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Prospecting: It's Not Just For Breakfast Anymore

By
Real Estate Agent with Jameson Sotheby's 471.005830

I was at a Top Producer Panel breakfast this morning. You've been to these kinds of things, right? The organizers pick a couple of high profile 'top producers' and put them on the hot seat to answer questions about what they have done to be successful, how they got there, etc.

One panelist talked about the primacy of prospecting - and though I don't think most people in the room wanted to hear that - it was probably the single most important thing that was said the entire morning.

When times were good, we could spend our days hand-holding the transactions and the clients in our pipeline. We could rely on referrals to give us all the business we needed. Nowadays, referrals alone aren't adequate to preserve the incomes we had become accustomed to.

It goes without saying that we've all learned to get by on less. However, there is only so much belt-tightening and "right sizing" that can be done. At a certain point, you simply must have money coming in. And the only way to accomplish that is by generating more leads.

I've analyzed this in a couple of different ways:

  1. Perhaps, like me, you've noticed that not every transaction you put together stays together. This isn't our fault - it's just a condition of the market. I used to pride myself on not having deals fall apart. My average was something like 1/2 of 1% - too low to even bother taking into consideration. (My definition of a deal is one where we've gotten through inspection and the entire amount of earnest money has been turned in.) Nowadays, I can only count on one transaction closing for every 2 or 3 that I put together. Usually because the financing falls apart. Which means that out of 40 transactions that SHOULD close (according to my definition), now only 15-20 actually DO close! Nowadays, if I want 40 transactions to close, that means, realistically, I need to write 80-100 deals!

That's an alarming number!!

2. It takes much longer to turn a lead into an actual transaction. Whereas I used to be able to take a buyer out maybe 3-4 times and write an offer - or go on a listing appt and come back with listing in hand (and count that listing as money in the bank) - nowadays it is not unusual to spend 6 months - a year - TWO years! - of sending the buyers properties, following up with phone calls, "What-up? Are you ready to jump into the market yet?" I currently have over 40 people regularly looking at the properties I'm sending them. And I have something like a dozen sellers actively NEEDING to put their home on the market (even though I advise most sellers NOT to, these sellers really MUST). And this BEFORE any conversation about the increase in average market time and the consequent increase of money spent to market them.

3. Prices have gone down - in some cases as much as 30%. So whereas my average sales price may have been $750,000 and my average commission in the $18,000 - $20,000 range. These days, my average sales price is more in the $400k - $500k range. (Not only have prices dropped, but the affordable "first time buyer" price point is the most active segment of the market right now.) Meaning my average commission is more in the $8,000 - $10,000 range - maybe. Again, I need twice as many transactions just to make the same kind of commissions as I used to. Those 40 transactions I USED to close? Now I need to close 70 or 80 just to replicate the same income.

All of which boils down to this hard, cold, immutable fact:

Just to replicate the same amount of money I USED to make,
I need to WRITE 150 deals  so I can CLOSE 75 deals.

I don't know about you - but me? To do the work involved in writing 150 deals so I can close 75 so I can replicate - not even exceed - but just stay even with what I USED to make...

I'll be honest - it's not happening. I don't have that much energy or enthusiasm!

Is it any wonder, then, that we're tightening our belts, working harder and making less?
Is it any wonder we're all feeling older, tired-er and like maybe we need to find another line of work?

But here's something else I've learned: Ain't nobody I know NOT working harder - not just in real estate, but in nearly every industry I can think of. EVERYONE is working harder. This is what the economists mean when they say, "Productivity is up."

Gee - thanks for the stunning insight.

Obviously, we need WAY more of EVERYTHING in our pipeline than we've ever needed before! More leads, more referrals, more transactions...

Yes, prospecting MUST take primacy!

If you, like me, have come to realize that we need all the leads we can get our hands on, then go to http://RealEstateMarketingResults.com right now and get a quick tip on how you can generate more leads today!

"To Your Success!
mary!
 

Ed Gillespie
WealthWise Mortgage Planning, a Division of American Pacific Mortgage Corporation NMLS #1850 - Folsom, CA

Mary, thanks for the reminder that it takes a lot of hard work to sustain a successful business. The days of quick and easy profits are behind us now and there's no shortcut (that I know of) to lasting success.

Mar 18, 2010 11:00 AM
Brad Yzermans
First Time Home Buyer & Down Payment Assistance Specialist in So Cal. - Temecula, CA
Temecula-Murrieta-Menifee FHA/VA Mortgage Lender

wow...I like your area.  75 deals x $400,000 avg. home price = $30 million.  X 3% = $900,000.  Ok, maybe 2.5% = $750,000.  Someone could even live nicely on one half to one third of that.  Or 40 deals at Avg $400,000 = $16 million x 2.5% = $400,000.

 

The agents closing 15-20 deals/year in my area at avg. price of $190,000 are not liking where they live right now, plus it takes 3-9 months to get an offer accepted.  I'd say avg. person submits 30-40 offers before one sticks.

 

You are dead on about prospecting being the most important. 

Mar 18, 2010 11:03 AM
Ted Tyndall
Davidson Realty Inc. - Saint Augustine, FL
I will help You find the Home YOU want to Buy

Mary, real tough numbers. We have some of ours fall apart but not near the number of what you are stating. It has been a time where my partner and I are finding different ways of getting sale. On our side our sales dollar volume per house has dropped which creates a need for more sales.

Stay positive and it will work out.

Mar 18, 2010 11:08 AM
Jeff Harris
Austin, TX
Selling Austin. Every Day

Yes it is tough.  Great video link you provided though.  Not only do more deals fall apart, but it takes a lot longer to get buyers and sellers to agree in the first place. 

Mar 18, 2010 11:16 AM
Cheryl Ritchie
RE/MAX Leading Edge www.GoldenResults.com - Huntingtown, MD
Southern Maryland 301-980-7566

Those are interesting stats. It is more and more and more hours every year to handle all the technology alone. But that is some fun stuff!

Mar 18, 2010 11:18 AM
Grant Howell
Alex Lowery Real Estate - Frisco, TX
Broker/Owner 214-234-6901

Ouch, the truth hurts!  Thanks for the call to action!!!

Mar 18, 2010 01:44 PM
Markita Woods NMLS#196099
Fairway Independent Mortgage Inc. - Woodbridge, VA
Queen of Mortgages - FHA, VA, Conventional, USDA

Hey thanks for the insight. The same is true on the lending side.... twice the work half the commission.

Mar 18, 2010 02:11 PM
Virginia Hepp - Mesquite NV REALTOR
Desert Gold Realty - Mesquite NV Homes For Sale - Mesquite, NV
Mesquite NV Homes and Neighborhoods - Search MLS

Times have changed.  Like you, I had a very low failed transaction rate.  Well, I blew that out of the water in the last 6 months.  My husband if finally catching on - he is waiting till it actually closes to spend my very hard earned money. :)

The other day he said, 'oh, it is a short sale, that means you won't get paid, right?'

Mar 18, 2010 02:13 PM
Lanre-"THE REAL ESTATE FARMER" Folayan
Samson Properties - Bowie, MD
I don't make promises.I deliver results.SOLD HOMES

I am definitely going to check out the link that you provided on this blog. Thank you soo much. Great post.

Mar 18, 2010 04:42 PM
Ken Asher
Cherry Creek Properties (719) 930-7817 - Colorado Springs, CO

Mary the fact is you have to prospect, prospect, prospect. Anyone that doesn't like to prospect they are in the wrong business. At Keller Williams we are taught our lead generation should be prospect based marketing enhanced. Thanks for the great post!

Mar 18, 2010 06:19 PM
Aaron Silverman
SuccessfulRental.com, Bluewater Property Management, LLC and Lowcountry Turnkey Properties, LLC - Charleston, SC
Improving Real Estate Experience through Education

Realtors are in sales.  All sales jobs have taken a hit over the last couple of years. Real Estate is a business.  Almost all businesses have taken a hit over the last few years.

You are right; prospecting is very important.

Mar 18, 2010 08:48 PM
Dennis Duvernay Broker/Owner
Hillview Realty - Northbridge, MA

Contacts, contacts, contacts....how you get them is work at it....how you convert them is working hard...

Mar 19, 2010 12:25 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Mary...good blog and it allows me to share.......I tend to work the quality aspect of the business rather than the quantity. A few well chosen put together deals (whether they came to you or you went to them), keeps momentum going. You have to be in business to do business. What accounts for a lot of my success is that I answer my phone 7 days a week from 7 to 9 p.m. My mentor, who went through the depression and two world wars, emerged as a successful businessman using this discipline. He was available when others were not. Simple as that.  Being available is becoming fashionable again. Anyone that cannot be reached right away risks losing business. This concept has always given me an edge. Thank you.

Mar 19, 2010 03:49 AM
Mary Nack
Jameson Sotheby's - Chicago, IL
Vice-President, Sales

Brad - #61: I don't even keep track of the offers I write anymore!

Virginia - #67: What would we do without those significant others keeping us real! ;-)

Richie - #72: Thanks for sharing those pearls of wisdom from your mentor. Funny how timeless the essentials are. It's sad what passes for customer service these days. (That's a subject for another blog!)

Mar 19, 2010 08:17 AM
Beverly of Bev & Bob Meaux
Keller Williams Suburban Realty - West Orange, NJ
Where Buying & Selling Works

Part of every single day has to be prospecting... and sitting on social media can't count for most of it.

Mar 19, 2010 12:19 PM
Daniel J. Hunter
REALTORĀ® - New Port Richey, FL

Let me try and help you feel better.  In one of my farm areas, prices went from ~$130,000 all the way down under $50,000 O_O

A condo community that was a gold mine ran up to $100,000 is down at $40,000 max appraisal

over 6,000 realtors left the business in Pasco & Pinellas Counties.

we have lost a Target Store, an Outback Steakhouse (that really hurt), a Carvel, a Kmart on its last leg, and we just got news that the commercial foreclosures are going to make the housing crisis look like small potatoes.

If you want bargains, there is  a fire sale going on in Florida.  I actually came across a house, under contract, that was listed at $12/sqft.  carnage abounds in the Tampa Bay area

and the icing on the Cake:  Meredith Whitney is predicting a double dip

Mar 20, 2010 03:47 AM
Jennifer Palmer
Integrity Mortgage Group - Escondido, CA

I know you've probably thought of this, but......

Is your mortgage broker researching the loan thoroughly, or is he/she hap-hazardly throwing the deal together and hoping it will stick.  If I tell my Realtor partners that the loan will go thru, 95% of them do. 

I just dont believe in wasting anyone's time, including my own.

Mar 22, 2010 05:32 AM
Sonja Adams
Keller Williams Realty - Purcellville, VA

Not only is lead generating important, but also knowing where your leads are coming from and expanding on those sources. 

Mar 23, 2010 05:31 AM
David Dee
RMX REALTY - Alhambra, CA
Real Estate - San Gabriel Valley (L.A.) & N. Orang

Mary, what I noticed is that lead generation is one thing but the important thing is to follow up. Not following up persistently on leads is like not having any leads to begin with. All the work goes down the drain.

Mar 27, 2010 06:03 PM
Wayne B. Pruner
Oregon First - Tigard, OR
Tigard Oregon Homes for Sale, Realtor, GRI

Prospecting has always been the key to this business. I certainly need to improve!

Apr 13, 2010 05:07 PM