Ok Brokers, need your thoughts and opinions. An agent works for you on your team for 2 years. You train her and give her support for these 2 years. You leave for vacation and a mission trip a couple of weeks. While you are away your team member works with your customers to assist them with support while I am away. When you return the agent resigns. A week after that a customer that you have been working with for 10 months with two failed offers has bought a home 2 weeks later with this agent. After the agent resigns you find that she has contacted several of your other customers.
How would you handle this situation with this agent?