One of our tenant's gave a notice to vacate recently. They are required by law and the rental agreement to give at least a 30 day notice in writiing. This tenant told us in writing that she would be moving in 35 days.
So, with 20 days to go on the notice, and we are now marketing the upcoming vacancy for rerental, the tenant contacts us and tells our property manager that her plans had slightly changed, and she wants to move her move out day by one day. She will be out in 19 days and does not want to pay rent for the last day of her original notice.
Our property manager thought about this and informed the tenant that she could not alter the dates, she was within the 30 day notice period and the owner and we had planned her to be out in 20 days and that was not going to be changed.
The tenant had a fit. She had given us 35 days and was now wanting only one day removed. She was going to go to the internet and bad mouth our company and tell everyone she knew not to do business with us.
I looked this situation over and thought that if I had gone to the tenant and told her that the owner's plans had changed and we needed her to stay an extra day and pay for it, she would have laughed a good one and told us no way. But, when she asked for a day off, it was her right and her request (demand) should be granted.
We have agreed to contact our client and see what they want to do. It is their property and will cost them about $50.00 to let the tenant go a day early. Have not heard back from the owner yet.
Giving away the owner's $50.00 would be nice, but not in our clients best interests.