What is the 'Service' in Your Full-Service Real Estate Career?

I am sitting here texting back and forth with the Realtor on the other side of my transaction. Home Inspection items? Contingencies? You would never guess...pricing for furniture that my sellers want to sell and his buyers want to buy.  For this moment in time, I have become a used furniture sales-rep!

Earlier today I was doing some on-line research for another client about painting ceramic tile.

Two days ago, I met a prospective Piano purchaser at one of my clients homes when they were unavailable to be there.

All of these activities are a day in the life of a Realtor, as far as I am concerned.  I regularly help my clients cover service appointments and find contractors. I help them with resources and  recommendations. I do what I need to do to make their transactions happen.

I am sure that there are those who don't see their job this way, but when I went into the business, I always planned to do just a 'little bit more' to make the process of buying and selling their home as stress-free as possible. I know that my clients appreciate it. When I am working with a client, they know that they can ask me to help out and that I will.

It isn't always easy to be this supportive, but I believe in the long run it makes my clients loyal and helps them to believe in the value of a Realtor and more importantly, the value of ME as a Realtor!  After all, no matter what I spend in marketing, it proves out year after year that I still get most of my client through referrals.  We all know that the best way to get referrals is to keep your clients happy. So all these little things I do to help out...turns out it is all marketing.

So I will see you later--after I help my client by meeting the HVAC company.