Agents Who Take Customers from Agents they Work with!!!

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Real Estate Agent with WOLFF PAK REALTY BK3126403

Ok Brokers, need your thoughts and opinions. An agent works for you on your team for 2 years. You train her and give her support for these 2 years. You leave for vacation and a mission trip a couple of weeks. While you are away your team member works with your customers to assist them with support while I am away. When you return the agent resigns. A week after that a customer that you have been working with for 10 months with two failed offers has bought a home 2 weeks later with this agent. After the agent resigns you find that she has contacted several of your other customers.

How would you handle this situation with this agent? 

 

 

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1,221,336
Ralph Gorgoglione
Maui Life Homes / Metro Life Homes - Kihei, HI
Hawaii and California Real Estate (310) 497-9407

I would shove a rat in their mouth, then sew their lips shut.

Feb 28, 2010 01:50 PM #1
Rainmaker
316,141
Monique Combs
Royal Shell Real Estate - Bonita Springs, FL
Royal Shell Real Estate - Monique Combs

Did you have an ageement for this before? Was she somone that worked for you or the Broker? Make a difference!

Feb 28, 2010 02:03 PM #2
Rainer
19,043
Eric Lanspa
Town & Country Realtors - Sioux Falls, SD

I'd probably write a blog about her.  Oh wait...

Honestly, I'd tell her if it means that much to her that she needs to steal clients from the hand that fed her for two years...take them.  I would contact all my current clients.  I would not mention the other agent but rather ask them if there is anything they feel I should be doing for them...then make sure all agency papers are current.

This gives you a good reason to re-connect with past clients just to say hi.  You might as well stay fresh in their minds too just in case your former agent contacts them as well.

Feb 28, 2010 02:13 PM #3
Rainer
41,077
LISA WOLFF
WOLFF PAK REALTY - Jacksonville, FL
LOWER COMMISSIONS. EMAIL FOR FREE PROPERTY LIST

I am the broker now but was an agent and she was on my team.  I feel it would not be unreasonable to request from her a referral fee? I realize I may not get commission being I did not have an exclusive buyer's agreement. I think it would also be advisable to let her new broker know her ways of practice. Also start having agents that sign on with my company to sign a non-compete agreement of some sort.

 

What do you think? What about these non-compete agreements?

Mar 01, 2010 03:38 AM #4
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Rainer
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LISA WOLFF

LOWER COMMISSIONS. EMAIL FOR FREE PROPERTY LIST
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