Feedback on a showing appointment is important to everyone. This is one of the promises I make to my sellers when I list a home – I will do all that I can to get feedback and pass in on to you. I have seen posts from other Realtors who feel the same, puzzling on why agents don’t provide it – it’s a courtesy that goes with the territory. I am meticulous about giving feedback – knowing how important it is and thinking that I may achieve good “feedback karma” – what goes around comes around!
However, I found another excellent reason to give detailed feedback that surprised me and might encourage agents to not only provide the courtesy of feedback but it might just benefit your buyer. My buyer saw two homes she liked. One was a ranch with a door wall from the kitchen to a good-sized deck and a two-car garage. The other was a bungalow with a one-car garage and a small deck that was accessible through a door in one of the back bedrooms. There was a $20,000 difference is asking price. I filled out the request for feedback, complimenting the home and the features she liked but said my buyer was considering another home, as price was ultimately her deciding factor.
I made an appointment for a second showing on the one we were going to write an offer (lesser priced) when I received a call from the agent from the other home (higher priced). She thanked me for my excellent feedback and said her seller was very motivated. I told her this was a $20,000 difference in price and was very skeptical as there had not been many price reductions. She assured me that it might be worth my while to pursue this home. Long story short, we have an accepted offer on what was the higher priced home. If the agent had not called me as a result of my feedback, we would not have given it another look because price was her biggest motivator.
Royal Oak Michigan Realtor selling Oakland County Real Estate. TishHouse sells Houses – selling Real Estate Southeastern Michigan with RE/MAX Showcase Homes in Birmingham, Michigan. Helping People in a challenging market by specializing in Short Sales. See what my clients have to say about my extraordinary customer service. Follow me on Twitter.
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