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Splitting the blog and the site is NOT a huge mistake...

By
Services for Real Estate Pros with MyST Technology Partners

Mary McKnight mentioned this idea in a comment the other day and it deserves a good debate. Her opinion is extremely biased because she sells a product that depends on adoption of specifically this strategy. I also promote a product that doesn't depend on this strategy, but it also doesn't rull out seamless integration with a site to provide either approach; seamless integration or a "splintered" solution. So there's my bias. ;-)

To be blunt - the word "huge" is big. A huge mistake - hardly. More important - the decision deserves some context before making such broad and sweeping arguments. Depending on a context, it may not be a mistake to use a blog in parallel to your web site.

Imagine your company has five divisions; three have ecommerce functions, and two are customer focused. Should the web site *be* the blogsite? Or should the blogsite *be* the website? You have to decide what the business requirements are and determine the best strategy to meet your business and marketing objectives before attempting to answer this question. It certainly makes sense to integrate all web functions in a way that meet business objectives, but you don't have to do that physically to achieve the look, feel, and functionality that two physical environments are actually one virtual environment. Indeed - this what Web 2.0 and web services are all about - small pieces, loosely coupled.

Consider...

We have a client - a division of AOL - they have a blogsite and a website. Can you tell by looking at the website and the blogsite that these are two different servers and two different content environments physically located in multiple cities? This division of AOL decided that the two environments needed to function as a unified application. They also recognized that the architectural advantages of a blog are different from the architectural advantages of a content management system - attempting to write one application to play the roles of these two distinct content models put each model at risk; lowest common denominators aren't always the ideal approach.

Would you (or did you) ever consider putting your website into a conversational forum technology? When forums became popular, I didn't hear anyone saying - splintering the forum from main site was a huge mistake. So why would we assume that splintering a weblog from a primary domain is a huge mistake?

Blogs have become popular in business marketing because they represent a departure from the steril, brightly lit, and very manicured message that marketing and ecommerce functions typically provide. People enjoy business blogs because they feel that they are getting something they cannot get from the web site - honest, highly personable information communicated at a human level. If you blend your blogsite into your website, you run the risk of losing the opportunity to connect with prospects at this personal level.

Many companies have thought about this issue deeply and most have concluded that a web site is [typically] ideal as the voice of marketing and sales, while a blogsite is the voice of the people of the business. In consistent fashion, a forum is the voice of the customer and blog comments may also be seen as another way to listen to customers, prospects and even your greatest enemies. ;-) As such, it's not uncommon for companies to compartmentalize functional areas across multiple sub-domains while leveraging each applications architectural advantages.

Take some time to observe what smart companies like Microsoft, Intel, and Macromedia are doing. Then factor in your own business objectives for blogging and how you want to leverage blogs to the best advantage.

Comments(14)

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Brian Brady
Bayshore Commercial - Tampa, FL
858-699-4590

Bill,

I really don't understand what you just said.  I don't understand tech-speak and am quite new to the blogging for dollars concept.  

Are you suggesting that the blog be hosted on the website? 

Oct 18, 2006 07:03 PM
Bill French
MyST Technology Partners - Dillon, CO

Brian:

"I don't understand tech-speak and am quite new to the blogging for dollars concept."

Don't feel bad - there's about 500 million people on the same learning curve. You probably know a lot more than you think.

I'm suggesting you shouldn't adopt either approach until you consider what you're trying to achieve and what your business constraints are - like budget, time, strategic value - that sort of stuff.

If you have a small business and you simply want to reach out to your market place and extend the awareness of your products and services, consider blogging separate and apart from your web site. It's cheap to get started and your customers are probably not going to be concerned if your blog domain doen's matche your website domain.

If you are more concerned about brand or image, or your web domain is extremely well known and you want to create a consistent and tightly woven marketing strategy cupled with your blog content, you might want to use a service that can put your blog address on something like blog.myCompany.com or news.myCompany.com and customize it to look like it's one site.

Oct 18, 2006 08:11 PM
Cheryl Johnson
Highland Park, CA

Bill - As much as I enjoy reading Mary's blogs, I agree with you about keeping the company blog and website as separate entities, and that's exactly how I have handled our company website and blogs.

For anyone who wants it in simpler terms:  

Our website contains lots of information.  Good, useful information, that is basically static.  It doesn't change much over time.  Think of a brochure.  A well designed, (hopefully) well written brochure.  There's usually no reason to have a conversation with a brochure.  That's the role our web site fills.

The blogs deal with current topics and events, opinions, commentary, and they invite conversation about the topics and opinions.  Think talk radio.  That's the role our blog(s) fills.

I gave some thought to adding a forum to our web site a while back.  But as blogs grew in popularity, I dropped the forum idea.  I think many people find it easier to write comments on a blog, than to participate in a forum.  (I note that here on AR, as well)

Not that many ever bother to comment on my outside blog.  :-)

Oct 18, 2006 10:30 PM
Teresa Boardman
Boardman Realty - Saint Paul, MN
My blog and web site are seperate.  They link back and forth and feed each other.  With feeds from my blog on the first page of my web site and buttons on my web site that pull up my blog they almost look like they are the same site.  So far it is not a problem.  My web site provider, Z57, is always a year or two behind me technology wise.  I can almost dump the site and keep the blog.  besides in 6 months all this will change, agian
Oct 18, 2006 11:31 PM
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time
Hi Bill good pioints, Persoanlly I like the idea of having my blog and my site as one. For me it just seems simpler. I do not recieve or want much business from my website but do want people to read my blog. I guess, like you said it really depends on what your business objective is.
Oct 19, 2006 12:40 AM
Kristal Kraft
Novella Real Estate - Denver, CO
Selling Metro Denver Real Estate - 303-589-2022

Bill,  First of all, welcome back, you have been missed.

Secondly I am relieved to know there is another alternative to the non-seemless blog/website issue.  I do however believe Mary was offering the idea of having the two seemlessly intregrated together from the standpoint of the "user experience" and "seo."

I can undertand the user experience is better when they can go from a website to a blog and not be "disrupted" by changes in color and site navigation.  When it comes to a blog vs. a website the differences are huge so combining them to look and work the same must be difficult.

As I recall Mary was discussing the issues of SEO as well.  From an SEO standpoint which is better or is there a difference?

Oct 19, 2006 01:01 AM
Bill French
MyST Technology Partners - Dillon, CO

Kristal:

"As I recall Mary was discussing the issues of SEO as well.  From an SEO standpoint which is better or is there a difference?"

Read my comment in this post... perhaps that should should also be merged into this post. ;-)

bf

Oct 19, 2006 02:51 AM
Bill French
MyST Technology Partners - Dillon, CO

Kristal:

"Mary was offering the idea of having the two seemlessly intregrated together from the standpoint of the "user experience" and "seo."

Actually, she wasn't. She was specifically saying (from an SEO perspective) the blog should be in a folder of the domain just as any other pages would be. She was very clear about that assertion - essentially ruling out other approaches. My comment is to simply say - don't rule out other approaches because there may be good business reasons for other approaches.

Furthermore... she said:

"Poor SEO on the main site may cause search engines to ignore your blog."

And for this precise reason you may be doing yourself a great injustice by burying the blog in the same disfunctional website. So, there are plenty of reasons to consider her recommendation before implementing that strategy - in some cases (perhaps most cases) it's not ideal.

Oct 19, 2006 03:30 AM
Bill French
MyST Technology Partners - Dillon, CO

Bryant:

"Persoanlly I like the idea of having my blog and my site as one. For me it just seems simpler."

Indeed, and that's a good business requirement - specifically one that is important to you. No one can ever argue against simplicity especially in the runaway technical environment we presently find ourselves. ;-) However, my advice is to make sure you consider many angles before assuming that your blogsite should be in integrated part of your website - e.g., Mary's opinion.

Management simplicity is a good factor to consider, but there are others. Consider ...

  • the speed of setup
  • simplicity of launch
  • establishing editorial integrity separate from your sales and marketing folks
  • distancing your personal viewpoints from your company's viewpoints

These are each factors that impact your implementation strategy. Unfortunately we all tend to jump to implementation details before we establish business requirements. My advice is simple - give it some thought.

Oct 19, 2006 03:47 AM
Bill French
MyST Technology Partners - Dillon, CO

Cheryl:

"... useful information, that is basically static.  It doesn't change much over time.  Think of a brochure."

It sounds like you have given your weblog strategy some clear thought and the requirements you mention are ample justification for implementing your strategy the way you did. You know perhaps better than anyone, how best to communicate with your audience. You understand their expectations and you also know what expectations you'd like to give them in terms of content experience, etc.

To add more clarity to the conversaton, I don't think Mary was necessarily advocating that websites be all blog, all the time. Instead, she suggests that one application (i.e., a unified server approach) is better for implementing your blogging and marketing publishing requirements. She asserts (acurately) that you can tightly blend static (brochures) and active pages (blog posts) into a single application with your blog pages integrated as just another folder in your website domain.

This is a fine idea, and there are situations where I believe this is is a smart thing to do. But it's not to be regarded as the only approach, or even a "best practice" just because it can be achieved technically.

Mary says ...

"... your goal should be to design your website and blog so that a user never knows when they have clicked from the website into the blog."

I disagree - some business have requirements that would suggest exactly the opposite.

Oct 19, 2006 04:13 AM
Brian Brady
Bayshore Commercial - Tampa, FL
858-699-4590

 If you are more concerned about brand or image, or your web domain is extremely well known and you want to create a consistent and tightly woven marketing strategy cupled with your blog content, you might want to use a service that can put your blog address on something like blog.myCompany.com or news.myCompany.com and customize it to look like it's one site.

 Now that was a very helpful comment, Bill.  I'm starting to understand.  Integrating the blog with the website will invariably create more hits and make the "brand" more cohesive.  Correct?

Oct 21, 2006 01:19 PM
Bill French
MyST Technology Partners - Dillon, CO

Brian:

Yes - I believe that brand cohesivenss and and more attraction/gravity will be the outcome when you draw the two together. It's important to note that you can draw the two applications together virtually or physically. For example...

This is a blogsite (news.userplane.com) - it is served from a bank of servers at blogsite.com. This is the same company's website (www.userplane.com) - it is served from AOL's servers (they are a division of AOL). Even though these are two completely separate applications (the blogsite is Java, the website is ColdFusion), they look and work as one. This is one of the benefits of Web 2.0 architectures.

You can also draw them together by making them one physical application like RSS Pieces advocates. There's nothing wrong with this approach if you find some benefit in building your website and blogsite in one spot. However, typically, website architectures aren't as robust as blogging architectures in terms of getting search engines to crawl deeply.

Oct 21, 2006 01:44 PM
Bill French
MyST Technology Partners - Dillon, CO

Teresa -

"... besides in 6 months all this will change, agian".

Indeed - excellent point and funny too. Seriously though - more people should think like you and plan for change. Imagine if something better than a blog emerged next year and it was cotent oriented like a blog. How would you transfer your rich blog history into the new concept? The answer is you wouldn't unless you've given content agility some thought now.

Oct 21, 2006 01:54 PM
Brian Brady
Bayshore Commercial - Tampa, FL
858-699-4590
Good answers, Bill.  Thanks again
Oct 22, 2006 03:31 AM