Have you upgraded to Microsoft Outlook 2007

Although not hard to adjust to, Microsoft Outlook 2007 takes a little while to get use to. Here is a video that could be of help to you: Microsoft Outlook 2003 to 2007

I have a video on my website that provides you details on how to create mailing labels in Microsoft Outlook 2007. Take a look. It's about 10 minutes in length and it demonstrates the processes for you.