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Sign And Initial Here. "Your Job Isn't Even That Hard To Do Is It?"

By
Real Estate Broker/Owner with KGC Properties LLC, Tucson Property Management & Real Estate

A few weeks after consistently looking at many Tucson homes, my Buyer was finally ready to make an offer. 

Of course we had to go back to the home he LOVED for a second look.  After a few minutes he said, "Ok - write it up."  When I was done, we sat down and reviewed all the documents . After explaining each, I would say, "You'll need to sign here and initial here."  After a few pages, he looked at me and said,

"How easy - you make all this commission and your job isn't even that hard to do."

Throughout the coming weeks - there were many things that came up leaving the Buyer frustrated, angry, elated, confused - you name it - we experienced it.  I became his sounding board, the go-to person and the one who the Buyer insisted "fix everything and make it all better but don't let it cost me more money"!

Here we are, closing delayed and it's Friday.  More phone calls, tense moments, etc.  Buyer calls frantically with a louder voice than normal, "Can't you fix this - do something!" 

So I "do something".  After a few hours of calls, I get a little more info - enough to calm the Buyer.  Before ending the call, he thanked me and said,

"I wouldn't want your job - it is hard work and then to deal with people that get mad and take everything out on you - and still expect you to do everything we want ."

Smiling to myself, I say, "That's not the hard part - the hard part is when those people don't recognize it."

(Photo from Microsoft Free Clipart)

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Buying or selling Tucson real estate, Mt Lemmon, Tucson bank-owned homes, Tucson rental homes, or Tucson lease option homes? Visit www.KGCPropertiesLLC.com .

                                                 

 

This blog is written with my opinions and my opinions are  presented with accuracy but not guarantees. Please talk to a professional before making any real estate, financial or agency decisions.    Gabrielle Kamahele Rhind - 2014. If you want to reprint parts of this - just email me for my permission: KGCProperties@gmail.com .

 

Comments(12)

John Combs
Alan Deblat Real Estate Corp. - Oceanside, NY

I think what most buyers and sellers do not recognize is that finding "the house" is only half of the job. Sounds like in this case they did realize at the end.

Apr 18, 2010 11:50 PM
Ellie Shorb
Compass Real Estate - Chevy Chase, MD
Realtor DC, MD & VA Luxury Home Expert

Gabrielle- I am getting a thicker skin now after several years in the business, but must admit that I am one of those people for whom an occasional "atta girl!" goes a long way. It makes a difference in my day if those I deal with are courteous and say a simple "thank you" - when they don't, I try to remind myself that they are going through a stressful time and that it is my job (appreciated or not) to do everything I can to make the transition to a new home (or out of an old one) as smooth as possible. That said, thank goodness for good days.

Apr 18, 2010 11:52 PM
Deborah Byron Leffler BzyBee Real Estate Lady!
Keller Williams Realty Boise - Nampa, ID

Oh so famaillar!!   LOL   I am glad he realized all that you did...to often i don't think that the client realizes all that we do....we make it look easy...when it is challenging.   It is good that he "saw" all that you did...he will give you many referrals!!!  

Congrats!

Apr 18, 2010 11:54 PM
Cindy Jones
Integrity Real Estate Group - Woodbridge, VA
Pentagon, Fort Belvoir & Quantico Real Estate News

The perception of a Realtors® worth does change from the beginning to the end of a transaction.  Glad your client recognized that and give you kudos for your job.

Apr 18, 2010 11:56 PM
Richard Iarossi
Coldwell Banker Residential Brokerage - Crofton, MD
Crofton MD Real Estate, Annapolis MD Real Estate

Gab,

Confession time...before I became a Realtor, I thought it was a pretty easy job too. Now that I've walked a bazillion miles in an agent's shoes I know differently.

Rich

Apr 18, 2010 11:56 PM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

Good Morning Gabs,
Four Magic Words (OK - write it up)!
Oh the trials and tribulations of our profession, Don't we all deserve an easy transaction at least once a year.
Your Point is well taken, Nobody thinks we work for our commission until something goes wrong!

Apr 19, 2010 12:03 AM
Kathy Toth
Ann Arbor Market Center Keller Williams - Ann Arbor, MI
Ann Arbor Real Estate Experts - Kathy Toth Team

Gab,

Brilliant! The precepttion is every thing and this post is perfect - love the outcome.  We work so hard, nice to be appreciated. Cheers.

Apr 19, 2010 12:09 AM
Sam White
College Station, TX
Integrated Marketing - Bryan College Station,

It's tough when clients don't recognize the skill it takes to keep all of the balls in the air until closing is complete, but it's the job we chose.

Have a great Monday!

Apr 19, 2010 12:57 AM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Good Morning, Gabrielle.....there are agents who make the job look easy because they resolve potential issues before they happen.....no one realizes how complex the process really is because of the vast variety of individuals who have their fingers in the mix.

Apr 19, 2010 01:53 AM
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

 

Gabrielle, l know what you mean. Working with someone to help them purchase a property is not what most folks envision...

 

Apr 19, 2010 08:47 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Gabrielle, so true.  And after going to bat, doing negotiations, saving them a lot of money and aggravation, then they ask if you can lower the commission.  Interesting world we live in.

Apr 19, 2010 11:39 PM
Russell Lewis
Realty Austin, Austin Texas Real Estate - Austin, TX
Broker,CLHMS,GRI

Wow...at least your buyer FINALLY recognized at least some of the many things a Realtors has to do on any given day to get the job done! This is a very good post!

Apr 20, 2010 12:59 AM