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It's been a great year riding the curve!

By
Home Stager with Ultimate Staging & Décor, LLC

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It’s been well over a year now since I’ve posted, and it’s been a busy year at that. All my energy has gone to building the business, and serving my clients. The lessons I’ve learned in this new frontier of Home Staging have been many.  Everything from the best granola bars to survive on, to cleaning products that are new, but not improved, to the best deals in furniture in town!  The best experience for me has been working with the most wonderful clients!  No nightmare stories to share!

 

Here are some worthwhile tips I would like to share with my fellow stagers!  Hopefully, there will be something for everyone to gain from my learning curve!

 

Negotiate “Parade of Homes” deals with local furniture stores.  That way, the furniture you chose with always complement the home.  As most stagers in the area have found, furniture rentals in Western Michigan is really limited!

 

Negotiate special pricing with trades people in the area.  Repeat business for painters, handymen, window washing, and home cleaners benefit everyone!  Your clients get the work they need done quickly and affordably.  And you can rest assured of the quality or the work from who ever you send to the home to do the work.  And lastly, quality workers love to keep their calendars full!  They are happy to extend a break in price to stay busy!

 

For Labor & Delivery, hire your own muscle!  My biggest time saver for vacant homes!  It would take so much out of me and my co-stagers to load and unload the truck, there wasn’t much energy left for the best part…staging!  Hiring my own crew has allowed me to get this piece done quickly, efficiently, affordably, and my energy intact!  Check with local colleges or job boards.

 

Lastly, leave a customer satisfaction form with a self addressed envelope to give your client the last word on the home staging experience for them.  This allows you to continue to tweak your business as needed, and it’s been a pleasant surprise for me that not only do my clients take the time to fill them out and return them, more often than not, I receive a letter of recommendation with it, that I may not have received had I not left the form behind.  This has been very rewarding for me.

 

I love helping people to market their home, and being a part of making their dreams come true!  It has been a most rewarding experience, and I’m looking forward to helping more clients make their move!  With all my negotiations in place, it’s a smooth ride!

 

 

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Comments(10)

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Li Read
Sea to Sky Premier Properties (Salt Spring) - Salt Spring Island, BC
Caring expertise...knowledge for you!

That customer satisfaction form is a key item for all of us, whether realtors or stagers or....    In this consumer centric model of business, that is the surround sound for all of us, now, it's essential to remember to ask for the evaluation of our service.    Consumers listen to each other, not to us!

Apr 18, 2010 04:05 AM
John Pusa
Glendale, CA

Kim - Thanks for sharing a very good blog.

John

Apr 18, 2010 04:16 AM
Michelle Minch
Moving Mountains Design Home Staging, Pasadena, CA - Los Angeles, CA
Home Staging Los Angeles and Orange County, CA

I like the idea of leaving a customer satisfaction form. That's also a great way to get testimonials. I agree about hiring "muscle". Staging is very physical work. Having help with the heavy stuff makes the whole process much more enjoyable.

Apr 18, 2010 05:45 AM
Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
Room Solutions Staging, Portland OR - Portland, OR
"Staging Consultations that Sell Portland Homes"

Kim ~ I can't imagine loading and unloading a truck full of furniture, putting it into place, and then having the energy to do all the staging!  Your advice is spot on.  (I'm curious, what are the best granola bars?)

Apr 18, 2010 06:01 AM
Patsy Overton
Patsy Overton Interiors, Atlanta, Georgia - Duluth, GA

Sounds like you've had a great year.  Congrats!  I also like the idea of a customer satisfaction card left behind.  Great tip.

Apr 18, 2010 11:07 AM
Karen Otto
Home Star Staging - Plano, TX
Plano Home Staging, Dallas Home Staging, www.homes

Welcome back Kim and congrats on your successes! I was just thinking I need to follow up with some sort of form, and you've inspired me to do it, not only for my clients but my students in my classes.

Apr 18, 2010 01:24 PM
Cathy Lee
CL Design Services Home Staging - Danville, CA
ASP, IAHSP, RESA Danville, CA

Great post-thanks for sharing! Welcome back! Nice to hear you've had such a great year!!

Apr 18, 2010 03:12 PM
Lin Wetzel
Outstanding Staging - Stroudsburg, PA
People Prefer OUTSTANDING Properties! tm

Hello Kim, your comments are right on. Especially about hiring - not providing - the muscle!

I have one question... when you say "Negotiate 'Parade of Homes' deals with local furniture stores" what are the terms of the deals and how do you go about that? I do have some rental companies that serve my area but their inventory is somewhat limited. I would like to access better furniture that fits the style of the properties. Thanks in advance for any help!

~ Lin

Apr 18, 2010 11:23 PM
Kim Nicholas
Ultimate Staging & Décor, LLC - Grand Rapids, MI

Thanks for all of your great comments!  Yeah, the Balance Bars are great, and I like South Beach bars.  The more protein the better!  Those high in sugar (Quaker Chewy, or Kudos) really let me down!  Literally!  I should add packing cheese sticks, yogurt, and fruit kept me running all day! Even when moving furniture!  And Barb, great suggestion.  Thankfully it's been rare, but when I lose a quote, I often wonder why exactly.  

Lin - I don't know if you have parade of homes in your area, but here the builders display some of their new built homes, that have been furnished by designers, who obtain furniture from the local furniture stores for usually 10% of the retail value of the furniture chosen, plus delivery costs.  There is no min. month charges (like 3 months), and much more affordable than Cort funiture.  Each place is different.  One place I deal with only charges 5% of the retail value for the second month.  My homes on average sell in 8 weeks, so a 3 month min. is wasteful to my clients. (And unaffordable)  Around here, these stores have been slow to extend these designer deals to stagers.  But some very slow sales months have changed their tune.  They are now happy to have the exposure!  Don't be afraid to re-approach them with this need a few months down the road if they are not open to it yet.  The more they hear about us, the more open they are!

Apr 19, 2010 04:07 AM
Lin Wetzel
Outstanding Staging - Stroudsburg, PA
People Prefer OUTSTANDING Properties! tm

Thank you, Kim! This sounds like a great idea, I hope I can connect with a furniture dealer or two who are willing to think outside the box.

~ Lin

Apr 19, 2010 10:56 PM