Agents are repeatedly contacted by companies trying to sell you something. You know....the 9 a.m. call, or the call that always comes when you are trying to make showing appointments or negotiate 2 contracts. You are caught off guard, only half listening, then suddenly you have agreed to pay $40 a month for this service, or $500 a year for that. They make the sell, you hang up, then days or sometimes weeks later the gravity of what you agreed to sets in. Then your assistant is on the phone trying to cancel the service only to find out that you agreed to a year long contract.
Learn from others' mistakes...don't do this! Here are some tips on how to handle these situations:
- Never talk and agree to something when you are hurried. Explain to the salesperson that you are in the process of doing something else, and pull up your calendar and schedule a time for them to call you when you are available.
- Have them email or fax over to you the details of what you are agreeing to including the price and terms such as contract period. If they are not willing to do this, please take time to think about if this is the type of company you feel comfortable dealing with.
- Ask around in your office to see if anyone else has used the service/company and see if they felt it was a good investment.
- Google the company to make sure there are no problems existing that could effect your level of service.
- When in doubt take time to think it over and go over your budget to figure out if it is a good use of money.
These may sound simple, but these tips could save you a lot of trouble in the long run. Remember the voice on the other line is just trying to do their job, and could be offering you something dynamic that will take your business to the next level. Just be sure you know what you are saying yes to.
Comments(1)