Did I hear you right? Did you say Fremont Realtors are like car Salesman? I had a very interesting experience today. I thought I would visit a car dealershop to do a bit of comparisons for myself. You see if the general public says car salesman are just like me, a Fremont CA Realtor, than I want to see how my customer service is based on my personal expectations.
I had made my appointment for 9am, a bit early for me since I have a typical Realtors car. Files, papers, lock boxes, business cards laying on the floor and around the seat. Why of course, in order to receive great customer service, my car must be clean! It's like wearing a suit to a very important meeting with a potential seller. First impressions are everything!
I stepped out of my car, clean and spry, and into the office of the dealership. I needed some sound advise regarding my clunking noise and the fact my son said my car sounded like it was electric! Its' an 05! No electric cars back then! Of course, I would only expect the best of service. I am a long time client and always loyal. I bring my car in for services on a timely fashion, and always to my favorite dealership. I was excited to finally have some answers!
Oh boy I got answers! Now, being a Fremont Realtor, I have high standards. Remember, I am a loyal customer and always bring my car in on time for appropriate services necessary, and always to my favorite dealership. Well! The Fremont Car Dealership has changed! I received no special service. I was asked to pay services that used to be free. I was addressed as if I was not intune with my 05 Maxima. Hello!
As a Fremont Realtor, my car is my best friend, my confidant! We spend many hours together. I offer the best service I can to my Maxima and it handles the road the best possible way. So when it had a hiccup, and noise that didn't sound normal, of course I would address the issue! The problem was, I had expectations of my car dealership as I do of myself as a Fremont Realtor. I expect the best! So for those that think car salesman are the same? I challange you to check out your dealership! Mine sure wasn't like me!