REO Transaction Management Software – Part II

REO Transaction Management Software – Feature Tips – Part II

If you are looking for REO Online Transaction Management software for your business, there are many features that you would want to consider before purchasing. Because you want the software to make your job easier not harder! You want it to be able to streamline processes rather than bog them down.

Here are five more features that you should consider when purchasing an REO Transaction Management Software.

1. Security- Does this software utilize Secure Socket Layer (SSL) technology?  It protects your information using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered Users in your organization.  Does the software utilize the most advanced technology available to keep your sensitive data secure? How often do they back up their data?  And is the backup available to you at your request?
2. Remote Access –Are you able to access your software remotely? Since agents are so mobile it is important to choose a program that fits the way you run your business. You should be able to access your account from anywhere.  Also you should be able to access it with any mobile device that you have such as a Blackberry, or cell phone.
3. Flexibility – How open is the company to suggestions from you to help your reo transactions run more smoothly?  Let’s say you need a feature such as email reminders to be sent before the due date on a task.  I once asked a company if they had this feature.  They did not.  I asked would they be willing to put this feature in their system.  Surprisingly they were not and could not see the value that we would receive from it. For REO Agents and transaction coordinators it is important, because then we would not have to log into the system daily to get our reminders.
4. Transition- If you are not using an REO software program, can your data be easily exported to their system? How long will this process take? Will the company do it for you or will you need to do it yourself? Some companies are willing to do this step for you to make your job easier.  Also if you are using a REO software program and you want to switch, can your information be easily transferred to the new system?
5. Cost – Some companies have a flat fee for one year for an unlimited number of transactions. Some companies have a set up fee and then a fee for a certain number of transactions. Then you have to pay if you go over that number. Some companies offer a free trial – which is important to take advantage of.  You can test it to see if all of the features that are important to you work smoothly. But you can compare costs to see if it will fit your budget. But also you can compare costs with features to see what company offers the best value.
   1. Guarantee – Along with the cost it is important to ask what is their satisfaction/guarantee policy. Once you sign the contract, are you locked in? Or can you stop services if you do not receive the services that were promised?

Whatever software you choose, just be sure to consider these features before you buy.

To your Business Success!