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Are you ALWAYS the listing expert???

By
Real Estate Agent with HomeSmart International

I recently took a listing for someone that I've known both professionally and personally.  They own a beautiful home and when it was built had all the bells and whistles included.

In marketing their home, I felt the best way was to build up the best feature of the home, the backyard.   It is magnificiant and we tried that for several weeks.  Sure, we had showings and even a couple of 2nd showings, but no offers. 

I have always been proud of my listening skills and even though I heard them when they told me about all the extras they had added to the house, I admit, I kinda poo-poo'd their input.  Thinking that all these little things that people can't actually see as obviously as granite counter tops wouldn't really make or break a deal.  Or would it? 

We are competing with a model match down the street.  Sure it has a pool, but our listing has a pool, spa, built-in BBQ and gas fire pit......why wouldn't that set our house apart and warrant more money?

When they told me again about this list of extras and I was talking to my husband about it, he said 'jeez, women look for closet space and a great kitchen, but men want a place they can call their own too'.  It dawned on me that these 'little' things are what men dream of........A custom garage set up with more than 5 power sources, custom cabinets and not just one custom workbench, but 2.......how about custom electrical for your holiday lights on the eves?  Or Hot and cold water on the built-in BBQ?  Or surround sound in the backyard!!!!  Wow!!! 

I just didn't have any room in the description to talk about a long list of extras.  So, I began to think about how I could market these extras.  I created that long list and put into a PDF file to download it to my MLS listing.  We hadn't had any showings in about a week, and already I've had 3 calls for showings since adding this yesterday. 

The moral of the story is that even with all our training, education and experience, homeowners know the things that they love about their home and can have just as much of an impact on the marketing of the home as us 'expert realtors'.

I love when I learn something new. 

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Joe Manausa - Tallahassee, FL
Joe Manausa Real Estate - Tallahassee, FL
Tallahassee Real Estate
Great post. We have to remember that we never know which feature will cause the sale (or the next showing).
Jul 28, 2007 04:30 AM
Sarah Wynn
HomeSmart International - Cave Creek, AZ
Thank you, Joe. 
Jul 28, 2007 04:34 AM
Jennifer Allan-Hagedorn
Sell with Soul - Pensacola Beach, FL
Author of Sell with Soul

TERRIFIC!!! Sometimes the right answer hits us in the head and seems so obvious. But yeah, our sellers have brains too... and we all forget that sometimes. Good catch!

Yay Sarah - SELL IT

Jul 30, 2007 01:41 AM
Sarah Wynn
HomeSmart International - Cave Creek, AZ

Jennifer,

This was truly an ah-hah moment for me..........

 

Jul 30, 2007 01:50 AM
Loreena and Michael Yeo
3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
Real Estate Agents
Sarah, I call myself a Lifestyle Marketing expert. I dont only list houses. The interview with my clients (about their home) is so important and how they view it. They know their house best so, obviously they are the ones that can best portray and paint the greatest picture of their home.

From that, I transform that into selling features of the home. It has never failed - even in a tough market.
Aug 01, 2007 01:33 AM
Sarah Wynn
HomeSmart International - Cave Creek, AZ

Loreena,

Very cool niche!  I'm listing a home tomorrow and your comments will help me as talk to the homeowner about their home. 

Thank you. 

Aug 01, 2007 01:38 AM
Loreena and Michael Yeo
3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
Real Estate Agents
Sarah, spend the time to talk to them and let them go on and on about their home. The more about their home you know, the better you become selling it...
Aug 01, 2007 01:50 AM
Sarah Wynn
HomeSmart International - Cave Creek, AZ

Loreena,

You're absolutely right........thank you for the tips!!!  If you think of anything else.......feel free to share  :) 

Aug 01, 2007 02:00 AM
Loreena and Michael Yeo
3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
Real Estate Agents

Have you read this: Aceing the Listing Presentation.

This is the way I do mine and I am working more in-depth and expanding it more today.....

You should also read Broker Bryant's blogs about the listing presentation. I gained alot of insights from him.

Count Your Chickens, Range Pricing, 45-day Listing , better yet, I did a search on his Listing Presentation keywords and this is what I found.....

Good luck girl. Ace it!

Aug 02, 2007 03:37 AM
Sarah Wynn
HomeSmart International - Cave Creek, AZ

Loreena,

I love your approach.  Thank you for this...I'm taking a listing today, but really pretty simple as most of my interaction will be with a very cooperative tenant. 

I'm working on refining and perfecting my listing presentation and I really appreciate your feedback.

Thank you so much!!!

Aug 02, 2007 03:43 AM
Beth An Schulz
MadisonRealEstateToday.com and Bunbury & Associates Realtors - Madison, WI

Ditto on the learning something new.  I've put your post in my bookmarked items!  What a great idea to think of the garage, the electrical and other "guy" things!  I, as a woman, only think of the girl stuff.  Not to be genderized, just honest.  Makes me want to retake a few photos of our current listings.  Thanks.

Also love the idea of a pdf with the list of features.  Who says that when they pull up the RECR that they won't want more "features" too!  Kudos to that idea!  Thanks again.

Aug 02, 2007 03:44 AM
Sarah Wynn
HomeSmart International - Cave Creek, AZ

Thank you Beth..........but the credit goes to my seller!!!!

 

Aug 02, 2007 03:54 AM
Loreena and Michael Yeo
3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
Real Estate Agents

I am just attacking this blog the past couple of days and I cant let it go. You can tell I am thinking about the same things too. The most important thing (I think) which is a major change in my "style" - if you want to call it that way, is to:

Approach the listing presentation AS IF YOU ALREADY HAVE THE LISTING. This is BrokerBryant's comment and I dont want to take credit for it.

I think it does so many positive things: First, it gives you the confidence to speak and speak like a local area expect. Second, people who would call us, must first know we have a plan and confidence to take care of their largest asset. A weak, shaky and still-asking-for the listing realtor doesnt quite cut it, IMHO.

I will try Not to bombard you too much on this blog.

Aug 02, 2007 04:23 AM
Jennifer Allan-Hagedorn
Sell with Soul - Pensacola Beach, FL
Author of Sell with Soul
Loreena - that is brilliant. I've been approaching other things in my life this way lately and oh yeah... it works. Which BB blog is this idea from?
Aug 02, 2007 04:32 AM
Sarah Wynn
HomeSmart International - Cave Creek, AZ

Loreena,

Feel free to bombard!!!!  I'm a sponge and appreciate your expertise and feedback. 

Thank you

Aug 02, 2007 04:32 AM
Susie Roscoe
Signature Realty Associates - Brandon, FL
Real Estate Specialist | Brandon, FL
GREAT points - funny how we learn something new everyday!!!
Aug 02, 2007 01:38 PM
Loreena and Michael Yeo
3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
Real Estate Agents
JA: I am not sure which of BB blog that the idea came from. I am a diligent reader and an ardent fan of BB. I read the comments made too. For some reason, I think that's where I got it.... from the comments, not the blog. But I could be wrong. Too much great info from BB to tell exactly where it came from.
Aug 03, 2007 03:02 AM