Builder Warranty - Part 2

Real Estate Agent with Keller Williams Arizona Realty

One of the repairs on the list mentioned in the previous Blog is "East Side Porch Light not working".  The builder's response was "must be a light bulb".  Since there are two lights (East and West) on the same circuit, we switched the bulbs.  Result - East Side Porch Light not working.

Reported this to the builder.  Response - you need to try 2 new light bulbs!  OK - I'm not a licensed electrician, but I do have common sense.  If this is the best the builder warranty rep can come up with either they are being less than truthful and they know it - or they really believe their suggested "solution" is a reasonable step to take!

I think they are in the wrong profession!

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Suzanne Marriott
Associate Broker, REALTOR
Keller Williams Arizona Realty
Pete Willner
Broker Direct Real Estate - Murrieta, CA
I hate to laugh but that story made me crack up. The sad part is they were probably serious.

Pete Willner
Who Will? Pete Will!

Broker Direct Real Estate
Murrieta, CA.
Oct 26, 2006 03:13 PM
Steve Dalton
219-465-8352 - Valparaiso, IN
Northwest Indiana Home Builder
I will agree that directing the customer to do any "experimenting" is a bit unprofessional.  The builder should have referred the customer to a policy that all bulbs are tested 48 hours before closings since most will need to be changed anyway.
Jan 09, 2007 02:31 PM
Suzanne Marriott
Keller Williams Arizona Realty - Anthem, AZ
Associate Broker, CLHMS, e-PRO
Steve - I agree - except in this case it is a circuit issue!
Jan 10, 2007 02:05 AM