How should a CERTIFIED 3RD PARTY MOLD TESTING COMPANY handle a Dreaded HOUSE-COOKER

I wanted to share with everyone an example of ‘HOUSE COOKING"...

 ...as it pertains to mold testing companies and what they are sometimes asked to do by their clients.

This is a big ugly blemish in the Indoor Air Quality industry  

 I can't remember how many times we've had a client who wants us to re-write our microbial reports to suit their needs when it comes to potential insurance claims or real estate negotiations.

 Using one word can change the outcome dramatically, that's why the language we use is so critical and litigious

 There are in fact numerous companies that will go in on it with their clients to ‘cook' the lab numbers and make them worse than what they are. They can manipulate the test by opening windows, stomping around floor to kick up particulates, leave air machine on for more/less time than necessary...

  I call these companies THE MOLD MAFIA.

 They are normally in cahoots will insurance companies, sometimes Realtors and sometimes the homeowner themselves!

.

That is why it is critical to use an IAQA or IICRC certified mold testing company whose reputation you can count on.

 Finding testing companies who follow the IICRC and IAQA protocols are your best bet.

 Here is a sample of a letter from one of our clients who is hoping to get their remediation paid for by their insurance company to the sum of $15,000.

 This is an excerpt of the actual letter we received from client:

"I am sorry to be so tough but I still think the wording under #1 is still going to pose some problems for us and I would really like it re-worded. Can you just delete the sentence "According to the American Conference of Government Industrial Hygienists, it is a significant fungal amplification if the total interior fungal spore count is ten (10) times greater than the total exterior fungal spore count"? Then for the next sentence instead of "However due to the occupant's health condition" put instead "Due to the elevated Aspergillus/Penicillium, we highly recommend professional remediation"?

Then for the paragraph after that could you leave the first sentence and change the second sentence to "The elevated microbial spore count is therefore not from the HVAC system but is most likely from the roof being punctured" and then the rest of the paragraph is fine. The way you have it written now still leaves it somewhat of a mystery/guess and it shouldn't be with the way those samples came back?

I realize it may seem I'm being difficult but part of the reason I had you come to test and then plan on having you come to re-test (and the outlay of $3000 out of my pocket because this was the second test done) was so that I could try to get the $15,000 remediation job covered. If this isn't written correctly I'll be out $18,000, instead of $3000. So please if you could think of changing the wording in these two areas I would really appreciate it? Thanks so much"

So this client wants us to risk our reputation and credibility for us to write that they have a worse contamination problem than they really do.

Our answer was a polite: "TOO BAD!!We will not ‘cook' your house!"

We can't, won't and don't guarantee what lab results will be, so if the results don't suit client, oh well.

That's what a 3^rd Party Certified Mold Tester is for. They have nothing vested in your mold, so you can be assured of unbiased science.

If you need a mold testing company to behave unscrupulously, I'm sure you will have no problem finding one that will want to play.

But it won't be Turtle Clan

TURTLE CLAN ENVIRONMENT TESTING INC. is comprised of a team of EXPERTS with over 100 years intellectual capital to bring to our clients.

We are A CERTIFIED 3RD PARTY MOLD TESTING COMPANY, MOLD TESTERS, MOLD TESTING WITH OFFICES IN CONNECTICUT and NEW YORK serving the Greater Tri State Area and all of Fairfield County Connecticut, Litchfield County Connecticut, New Haven County Connecticut, Middlesex County Connecticut, Hartford County Connecticut, Westchester County New York , Duchess County New York, Putnam County New York, Orange County New York

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