Admin

AGENTS: PLEASE CHECK MLS PRIOR TO SCHEDULING SHOWINGS!!!

By
Real Estate Agent with Platinum Realty and Preservation

Okay, so I know in this fast-paced world of Internet savvy Buyers; everything is GO, GO, GO! The question I have is this: at what point do we slow things down a bit and start to use common sense?

Fellow agents, the Internet is not a replacement for what we do as real estate professionals. It is simply a TOOL that more and more consumers are starting to take advantage of.

Case #1: An agent calls me and tells me he is parked in front of one of my short sale listings with his client and wants to show the property and asks if there are any offers on it. MY RESPONSE: Well, yeah there have been offers. In fact, the property was UNDER CONTRACT and had been UNDER CONTRACT since January 2010, as indicated on the MLS.

Case #2: An agent calls me and wants to show one of my listings, but wants to know the purchase price and whether appliances were included as well as wanting to know the answers to a couple of more questions. He informed me that "his client just called him about this property to set an appointment after checking out realtor.com." So, really I do get that we should make ourselves as available as possible on our client's behalf. What I don't get is not taking the time to research a listing before calling to ask questions which have already been answered. Realtor.com is a great TOOL, but there seems to be a LAG TIME between the information contained on the site. The MLS will have the most up to date information available. We all pay for it - so let's use it!

I honestly can't count the number of calls I have received over the years from agents requesting lockbox codes for properties where the listing states there is no lockbox. Or, agents requesting showings on 10 minutes notice, when the listing clearly states 8 hours notice. Or better yet, the agents that call with a dozen questions which they could easily answer for themselves by reading the listing!!! (Taking deep breath....LOL)

I could go on and on about stories just like these, but I think I have gotten my point across. Bottom line: We are supposed to be the real estate professionals. We cannot allow our common sense, good judgment, and/or relationships with our peers to be compromised. Period. End of Story.

Posted by

 

 

 

 

Comments(8)

Show All Comments Sort:
Lynda Eisenmann
Preferred Home Brokers - Brea, CA
Broker Associate ,CRS,GRI,SRES, Brea,CA, Orange Co

Hi Danielle,

Isn't that the truth, it happnes to all of us.  Wouldn't it be wonderful if everyone would just R-E-A-D for a change?

Mar 30, 2010 05:27 PM
Geoff ONeill
John L. Scott Medford - Medford, OR

Don't forget the ones who didn't read in "Agent Remarks"  that there are tenants in the property and we need to respect their Rights.  Seems like they forget this at their own peril, and sometimes mine.

Mar 30, 2010 05:30 PM
Elite Home Sales Team
Elite Home Sales Team OC - Corona del Mar, CA
A Tenacious and Skilled Real Estate Team

We have all been in situations where we have a difficult client that wants to see a property that is not on the list and is down the street from one we have to show.  They insist and we call to get details.  That is the only way I might call and have something as above.  Other than that we are not able to think how I would not know what is in the MLS.

Mar 30, 2010 05:33 PM
Samantha Davault
Alexander Chandler Realty - Fort Worth, TX
Fort Worth, TX

It is true that many people don't pay attention.  I do know that there are times such as stated above in comment #3 when there may be a property that is not on the list and agent can't get on the mls right that moment and decides to pacify the client and go ahead and call the listing agent just to make sure.  Of course if they research the market well before taking the client out they should be prepared with a list of all properties for sale in the area with the status so that they can answer that question without bothering the listing agent. 

Mar 30, 2010 05:59 PM
Kevin Dunlap
Trident Investments Group - Las Vegas, NV

Okay Realtors,  There is this little device called an Air Mobile Card (some people can do it on their cell phone).  You are out in the field (with your computer obviously since you are a professional) and need to check on a listing.  Pull over your car.  Pull out the laptop.  Plug in your Air Mobile Card and presto you have internet.  Sign into the MLS and now you have all the info you need.  Worse case scenario, call your buddy in the office.  Calling the listing agent shows just how incompetent you are as a Realtor.

Mar 30, 2010 06:03 PM
Don Spera
CR Property Group, LLC - East York, PA
Serving York and Adams County, PA

I agree with the gentleman from Elite Home Sales Team.  If an agent is driving through the neighborhood and showing properties and was unaware of one that is on the market and the client may want to see the property at the drop of a hat, they are not going to know the status why they are out on the road.  I know some mls systems have the capabilities to check the mls from your smart phones, but not all.  So I have no objection whatsoever for another agent to call me if that is the case.  However, I do agree with you on those that do not take the time to research before they call me and they are by a computer most of the time.  That is pure laziness.  Nobody wants to have their time wasted by the above scenario's, but I will do everything I can to get the people in all of my listings in the most expeditious manner possible.  Even though it may say 8 hour notice, that does not always have to hold true because it may have been another showing scheduled within the same general time frame and it would be acceptable to the Seller.  One of those case by case basis's. Best wishes.

Mar 30, 2010 06:03 PM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Danielle:  This situation is definitely frustrating.  We've all been there and received this type of call.  I'm sure certain situations land outside the "common sense" category, but I'm sure there are special situations as well.  Not sure how to completely cure the problem ... but as you said ... deep breath ... and smile.  Only one thing worse ... getting NO calls at all!  Hang in there Danielle ...

Gene 

Mar 31, 2010 11:25 AM
Mike Carlier
Lakeville, MN
More opinions than you want to hear about.

Danielle, sometimes there's a reason for agents asking stupid questions, but most of the time it's because they're stupid agents, or agents doing stupid things for no reason.  I think that the proliferation of part time, extremely part time agents has contributed to the problem.  Somebody forgot to tell them that there's "homework" in this school.

Apr 02, 2010 02:26 AM