Arizona Mortgage Lies: Dishonest Lending Practices

By
Services for Real Estate Pros

liarThis is a post I've wanted to write for a while, because I think the public should be well informed about the "weekend mortgage rate" lie in your local newspaper.

These lies are quite common and serve to make us all look bad.  It also makes it very difficult for honest mortgage brokers to do their jobs.

These things drive me nuts.

Some Arizona mortgage companies list their mortgage rates on websites or even in my local paper over the weekend.

Since they are in the Real Estate section and their rates are listed in a table with other mortgage company's rates, a lot of the companies just list a ridiculously low rate. 

You will call them on Monday and of course, you will find that the weekend rates aren't even valid, and never really were since the market was closed, but they will gladly tell you what today's rate is of course.

But now they have you on the phone to pitch you.

The irony is, the one or two companies that do try to advertise honest "weekend" rates don't get the chance to speak to you.  Their honesty has cost them the business and probably cost the Arizona mortgage consumer the better deal. (No good deed goes unpunished?) 

Because now you are dealing with the dishonest lender.

When the paper calls me on Friday afternoon and asks me what mortgage rate I would like to advertise for the Sunday edition, what do I say?

I could tell them Friday's rate, but I would be nuts. If Friday's rate is 5.00%, then my competition is going to say anything from 4.25% to 4.75% on Sunday. But what else can they do? You either participate in the lie, or you just don't advertise in the paper. Or, throw your  money in the toilet and offer your best guess-- Friday's rate.

Nobody can supply mortgage rates on a Sunday. I mean, I guess you could if you owned a bank and you felt like gambling while the financial markets are closed... But not really.

Walmart does the something similar.  When you walk down the TV aisle, they'll have some no-name, 42 inch, plasma TV for $199.  So then you think, "Well if Walmart can offer the no-name for that price, I bet I can get a killer deal on a Sony!"

But their Sony TV's aren't discounted nearly as much as the other TV. The other TV draws you in and then, hopefully you get greedy and upgrade.

So the mortgage companies engage in this type of baiting all of the time and, most of the time it seems, the honest broker gets the shaft.  Lie my butt off and get leads? Or be truthful and honest at all times and earn less money then my sleazier brethren?

It's really an unfair position to put me in-- those of you that lie about rates. Can't we treat our potential clients, and each other, with some tiny degree of respect?

Posted by

seo guru

Comments (12)

Sharon Alters
Coldwell Banker Vanguard Realty - 904-673-2308 - Fleming Island, FL
Realtor - Homes for Sale Fleming Island FL

And then there are the internet lenders that quote the low rate, get the loan, then at the last minute, right before closing, can't fund the loan, but they have another one at a normal interest rate, or with large discount points, that will fund. Fortunately, our buyers deal with reputable people 99% of the time.

 

Mar 10, 2010 06:53 AM
Mike Wilbur
Guild Mortgage Company and Oregon Homes For Heroes - Salem, OR

This last weekend we had some joker quoting a 4.125% 30 year fixed with something like a 4.375 APR.  This is annoying to no end.  And I agree with Frank and Sharon. 

Mar 10, 2010 07:09 AM
Cindy & Troy Browning
Dickson Realty, Reno,NV - Reno, NV

Predatory pricing? Mortgage companies and Wall Street can't seem to get it. Of course, our esteemed leaders will bail them out, so why do they care?

Mar 10, 2010 07:11 AM
Maggie Dokic | Miami, FL | 888.883.8509 X101
eXp Realty LLC - Miami, FL
GREEN, CDPE, SFR, Pinecrest | Palmetto Bay |

Michael, thanks for putting this out there.  They'll say anything to make that phone ring.  What a shame.

Mar 10, 2010 07:46 AM
Marie Episale
CENTURY 21 CREST REAL ESTATE - Pompton Plains, NJ
ePRO 201-314-0106 - Pompton Plains New Jersey

I know Michael.  It is frustrating. 

Mar 10, 2010 08:52 AM
Marie Episale
CENTURY 21 CREST REAL ESTATE - Pompton Plains, NJ
ePRO 201-314-0106 - Pompton Plains New Jersey

I know Michael.  It is frustrating. 

Mar 10, 2010 08:52 AM
Donne Knudsen
Los Angeles & Ventura Counties in CA - Simi Valley, CA
CalState Realty Services

Michael - the ones that irritate me the most are the ones that offer the "60-second pre-approval over the phone" - SERIOUSLY!!!

I can't believe that in 2010, morons people are still falling for that.  For the record folks: no reputable bank, mortgage broker or loan officer can give you a valid pre-approval in one minute over the phone.  For a qualified pre-approval, we MUST collect a boatload of documentation, review it for any holes, hiccups or deal breakers and then upload it to a valid LOS and run DU on it.

After eight years in the mortgage industry, I have never done a valid pre-approval in 60-seconds over the phone.  I speak from experience when I say this.

Mar 10, 2010 09:05 AM
Stephen Kappre
KW Hometown - Mantua, NJ
Helping You Home

I've felt the pain bro. I hope the day comes when advertised rates must be valid for "x" amount of time, just like our current GFE quotes are. Wouldn't that change things!!??

Mar 10, 2010 10:18 AM
Karen Rice
Joseph J. O'Brien REALTOR Inc. - Greentown, PA
Northeast PA & Lake Wallenpaupack Home Sales

I absolutley hate this kind of stuff.  Of course that's rather a dumb thing to say - who would "like" it. LOL.  I'm so cynical though because it seems like I never believe anything...

Mar 10, 2010 01:58 PM
Fred Carver Personal Real Estate Corporation
RE/MAX Camosun Victoria BC Real Estate - Victoria, BC
Accredited Real Estate Consultant

Hi Michael...it's called Bait and Switch and the Government here takes a very dim view of this type of consumer misleading advertising..the fines can be hefty.

Mar 10, 2010 03:05 PM
Ruthmarie Hicks
Keller Williams NY Realty - 120 Bloomingdale Road #101, White Plains NY 10605 - White Plains, NY

I love the bait and switch stuff.  So many buyers think they will get the better deal online...UGH!

Mar 10, 2010 03:56 PM
Clark Hitchcock
Re/Max Nyda Realty Inc - Chilliwack, BC
Realtor - Fraser Valley

Glad we do not have the same sort of issues here in Canada with our mortgage, we have competition between lenders but they can not do the last minute switch I always have written confirmation from the lender before subject removal on the subject to financing clause.

Mar 13, 2010 05:34 PM

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