house and its contents with respect and protect the security of that house and those possessions.  When the seller comes home and finds the front door unlocked, or the door wall unlocked and ajar, it does not say much about those professional licensed real estate agents.

I had a vacant listing recently when an agent I know well was showing the property and called to tell me that it looked like there was a critter in the house--shredded papers on the floor, stuffing pulled out of the couch, and little presents on the floor.  The agent also reported that she found the door wall ajar.

I make it a point to call the showing agent whenever a home owner calls to tell me that they found doors unlocked.   Amazing when that agent says well, the buyer must have opened it wihtout my knowledge.  In other words, that buyer is wondering around the house alone and I have no idea where they are or what they are doing.

It takes 30 seconds to check the front door, the back door, the door wall , the door between the house and garage.  How much more professional will the agent look to their own clients when at the conclusion of   showing the agent says that the he/she is going to walk thru quickly and make sure that all the doors are locked since we want to be sure and respect the sellers and their possessions--WOW!!

Also, if you or your client turned on a light--turn it off as well--please.

 

 

 

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Rainmaker
1,258,896
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

I have reminder notes with the request that agents and prospects NOT use the "facilities". My vacant properties have been winterized in many instances pending freezing weather

Jan 31, 2010 10:42 PM #1
Rainmaker
723,321
Betty Knowles
Southwest Missouri Realty - www.teamknowles.com - Springfield, MO
TeamKnowles REALTORS® - Springfield MO Real Estate

Gerry, this is so simple but so important. Our lockbox system keeps a record of who is in a house and when. If I find out a door is left unlocked someone will be getting a phone call!

Jan 31, 2010 10:44 PM #2
Rainmaker
124,487
Harley Wilcox
West Group Real Estate - Victor, ID
Harley Wilcox

Respect is a powerful tool.

Jan 31, 2010 10:48 PM #3
Rainmaker
124,523
Coldwell Banker Cutting Edge
Coldwell Banker Cutting Edge - Grants Pass, OR
"Your Proactive, Trusted Real Estate Advisor"

The worst thing about agents not locking the doors is the sellers always get mad at you the listing agent so we take the brunt of it.  Clients go in and out of locked doors and do not think about locking them a lot of time so go recheck, I do every single time.

Jan 31, 2010 11:44 PM #4
Rainmaker
184,957
Cathy Tishhouse
RE/MAX Showcase Homes - Royal Oak, MI
Royal Oak Real Estate

It is hard to believe that there are agents who do not take all these details to heart.  I see my buyers close a side door or door wall and see them lock it and still I check just to make sure - and expect agents to do the same for my listings.  One time I was showing a buyer and we could not get the door wall to latch - and expect it must have been that way when we found it.  It was vacant and we looked in the basement until I found a rod/stick that I broke and put in the door wall to keep it from sliding open & reported it to boot.  Like I said, hard to believe that there are people out there who are not concerned about leaving a home secure.

Feb 01, 2010 01:24 AM #5
Rainer
20,284
Gerry Banister
RE/MAX Showcase Homes - Beverly Hills, MI
MBA

It is amazing, but it happens all the time.  Youare right, Clason, about that phone call from the seller--they imply that some how the listing agent should be controllng that.

Feb 01, 2010 01:29 AM #6
Rainmaker
565,685
Mike Saunders
Lanier Partners - Athens, GA

Gerry - I am amazed at how often this happens. I walk around and make sure all exit doors are locked before I lock up the door we entered from. And I make sure to put the key back into the lockbox. But that's another problem.

Feb 01, 2010 03:12 AM #7
Rainer
20,284
Gerry Banister
RE/MAX Showcase Homes - Beverly Hills, MI
MBA

The key in the lock box.  Amazing how many times I have received a call from an agent telling me that she just showed my listing, pulled the door shut and realized that she left the key inside.  I always have an extra key in the file for that very reason.

Feb 01, 2010 05:21 AM #8
Rainmaker
931,385
Kay Van Kampen
RE/MAX Broker, RE/MAX - Springfield, MO
Realtor®, Springfield Mo Real Estate

Amen Garry, I have found so many vacant homes left unlocked this year.  I can not believe agents are so inconsiderate.

Feb 01, 2010 11:49 AM #9
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Rainer
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Gerry Banister

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