Texas Relocation - Choosing a Moving Company
There are MANY moving companies out there. Choosing the right company is important because they are moving your things. If your company is relocating you to Texas, then they may have a moving company already. If not, then you should talk with your Real Estate Agent or Mortgage Professional for some suggestions. Remember that we have assisted many homebuyers with relocating to the area so we have heard about good and bad moving experiences.
Here are some areas to explore:
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Performance Records - Ask each company for a written record of how well they have handled previous moves.
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Service Reputation - First step should be to the BBB (Better Business Bureau). There you will find any claims that were filed and how the company handled them. You can also find out what type of damages they've experienced.
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Claims - This is very important because its important to know the type of damage they have caused in the past and what caused it. Also, find out how they resolve these claims. Remember that not everything can be replaced or can be covered by insurance. Does this company participate in any approved arbitration program?
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Place of Business - Visit their office. Whats the vibe? Is it professional and clean? Be sure to take notice of the trucks (damage, scratches, dents). Are they a local company or can they travel across state (if needed).
Compare the prices of the companies. Not all movers are created equal. Also keep in mind, that the cheapest mover does not make that company the best choice. The pricing of a move out-of-state is based on distance and weight. Some companies will off to pack the items for you, which is an extra cost and needs some preparation.
To be completely accurate, be sure to show the movers all items in your home, including the attic, under the bed, basement, closets, etc. Ask about the costs of cartons, packing, and other services. Anything omitted from the original estimate will be added later and adjust your overall costs. You will receive a 'Non-Binding Estimate' which means it could change once the truck is loaded and officially weighed. Most companies will offer a 'Binding Estimate' but you'll often pay a premium for this binding estimate.
Did the company offer you Moving Insurance? What does that cover? First, if this is a company move, your company may pay for this insurance. If you are paying yourself, you have options for coverage. Usually its something like '60 cents per pound per item'.
Two types of coverage are available:
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Added Value Protection - Covers your belongings for a certain dollar amount ($1.25 per pound). Loss and damage are paid minus depreciation.
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Full Value Protection - Your belongings are covered based on whatever value you place them. This can be a costly coverage. Keep in mind that you can increase your deductable to lower the costs.
Prior to moving day, take pictures and/or video of your items. Hopefully you will not need to refer to them later, but its better to be safe than sorry. Bring valuables in the car with you (jewelry, stamp/coin collections, unused tickets, precious stones, or any rare item/object)
These are good tips, but word of mouth is always the best way to find a mover. Talk with your neighbor, reral estate agent, friends, or family.
Stay in touch with this 'Texas Relocation' series here.
Part 1 - Getting Prepared
Part 2 - Finding a House in Your New Area
Part 3 - Temporary Housing
Part 4 - Countdown to Moving Day (To Do List)
Part 5 - Choosing a Moving Company
Part 6 - Moving 'Speciality' Items (pets and autos)
Part 7 - Cutting Costs
Part 8 - Are We There Yet? Road Trip Consideration
Part 9 - Congratulations, You Have Moved! Steps to Getting 'Settled In'
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