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Laws of Customer Service

By
Real Estate Broker/Owner with e-Starr Realty | New Hampshire Lakes Region Real Estate

There are only 3 basic laws for providing OUTSTANDING customer service. Do you know what they are???

 

1. Find out what the customer wants...

Comments (2)

Bob Maiocco
8Z Real Estate - Evergreen, CO

1.) Provide comprehensive value for your client

2.) Be sure the client knows/feels you are putting their wants and needs/goals first

3.) Carry a high level of competency in knowledge and systems so your clients experience is not lacking any detail.

Feb 07, 2010 05:33 AM
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

Somebody has been looking at the Nordstrom personnel manual!

Feb 07, 2010 08:37 AM