What to do when the Seller is their own worst enemy?

Ever begin to have problems with a client from the moment the ink dries on the listing agreement?  Ever have strange questions that make you wonder if your client is paranoid?  Ever wonder what you did to deserve this!

Problem clients can be a handful and even though we try and educate them to the home sale process and guide them along, some are just not going to want to be helped and I always wonder why!

I have a client like this right now.  She has to sell her home and yet fights every showing that something is not going to be done correctly or ask questions like what are they going to do in the house?

All 950 square feet of your house?  Not much.

Lyn, do you know who this person actually is?  I know with certainty that the person going to your house will be a Realtor© that we've verified with their agent I.D. and they will only get into that house if they have a Sentricard which will also verify their identity.  

Can you say 'Paranoid Personality Disorder'?

The seller thinks that I should be there for every showing and it's just not going to happen.  I won't be babysitting valuables in a sprawling mansion mind you, it will only be because she's paranoid and must keep some type of control over this situation.  She has to remove the dog for the showings and seems to understand that some people are totally afraid of dogs and feel very uncomfortable when they are around.

But the level of the sellers aggression (not the dogs mind you) is getting to be hard to take. It is making my secretaries uncomfortable and she has called my Broker recently saying that I am in default of the listing agreement!

I'm not sure why she would think that everyone trying to help her out of her situation is trying to harm her.  It's a sad thing and I truly feel sorry for her.  I feel compassion and confusion with someone that doesn't know they are harming themselves.

I also know that I've been given a job to do and I can't do it without interference and aggression.  I've given her until the end of the month when the tax credit ends and her home will officially be off the market.  I can only wish her well.