3 Common Questions About Electronic Signatures

Real Estate Agent with DocuSign

As real estate professionals you have a lot of questions about electronic signature and how it may benefit your business.  I've put together answers to the most common questions.

1. How do I get DocuSign on my mobile phone?

DocuSign "Designed for Mobile" comes with your subscription to DocuSign - there are no apps to download! It works for Apple iPhone, Blackberry, Windows Mobile, and Google Android. With electronic signature "Designed for Mobile," eSign is faster and easier for customers to complete transactions while on the go.

You and your clients can now view and e-sign documents on your handheld device and see a new status console optimized for mobile browsers.

2. Will DocuSign work with my forms?

Yes!  Online forms or paper forms.  For online forms, we've partnered with many of the most used real estate forms providers - click here to learn more about our partners.

And if you still like to print out your forms, you can fax them right into DocuSign!  Take them from paper to electronic with the push of a button.

You can also DocuSign documents created in Adobe (PDF's), MS Word, Excel & PowerPoint as well.

3. How do I get started with DocuSign and electronic signature?

You can sign up on the DocuSign web site. Once you've signed up, take a look at our subscriber resources:

With a 30-Day Free Trial, you can experience the power of securely sending, signing and storing documents with DocuSign.


Re-Blogged 8 times:

Re-Blogged By Re-Blogged At
  1. Derenda Grubb 04/23/2010 01:50 AM
  2. Cheryl Ritchie 09/26/2010 12:00 AM
  3. Elizabeth Arduain 09/26/2010 04:29 AM
  4. Dean Watkins 10/05/2010 03:14 AM
  5. Yvette Chisholm 10/05/2010 04:10 PM
  6. Curt Baumgarth 10/13/2010 08:33 AM
  7. Jonathan Chi 11/17/2010 08:44 AM
  8. Georgie Hunter R(S) 58089 08/23/2011 08:38 AM
electronic signature
real estate

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Dave Singery
Triinity Realty and Investment - Whittier, CA
Friendly Hills Homes - Whittier Ca

We use docusign on a regular basis but I will add that so far virtually all lenders want a "wet signature" when it is all said and done. We just use it when it is to inconvenient for the client to make it to the office. Love it other than that.

Oct 13, 2010 08:51 AM #54
John Cunningham
eXp Realty - Phoenix, AZ
Helping Phoenix Sellers and Buyers find each other

There is still a-lot of resistance out there. Just today I read in a listing where it said in bold NO ELECTRONIC SIGNATURES! I use the tool as often as possible and love it love it love it. 

Oct 13, 2010 12:32 PM #55
John Cunningham
eXp Realty - Phoenix, AZ
Helping Phoenix Sellers and Buyers find each other

Couple more things I love about D-sign

  1. I can have buyers sign, then have copies sent to my broker & the listing agent automatically. 
  2. I have excellent time stamped records of who signed and when.
  3. I can email documents for signature to be signed ata a time convenient to the signer (no more trying to find a time that is going to work for several parties
  4. The cost of one driving trip (gas, time, hassle) is well outweighed by the expense of D-sign.
  5. Even comparred to FedEx D-sign is light years ahead in terms of convenience.
Oh, by the way, when someone tells me they "don't trust, or like" electronic sigs it makes me think back to the days when people did not trust the idea of buying anything over the internet. It's just time to take a step into the future.

Oct 13, 2010 12:41 PM #56
Andy Chaudoir
Professional Inspection Services - Georgetown, Texas - Georgetown, TX
Your Home Inspection Connection in Central Texas

Hello Suzanne - Thanks for the greta information.  I may have to give you guys a try. 

Oct 13, 2010 04:01 PM #57
Julie Burks
Riverpoint Realty - Sacramento, CA
Sacramento CA, e-Pro, SFR

Count me in as a raving fan.  I love DocuSign! 

Oct 13, 2010 04:48 PM #58
Tni LeBlanc, Realtor®, J.D.
Mint Properties, Lic. #01871795 - Santa Maria, CA
Tenacious Tni (805) 878-9879

I love using DocuSign, it was the best money I spent in the last year.  It has transformed the way I do business.  The only resistance I come across is with short sale packages.  Other than that, everyone is now on board and accepting it.

Tni LeBlanc, Mint Properties
(805) 878-9879, www.MintProperties.net

Oct 23, 2010 05:59 PM #59
Hawaii homes
Century 21 iProperties Hawaii - Honolulu, HI

Great info, thank you!

Oct 23, 2010 08:53 PM #60
Cheryl Ritchie
RE/MAX Leading Edge www.GoldenResults.com - Huntingtown, MD
Southern Maryland 301-980-7566

Suzanne, I need to change my plan this week and attend a seminar with you near the end of the week. Can you put me on your call list Monday for some guidance?

Oct 23, 2010 11:45 PM #61
Dr. Stacey-Ann Baugh
Century 21 New Millennium - Upper Marlboro, MD
A doctor who makes house calls.

I signed up over the Summer and I love it.  Saves time and paper.

Oct 24, 2010 01:44 AM #62
Barbara Hensley
RE/MAX Properties - Rockwall, TX
Homes for Sale in Rockwall County, Texas

I have been meaning to check into this.  Last week an agent from the other side of my area brought me an offer and he suggested that I check this out.  He says it works great for him.  I plan to do this immediately.


Oct 24, 2010 05:06 AM #63
Richard Bazinet /MBA, CRS, ABR
AZuRE Team - Realty ONE Group - Scottsdale, AZ
Phoenix Scottsdale. Sellers, Buyers & Relocations

I have been using DocuSign for the last 2 years. Let me tell you this, if you are not using it, you are not being as efficient and effective as your could be. I highly recommend it. The only negative from my experience has been for short sales and REO transactions. 75% of the banks have turned it down, sou you'll likely need to have everything re-signed and ink and faxed. If only DocuSign would work on this and resolve it, I would be grateful.

Oct 24, 2010 06:36 AM #64
Bea Lueck
Coldwell Banker Rox Realty - Casa Grande, AZ

I've been using it for several months and both my clients and I love it!  I deal with out of area buyers and this is very convenient for them.  Unfortunately, I'm seeing more and more listings say "No e-signatures - wet sign only"  This is primarily lender owned properties - but they are about 40% of our market.

Oct 24, 2010 09:18 AM #65
Amber Boyd
Novus Real Estate - Wylie, TX

greatt post

Nov 16, 2010 04:27 PM #66
Justin Dibbs
Pearson Smith Realty - Ashburn, VA
REALTOR® - Ashburn Virginia Homes for Sale

I use a Mac with PDF Pen and it works just fine.  I may investigate DocuSign sometime down the road...

Nov 17, 2010 01:43 AM #67
Utah Dave
UtahDave.com Neighborhood Experts - South Jordan, UT
Homes for Sale - Utah

We've been using DocuSign for a while now and really enjoy it. So do our clients. We just wish more lenders would accept electronic signatures.

Nov 17, 2010 03:22 AM #68
Kevin Kueneke
Caliber Home Loans - Encinitas, CA
San Diego Mortgage Banker

I am fortunate enough to work for a lender that accepts Docusign for both Conventional and FHA loans.  However, no dice on VA loans right now.  My wife, a Realtor, loves DocuSign.  When showing a client a home, she can write, sign, and submit an offer via email right in the property!

Nov 17, 2010 08:07 AM #69
Christianne O'Malley
RE/MAX Realty Affiliates - Reno, NV
Exceptional Service - Delivering Results in Reno!

I love using DocuSign. Sometimes the banks are a little frisky to accept it on short sales but they are coming around gradually. Even Bank of America will accept them now. It makes me so much more productive when I can email documents, hold a conference call to explain them, and then get them right back. It literally saves me hours of travel time. 

Nov 17, 2010 10:41 AM #70
Terrylynn Fisher
Dudum Real Estate Group - BuyStageSell.com - Walnut Creek, CA
HAFA Certified, EcoBroker, CRS, CSP Realtor, Etc.

As of January 1, 2011 DocuSign will be free through our association...It is a challenge though that some of the banks aren't such fans, but they'll get there I presume. 

Nov 26, 2010 06:10 PM #71
Barbara Hensley
RE/MAX Properties - Rockwall, TX
Homes for Sale in Rockwall County, Texas

Thanks for this information Suzanne.  We just had an agent meeting last week and announced that we are starting the process for DocuSign.  This really helps us prepare.

Nov 27, 2010 04:06 AM #72
Jim Mellen

I started using Docusign 4 or 5 months ago after I saw another agent in my office using it. Immediately I found it to be a time saver for me and my clients whether in town or out of town. But if you have out of town clients, especially if they are in two locations and you need to get something signed-you HAVE to have Docusign!

My success story is from a month ago. After a long negotiation between agents, sellers and buyers-ALL in different locations, we finally had a meeting of the minds at almost 11PM. Everyone had gotten frustrated but it was time to get the deal fully ratified. I use Zipforms as well but in this case the buyer's agent didn't unfortunately. So I created the documents we need and emailed them to 5 different email addresses in 4 different cities plus me for my signature. Had we had to print and fax docs all over the country they would have come back illegible and probably not for several hours or perhaps over a day. Too much time and perhaps someone could have changed their mind. But with Docusign, within about 10 minutes, everyone had signed off, had their fully legible copies and we had a ratified deal. Everyone was amazed at how easy it was and truly a time and effort savor. Does it cost me money every month? Yes, but it is more than worth it, and when you have the right clients who use it and are able to do it on their smart phone-they love me! I sign docs on my cell phone frequently as well and you can't beat the ease of use.

Nov 27, 2010 07:04 AM #73
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