A Smile is Pricelss

Real Estate Broker/Owner with Coldwell Banker Lake Oconee Realty
Yesterday I had an AHA moment leaving a sandwich shop. I was greeted upon entering with a "can I help you?" and order taker never made eye contact so there was never a warm greeting. After placing the order she asked me to have a seat and she would bring my order over. Again, upon delivering my order, she never made eye contact and her expression never changed. When I went to pay my bill, she was there to take my money and again nothing had changed. Indifferent! As I left, I thought how important it is to let people know that you are thankful for their business. A simple smile and thank you would have worked! While the food was good, I will probably not return as there are other places that appreciate your business and let you know it. Be sure you always let the people that do business with you how much you appreciate them. The price of a smile? It is FREE and PRICELESS!

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Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

Jeff....good point.....did you leave a tip????????????????

Feb 18, 2010 10:55 PM #1
Jay Schmitt
Keller Williams Keystone Realty - Gettysburg, PA
Gettysburg Real Estate Agent

Good Point...When I am treated like that I try to give the business a second chance for the owners sake. I also feel grateful that I am not burdened with the attitude your waitress had.

Feb 18, 2010 10:59 PM #2
Randy Ostrander
Lake and Lodge Realty LLC - Big Rapids, MI
Real Estate Broker, Serving Big Rapids and West Central MI

So true. Makes us realize though we need to give out that same warm feeling. It worries me these days how many people don't look at you when you are speaking. Change starts with us I always say.

Feb 18, 2010 11:09 PM #3
John Howard
Century 21 LeMac Realty - Mountain Home, AR
GRI, Mountain Home, Arkansas 870-404-3614

Jeff, You are so right about a smile to convey appreciation.  I also make a point of telling them....I really do appreciate your business!   Have a Great Week!

Feb 18, 2010 11:52 PM #4
Fred Griffin, on leave of absence from ActiveRain
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

We invite you back to ActiveRain in 2016!

    Much has changed since your last visit to ActiveRain.  I encourage you to take another look at the website. 

    Surf some blogs, leave some comments.

Aug 22, 2016 12:53 AM #5
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