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How to Choose a Home Staging Professional -- Essential questions to Ask

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Home Stager with GreenApple Staging & Images, Calgary Staging & Photography

How to Choose a Home Staging Professional -- Essential questions to Ask

aka Man cannot shop by price alone

 

Like most weekday mornings, I walked my youngest to the bus stop the other morning. While we waited for the big yellow behemoth to arrive, I was absently watching a few other children throw snowballs on the road as they'd excitedly shout when a car tire would cause it to explode on impact.

 

Looking at the little hooligans boys, I took notice of their outerwear. All the major ski brands were represented, except by one kid who was wearing a perfectly decent jacket from a big box store.

 

It got my mind to thinking . . . what compels the proverbial "us" to spend more money on a specific brand, than the least expensive product available that meets our needs?

 

GreenApple Staging & ImagesOr for that matter, why spend more at the grocery store -- or even choose one supermarket over another -- to buy essentially the same looking fruit?

 

Why pay for a $50 haircut, when you can get one for $14.95?

 

Most of us know the answer to these questions. These choices represent more to us than the actual end product or service. And of course, we absolutely believe there is more to it than just pure vanity and image obsession.

 

Any Mercedes owner will passionately defend their purchase as giving them more peace of mind, safety and security, and that their purchase is a better long-term investment.

 

It's quality.

 

It only took one disaster house move for my husband and I to learn that age-old lesson -- you get what you pay for. You really should toss out that lowest bid!

 

The same is true in the world of Home Staging. People tell me that prices are all over the map. And because it is such unfamiliar territory for most home owners, they are prudently getting those 3 bids before making a decision. I would do the same!

 

But how do you compare, um (excuse the pun) apples to apples? How do you make sure you don't get a lemon?

 

Ask questions! Certification is a good start for choosing a Home Stager, but realize that there is no regulating or "certifying" body in the Home Staging industry! These are often just certificates given out from the proprietor of the course that the Home Stager took.

 

Move on to experience. Obviously some kind of artistic flare is necessary for the job, but what do they know about real estate? Making a home look good, and making it flow for a showing -- drawing the eye where you want it to go, and away from where you don't! -- are two different things. It's not just about nice "contemporary décor".

 

Include questions about business insurance, quality movers (that won't damage your floors or walls), alliances with other professionals and (drum roll) customer service. Testimonials are a big part of a Home Stager's marketing. Make sure they are real.

 

And . . . don't forget to ask about the Home Stager's portfolio. Does their website contain "stock" photography? (You'd be surprised!) Are these photos from actual client jobs? And while we're at it, how do those photos look? If they are selling "professional photography", make sure they have a professional doing the photography! Just because you pay for it, doesn't make it professional.

 Bathroom staging & photography by GreenApple

At GreenApple, we look forward to answering these questions for potential clients in Calgary, AB. We not only love what we do, but have enjoyed the success of a job well done. We have many repeat clients that will happily tell you how we went above and beyond, delivering an exceptional product with professional service.

 

Put us to the test!

 

Posted by

Deena Cottingham

GreenApple Staging & Images
Serving Calgary and Okotoks, Alberta

©GreenApple Staging & Images, 2010
All information is copyrighted and may not be used, borrowed or copied without written permission.

Comments(9)

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Jo-Anne Smith
Oakville, ON

Deena,

On the internet it's very easy to appear to be something you're not...I think this happens especially in fields such as yours (and Feng Shui).

It's very unfortunate that these things occur and I wish more people would report businesses to the Better Business Bureau.

Jo

Mar 09, 2010 09:28 AM
Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

Deena, I'm trying to get a customer on board with a professional staging.  They seem content that the home at least has some furniture.  I'm trying to convince them to give it some direction.  Good point to observe their client portfolios.  Thanks! 

Mar 09, 2010 09:53 AM
Stephanie Reynolds
Integrity First Financial Group, Inc. - Santee, CA
East County San Diego Homes 619-838-4408

Great points made here Deena-you do get what you pay for! As you pointed out about the clothing, how many jackets will have to be replaced due to the lack of quality in the material? Cheaper may be better at the moment of purchase but it may cost you more in the long run. Same could be said for staging-will a poorly staged home cost you in sales price? I know I am not willing to take that chance!

Mar 09, 2010 12:19 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Deena, I can't speak for the Certifications for Home Staging but in FS you can now take a two day online course and be "Certified."  To me it's all about Experience in choosing someone in a profession....a great "track record" speaks volumes.

Mar 09, 2010 01:45 PM
Tom Bailey
Margaret Rudd & Associates Inc. - Oak Island, NC

Deena, Thanks for a great analysis. This information is very helpful. I live in a small resort community and we don't have any full time stagers. We have to do it ourselves or bring in someone from far away.

Mar 09, 2010 02:09 PM
Deena Cottingham
GreenApple Staging & Images, Calgary Staging & Photography - Calgary, AB
Home Stager & Photographer

Thanks all for your comments!

Jo - you said it! It is so easy to appear to be something you are not.

Kevin - portfolios are a great way to check out a stager or photographer. I'd just be sure to ask if they are their own photos. Someone might lie, especially if they've used photos that are not theirs, but you'd get a vibe either way.

Stephanie - I've watched a house that I didn't the job on. It is still on the market nearly two months later (priced well, IMO), and there is a major furniture arrangement issue that never got addressed. Staging is subjective, but it also needs to make the space work regardless of what that space is!

Tanya - I never doubted it for a second!

Carole - yes, you need to check out someone's track record. This was really tough when my business was new! I was thankful for the people in my network that took a chance on me. That's a real catch-22 in the beginning.

Hi Tom - That definitely makes it tougher for you! I'd love to help you out. Hopefully these little articles are one small way.

Mar 10, 2010 01:34 AM
Kathy Streib
Cypress, TX
Retired Home Stager/Redesign

Deena- a "well-staged" post and excellent points- what matters is not solely how much something costs but the value it has to offer.  Retaining a Stager who offers quality and creative work, references and customer service, one whose work will help you get your home sold in a timely manner have a value beyond the actual cost. 

Mar 10, 2010 04:32 AM
Diane Rice
Rice Prprty Mgmnt & Rlty, LLC, South Holland, IL - Lansing, IL
SFR, SRES, CNC

Girl, you are GOOD!  This post is so featureable!  Solid good professional advice with class!  No one does it like Deena!  I am so impressed and proud of you!  Man certainly cannot shop by price alone..... and now we all know that Woman cannot stage by cents alone either!

Mar 11, 2010 04:30 AM
Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
Room Solutions Staging, Portland OR - Portland, OR
"Staging Consultations that Sell Portland Homes"

Deena -- great questions here for homeowners to ask prospective stagers.  The lowest bid is usually not the best quality!  In our market we have a growing number of "hobby" stagers but they aren't educated about contracts, liability insurance, "true" portfolios, etc.  In other words, you get what you pay for.

Mar 11, 2010 06:37 AM