So, I'm a tad hot at the moment. I probably just got fired from VSS. A company I've worked with for years, and until today, have never had even the slightest hint of a problem.
A BPO for a HELOC was assigned to me in Akron, AKA, an URBAN area. This wasn't a particularly difficult neighborhood to comp, but the house was a tiny, little Ranch. Like less than 800 sq. ft. tiny. Neighborhood with homes built 1900-1930's, wha tkinds of homes do ya think are most prominent? That's right, 1200+ sq. ft. Colonials. Expanded the search to 2 miles *gasp* but still the same zip code as the subject. Got an OK value - it is Akron we're talking about here.
MY BPO WAS REJECTED!
They email, they call (I was napping) so they call again, to discuss, even though I commented my a** off on the form. They, the most irritating, ignorant QA people (4 of them) I've ever spoken with, tried to tell me if there are no comps within 1 mile, then it's a suburban location. Um, what???? It's Akron. Akron, Ohio. Population roughly 217,000. Their deffinition of Urban: Manhatten & Chicago. My definition of Urban: 50,000 or more people in a given area. I'm fairly freaking sure Akron's Urban.
They don't care. They still want me to change it a suburban area or find comps within 1 mile. I explain to them, many, many, many, times that of the 3 solds in the last 6 months, within that 1 mile radius, 2 were REOs and sold for less than $20,000. I'd be happy to use them as comps, but it would probably upset the bank, & the homeowner, as the value would significantly decline. They say not use use those two comps. Find new ones or change it to a Suburban location.
I was so irritated, I hung up on them before I could let loose with a tirade of unprofessionalism all over their heads. I don't control the market. But I do know it. And I find it just wrong that some moke in another state, would not only question my values, but also question my knowledge, and then ask me to make changes, which I find totally unethical, (I am NOT lying on a anything, let alone a BPO) to fit their unrealistic guidelines for this crappy NEO housing situation.
I most likely lost a client, but at least I'll be able to sleep at night.
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