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Learning the Ropes Again...A Kane County Home Inspectors Quest for Marketing Genius Part III, Part 1

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Home Inspector with Greater Chicagoland Home Inspection

The "Deal Killer"  Part 1

I responded to a blog the other day that got me thinking.  I will paraphrase what it entailed.

... I think this will ruffle a few feathers, but it is something that needs to be said. Why do some home inspectors simply feel it is their job to rip houses to shreds and not work with buyers and sellers? Aren't there many ways to do it without killing the deal and making the buyer upset?

...Couldn't the inspector have said "This is an older home, and I expect that we will find many small items that will need addressed, but the house has been here for 50 years and I suspect it will be here for a long time longer.  Let's see if there are any major concerns that will need addressed." The buyer would buy the home, the inspector would get more referrals, and the 50 year old home would live the good life.

..Older homes are going to have things wrong, as are newer homes. It's all about what happens when items are found and how serious they are as the vast majority of items can be corrected easily.

I am speaking specifically for the way I do things, and this may not be indicative of how all inspectors do it.

I love all things old.  I love working on and maintaining vintage motorcycles.  Mostly what I love about them is the inherent simplicity of how things work.  I love exceptional pieces of historical engineering.

I love working on and inspecting historical homes.  They remind us of simpler times, less traffic, more free time, and less stress. I have lived in them, and restored them to historical period.  I have spent hours at architectural junkyards looking for period pieces, and when not available, hired artisans to recreate the piece.  The homes are part of the family; and I have wept after selling them.  Although I curse myself every time I buy one, I know the asbestos, plaster and lathe, cloth wiring, radiators and newspaper insulation are part of my blood.

Part 2, up next.

Comments(3)

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Leslie Ebersole
Swanepoel T3 Group - Saint Charles, IL
I help brokers build businesses they love.

Very nice. On a purely legal basis, in Illinois inspectors are supposed to write up major health and safety issues. "End of useful life"  or "requires normal maintenenace" is not a basis for write-up. Other states have other Ts and Cs. Let me knw if you need the text from the 5.0 contract to refer to. Keep that thinking cap on today, I'm with clients until mid afternoon.

Mar 22, 2010 01:21 AM
Don Spera
CR Property Group, LLC - East York, PA
Serving York and Adams County, PA

Home Inspectors are typically a jack of all trades master of none.  A lot of the issues that come across are the way the communication goes between the inspector and the purchaser.  If the Inspector has no personality what so ever and brings something to the buyers attention, he or she could convey something and blow it out of proportion.  They have to justify their position and protect their jobs.  They have very little liability involved.  Whenever I present a contract, I tell the buyer that a home inspection is more for informational purposes and not to be a deal killer.  Unless there are significant findings or safety issues, it is just to be something notable to look out for down the line.  Like you said, it is probably an older home and the buyer is already aware of this up front.  So if they bring it up as an issue, it is most likely going to become an issue. 

I believe buyers should have a whole house inspection unless they are in that field or related field themselves.  I am not writing to cut on the majority of the inspectors out there, just the ones that are not taught public relations.  Best wishes. 

This is my own personal opinion and not of anyone else associated with me.

Mar 22, 2010 01:27 AM
Rich Edgley
Greater Chicagoland Home Inspection - Saint Charles, IL

Leslie-


I focus on that in Part 3.  Your too fast for me.

 

Thinking cap is on.  I sent you some ideas last night.  Did you get them?

 

Don-

I pride myself on personality. I spent some years in PR and marketing and understand how important "bedside manner" is.  Thanks for the comment. 

Mar 22, 2010 01:35 AM