Okay, so I know in this fast-paced world of Internet savvy Buyers; everything is GO, GO, GO! The question I have is this: at what point do we slow things down a bit and start to use common sense?
Fellow agents, the Internet is not a replacement for what we do as real estate professionals. It is simply a TOOL that more and more consumers are starting to take advantage of.
Case #1: An agent calls me and tells me he is parked in front of one of my short sale listings with his client and wants to show the property and asks if there are any offers on it. MY RESPONSE: Well, yeah there have been offers. In fact, the property was UNDER CONTRACT and had been UNDER CONTRACT since January 2010, as indicated on the MLS.
Case #2: An agent calls me and wants to show one of my listings, but wants to know the purchase price and whether appliances were included as well as wanting to know the answers to a couple of more questions. He informed me that "his client just called him about this property to set an appointment after checking out realtor.com." So, really I do get that we should make ourselves as available as possible on our client's behalf. What I don't get is not taking the time to research a listing before calling to ask questions which have already been answered. Realtor.com is a great TOOL, but there seems to be a LAG TIME between the information contained on the site. The MLS will have the most up to date information available. We all pay for it - so let's use it!
I honestly can't count the number of calls I have received over the years from agents requesting lockbox codes for properties where the listing states there is no lockbox. Or, agents requesting showings on 10 minutes notice, when the listing clearly states 8 hours notice. Or better yet, the agents that call with a dozen questions which they could easily answer for themselves by reading the listing!!! (Taking deep breath....LOL)
I could go on and on about stories just like these, but I think I have gotten my point across. Bottom line: We are supposed to be the real estate professionals. We cannot allow our common sense, good judgment, and/or relationships with our peers to be compromised. Period. End of Story.


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