Short Sale Listing, Not Any More !!

So we take a short sale listing last year, do all the work to market it, find a buyer, get in contract and away we go. We upload the deal on the new equator system, our seller uploads all her information and now we wait. BPO is completed quickly, negotiator is assigned and we are feeling good that we are well on our way. Weekly calls and e-mails to check status but never great updates, just it is going through the process. Seller keeps getting calls about the past due loan, seller explains the home is in short sale and on equator, the answer from the lender always is, Oh yes I see that, I will note the file. Then after ALL the work, we get a call from a bank owned listing agent that the home was foreclosed on a few days ago and she has been assigned the file. Yes I was very mad at first but then I have to say I'm not surprised because of the bank that held the note, So sad for the seller and So sad that the bank just doesn't get it !! Good sellers trying to do the right thing and the bank just does NOT care. Well, we do care and we will move on and fight for another short sale approval, But I will be asking 3 times a week, not just one time like before- Have you postponed the sale date yet?? I know I asked you that last week but just not sure if you heard me !!!!!!