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Technology Nightmare!

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Real Estate Agent with REMAX Distinctive Real Estate, Inc. VA 0225060562

By Irene Morales Ward

While I don't profess to be a "Bill Gates" or "Jeff Turner" :-) , I do think I have a good handle on the basic technology many of us in this profession use on a daily basis.  The PDA, e-Key, Smartphone (not so Smart), Blackberry, Bluetooth, Laptop, Desktop, Digital Camera, fax machine, laser printer, to name a few, are not an intimidation for me.  They are my friends....when they work!

However, on the occassions where one might go a bit crazy and decide to act up like an ill-behaved child, I'm left scrambling to find a solution.  Why does it always seem to be when I'm getting ready to go to an appointment or like in this case, when I'm packing for my vacation? 

I found myself 3 days away from a relaxing summer vacation.  Two settlements successfully behind me, one the next day and one right after vacation.  Who could complain?  I had checks coming in!  But on this particular morning, while finalizing all my plans and organizing all my files, I was distracted by a sound...water...but where?  Was someone upstairs taking a shower?  Nahhhh, it's just the plumbing.  Someone just must have flushed the toilet.....Dang, that's loud.  Never noticed that before....Back to my email and...WHAT IN THE.....

AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!!!  WATER IS SPEWING INTO MY OFFICE THROUGH MY RECESSED LIGHTS!!!!  WHAT THE &*#$????????????

I didn't realize I could fly but apparently (and my children are witnesses to this) my feet never really touched the ground as I bounded up the stairs!  The toilet was overflowing!  As a mother of 5, I try to refrain from using foul language but this was a definite exception.  The image of their faces burns into my memory as the expletives came pouring out - although I honestly have no recollection of what words were pouring out of my mouth!  Successfully turning the water off upstairs, I immediately ran back downstairs to find my oldest holding a trash can filling quickly with water over my couch. 

Boy this could have been horrible if it had spilled over my.........NOOOOOOOOOOOOOOOOOOOOOOOOOOOO!!!!  NOT MY LAPTOP!!!!!!!!!!!!!!!!!!!!!!!

It was all over after that....laptop, digital camera, PDA, fax, printer, phone, cell phone - you name it, it got soaked!!  I didn't even have time to think but the laptop ended up covered with a towel in a futile attempt to stop the water from seeping into it.  It was hopeless.

After all was said and done, my hard-drive was dead, my PDA was dead and I had essentially lost most of my work.  No, this idiot did NOT use a back-up on a regular basis and my attempts to do so 3 years ago seem a bit inadequate in retrospect.

So, the moral to this story...well, I don't have one other than to recommend you position your home office as far away from the family toilet as possible!

The vacation was GREAT and I only checked my email 2 times....on my daughter's computer!  Life goes on....laugh and deal with it!

Irene Morales Ward, Northern Virginia Real Estate

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  Irene Morales Ward

Realtor, e-Pro

703-732-8364 Cell

IreneWardRemax@gmail.com

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 RE/MAX Distinctive

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McLean, VA 22101

LEGAL DISCLAIMERS: Any communication provided to you regarding specific mortgage products is for informational purposes only and should not be relied upon by you.  Neither REMAX Distinctive Real Estate, Inc. nor Irene Morales Ward, Realtor® are mortgage lenders and so you should contact the entity providing the specific mortgage product(s) directly to learn more about its mortgage products and your eligibility for such products.

 

 

Comments(12)

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Liz and Tim Frangioso
Keller Williams Realty - Chicopee, MA
I had a hot water heater break on me last week.  I thought I had a bad week but your story make me grateful.  I need to go backup my computer now.
Aug 01, 2007 03:20 PM
Joe Long
Waterstone Mortgage - Madison, WI
Purchase Perfect
When I was in College somone spilled water (or beer) into my laptop.  It would have been fine if they would have told me because I could have dried it before I turned it on.  Unfortunately I was not informed and when I turned it on the power supply got fried!  I feel your very expensive pain!
Aug 01, 2007 03:24 PM
Irene Morales Ward
REMAX Distinctive Real Estate, Inc. - Stafford, VA
Realtor - e-Pro - Northern Virginia Real Estate

Tim - Smart move backing up your computer!  Never again....

Joe - I actually had taken mine apart and even took my HD out and blow dried the interior...it was too late!

Aug 01, 2007 03:34 PM
Irene Morales Ward
REMAX Distinctive Real Estate, Inc. - Stafford, VA
Realtor - e-Pro - Northern Virginia Real Estate
Debi...at least those damages would have been covered under our insurance.  Did you know Allstate doesn't cover "backed up plumbing"?  ARGHHHH
Aug 01, 2007 03:53 PM
Marchel Peterson
Results Realty - Spring, TX
Spring TX Real Estate E-Pro
Irene:  What a bummer, especially right before you left on vacation.  It is good you can laugh about it.  I have had hard drive crashes and that was bad enough but to lose all that stuff at once, yuck.  We have actually become very good at backing up our files because of all the stuff we have lost in the past.
Aug 01, 2007 04:07 PM
Thesa Chambers
West + Main - Bend, OR
Principal Broker - Licensed in Oregon
I feel your pain - you might check in with Jeff about making your shows on the side bar smaller - I have seen it done but not sure what to change in the coding.... nice job and welcome to the RAIN - I hope you stay dry.
Aug 01, 2007 05:34 PM
Carolyn Nelson
Realty One Carolina, LLC - Burlington, NC
Your Triangle to Triad Real Estate Expert!
I own a Maxtor External hard drive that syncs with my computer. If I make one simple change to the file such as adding a space or period, the HD syncs. With each computer crash or perhaps a similar problem to what you have experienced, it helps and you information is kept up-to-date as long as the HD is turned on. I paid $99 for the HD. It's worth it. If you don't want to be bothered with an external drive and the computer comes with a DVD RW, backup your files daily.
Aug 02, 2007 01:24 AM
Irene Morales Ward
REMAX Distinctive Real Estate, Inc. - Stafford, VA
Realtor - e-Pro - Northern Virginia Real Estate

Marchel - hard lessons for us to learn but it should keep us safe from making those dumb mistakes in the future.

Thesa - I'm waiting  response from Real Estate Shows technical support and a post to the group.  Hopefully someone will explain it to me.  I tried inserting smaller dimensions for the height and width but it crops the pictures and not the entire show.  I'm sure it's an easy fix...just not sure how it's done.

Carolyn - I purchased an external hard drive to sync with any computer I have plus I bought a Dell Latitude D830 which is supposed to backup everything as often as I want.  Haven't figured out how to do that yet but it's on my to-do list.  Anyone out there have a clue?  It keeps telling me Last Backup Failed but I don't know why.

Aug 02, 2007 01:31 AM
Monika Murray
Re/Max Garden City Realty Inc., Brokerage - Burlington, ON
Burlington/Flamborough Real Estate
So sorry about your nightmare Irene!!  My home office is three bedrooms down from the bathroom, so I think I'm ok.  Thanks for sharing your story with us!!  I used to be bad for back ups until one computer crashed on me.  Now I do it regularly.
Aug 02, 2007 01:46 PM
Candy Henthorne
Results Realty - Spring, TX
Spring Texas Real Estate
In Texas our insurance has a limit for water damage of any kind.  I believe it is $5000 and if you deductable is $2000, well, it is hardly worth the claim.  You have a great attitude though.  I would have freaked.
Aug 03, 2007 06:28 PM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA
Irene thanks for sharing that story!  I thought things like that could only happen to me!  I thougth the events you shared were just another day in the exciting life of REALTORS!  LOL!  Stuff happens, your kids are more important than the tech tools.
Aug 05, 2007 01:31 AM
Tracy Santrock
Santrock Realty Group Inc. , - Cary, NC
Raleigh - Cary Broker
That was an expensive toilet leak!!  Good luck on replacing all of your techy tools!
Aug 21, 2007 11:59 PM