Asking Help on Behalf of a Fellow Realtor, a Sad State of Affairs

A dear friend of mine and a Realtor® in my office Diana Mourssali, was recently told that her breast cancer has metastasized again to her liver and is now throughout her body.  She has already had a radical mastectomy and has also had 40% of her liver removed. 

Diana's oncologist has said that her only hope is a procedure of transcatheter occlusion and radiopharmaceutical therapy (radioactive beads place directly into her liver). Diana’s insurance company has denied the treatment stating that it is experimental and investigational. This treatment is approved for liver cancer.

According to Diana's insurance company, she has breast cancer in the liver since it started in her breast. This procedure is not an approved treatment for breast cancer and has refused to pay for this procedure. Obviously this is just semantics, cancer is cancer.

Diana's oncologist is appealing the insurance denial and is asking that she produce letters from everyone she knows to support her effort to live. 

Would you please write a letter to the insurance company on Diana's behalf, requesting that her insurance company reconsider their decision to withhold this treatment?  All letters should be sent directly to Diana at the address below.  She will present all of the letters to her doctor with his appeal request.

I plead with each one of you to please write this letter, forward this blog, pray for Diana and reblog this blog post.

Diana's email address is:

Diana's mailing address is:
Diana Mourssali
Ken Meade Realty
19509 North Sunrise Blvd Suite 8
Surprise, AZ 85374

Her insurance company is:
Mercy Healthcare Group
Grievance Department
4350 E. Cotton Center Boulevard, Building D.
Phoenix AZ 85040

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Re-Blogged 6 times:

Re-Blogged By Re-Blogged At
  1. Loreena and Michael Yeo 06/08/2010 12:38 AM
  2. Dick and Dixie Sells 06/08/2010 12:44 AM
  3. Barbara Todaro 06/08/2010 01:10 AM
  4. Deanne Olivas 06/08/2010 03:43 AM
  5. John Savignano 06/08/2010 05:01 AM
  6. Gloria Todor 06/09/2010 03:35 AM
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Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

This is, indeed a travesty.  And what was this about being against universal health careaga.  Maybe Diana could contact her senator about this.  Any chance you could provide Diana's email? You will get far more response that way.

Jun 07, 2010 03:40 PM #1
Sun City Grand Homes Surprise AZ Real Estate Leolinda Bowers Designated Broker Leolinda Realty
Leolinda Realty - Surprise, AZ
Sun City Grand in Surprise Arizona

Our writing campaign is being organized to include our senators and congress persons.

Jun 07, 2010 03:45 PM #2
Robert Vegas Bob Swetz
Realty ONE Group - Las Vegas, NV
Las Vegas Henderson Homes for Sale

This is very sad Leolinda and another reason I believe Insurance companies to be part of "Organized Crime"

VB ;-(

Jun 07, 2010 03:56 PM #3
Sun City Grand Homes Surprise AZ Real Estate Leolinda Bowers Designated Broker Leolinda Realty
Leolinda Realty - Surprise, AZ
Sun City Grand in Surprise Arizona

Bob, you hear about situations such as this frequently but never realize the full extent until it happens to one you love.

Jun 07, 2010 04:12 PM #4

It's so amazing................... with so much technology, brilliant minds, and innovation, yet we still can only find health for the wealthy.................... My heart goes out to Diana, and I hope she can make a big stink about this and draw attention to this bereaucratic bull.   Has she got the media involved, at all?    I would!    Call Rick DeBruhl, they love stuff like this................. in the meantime, eat VEGETABLES and get as much holistic treatments as possible!!!!   DON'T GIVE UP!!!!



Jun 07, 2010 04:13 PM #5
Loreena and Michael Yeo
3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
Real Estate Agents

Thanks for sharing this story. I don't believe what she has to put up with!

Jun 08, 2010 12:35 AM #6
Russell Lewis
Realty Austin, Austin Texas Real Estate - Austin, TX

Leolinda, this is awful and I am so sorry for you friend being caught up in this insurance nightmare. No wonder insurance companies spent so much money fighting health care reform!

Jun 08, 2010 01:44 AM #7
Deanne Olivas
Keller Williams Realty East Valley - Tempe, AZ
Your Home Matters

Leolinda, Thanks for sharing. I will be praying for Diana and will send a letter. She has a good friend in you.

Jun 08, 2010 03:40 AM #8
Sun City Grand Homes Surprise AZ Real Estate Leolinda Bowers Designated Broker Leolinda Realty
Leolinda Realty - Surprise, AZ
Sun City Grand in Surprise Arizona

Connie, that's exactly what Diana needs to hear.

Loreena, it's been an incredible chain of events. 

Russell, hopefully it will improve and not worsen. 

Deanne, thank you for your prayers.

Jun 08, 2010 07:29 PM #9
Gloria Todor
Century 21 Absolute Realty - Springfield, PA
& Doug Durren (484) 431-3686 in SE PA

Leolinda, So many people suffer under our current barbaric health system.  I lost a brother to melanoma over a year ago, he was at the max of his insurance coverage.  If he had lived longer he surely would have died from lack of coverage.
Sending on a letter and reblogged.


Jun 09, 2010 02:34 AM #10
David Krushinsky
Dk Home Loans, LLC - Peoria, AZ
AZ MB-0949619 MLO NMLS #202115


Thank you so much for supporting my mother-in-law, Diana.  My wife and I truly can not express how much your help means to our family.


Jun 09, 2010 03:39 AM #11
Virginia Juarez
Top Flite Financial Inc. - Brandon, MS

Leolinda-  My heart goes out to Diana and her family.   Thanks for sharing her story.  I will write a letter on her behalf.


Jun 09, 2010 04:02 AM #12
Debra Jennings-Pro-formance Realty Concepts

Thank you for putting this together for Diana! I meet Diana in Real Estate School and we became friends.

Diana is one of the most loving, sweet wonderful ladies I have ever met. My prayers go out to her and her family!

I will be sending a letter to help too!

Debbie Jennings


Jun 09, 2010 06:00 PM #13
Sun City Grand Homes Surprise AZ Real Estate Leolinda Bowers Designated Broker Leolinda Realty
Leolinda Realty - Surprise, AZ
Sun City Grand in Surprise Arizona

Gloria and Doug, it's just not right to be sick and fight to feel better.

David, you are really lucking to have Diana in your life.  I will do do anything I can for her.

Virginia, Thsnk you.  Your letter will be appreciated.

Debra, Diana does have a contagious loving aura about her.

Jun 10, 2010 04:00 AM #14
Teresa Chrispell

This just breaks my heart.  I only met you once but the look I saw in your eyes reminded me so much of the look from my mom.  That look of being scared and a look of hope and determination to make it though this.  This is wrong of an insurance company cancer is cancer whether it came from breast cancer or not, treatment should be what is best for that location.  Experimental? how will we ever know if we don't try.  Keep the faith and be strong


Jun 11, 2010 06:16 AM #15
John March
Charisma Media Group, LLC - Bluffton, SC
"Engage, connect, prosper" (Matt 6:33)

I have a suggestion:

Mercy group is an affililate Schaller Anderson which became part of the Aetna Medicaid family of companies in July, 2007)

Writing to the grievance department of Mercy won't get anyone very far.

Better to send letters should go to the top executives--

The initial letter might just come from the powers at AR who in effect have a "lobby" of 170000 

Realtors--why not ask them if they'd be interested in getting on board with this...?


The details in your post should be a part of that letter. You may wish to pursue that...then, the next step would be to orchestrate letter-sending and / or  emailing 1000's of letters from AR members to the same executives... this could be done in a matter of a couple of days.

This is the link to the smiling faces of executives


Schaller Anderson, Incorporated


4645 E. Cotton Center Blvd.
Building 1 
Phoenix, AZ 85040
Phone: (602) 659-1100
Toll-Free: (866) 781-6398 

Getting the email addresses shouldn't be too hard to do--just call the switchboard.


This is some of their corporate BS: "At Schaller Anderson, we don't just talk about excellence and innovation. We put those values into practice every day, with every resource we have."


The local newspapers should also be made aware of this situation. 






Local TV, Too:





Dodie Osteen,(mother of Joel) diagnosed with a terminal illness with no chance--barring a miracle healing, got one--she prayed these --Healing Scriptures: 


she was completely can google the story. 



Jun 27, 2010 10:23 PM #16
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