Mountain House has a very unique water system. Recently the Board of Directors decided to issue refunds to thos who had their water disconnected of if you paid a late fee in the PAST 3 years.
WHY _- well evidently the charges were not legal.
Example 1 - Termination of water notices that were issued prior to October 2009, did not include the total amount owed by the customer, as required by law. Due to this deficiency, the MHCSD will begin refunding customers who paid restoration of water charges for water terminations that occurred from October 2006 through October 2009.
Exampe 2 - Mountain House charged late fees starting on DAY 1 of being late, instead of 30 days as required by law.
Mountain House will offer a CREDIT if you are a current client, or a refund if you no longer live in Mountain House.
I'm wondering how they plan to notify non-residence? Articles like this?
You can access more information and the necessary forms by clicking on Mountain House Water Refund.
What you should do to get a refund on a penalty fee:
You will need to fill out a claim form Call the MHCSD office if you need assistance or have any questions at
209‐831‐2300 or go to the MHCSD website at www.ci.mountainhouse.ca.us
Comments(0)