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Raising the Bar...

By
Home Inspector with Complete Home Inspections, Inc. TN Lic#050

Raising the Bar...
     Long before State licensing took effect, better home inspectors joined professional organizations such as ASHI and NAHI in order to differentiate themselves as being a "cut above" the average, run-of-the-mill brick kicker. As we all know, the Standards of Practice for any industry, sets the bar at the lowest possible level, so the service provider can cover their assets.
     Like any real estate related industry, the home inspection industry has it minimalists.  Constantly flying below the radar screen, the minimalist strives not shake the tree too hard for fear of ticking off the referral partner - their source of revenue.
     In my 8+ years in this business, I have found that the best real estate professionals do not like surprises. Period. They want someone to lay the cards out on the table in a calm professional manner. Report the facts. Leave out the personal opinions. Do your job. Let the agent do theirs. 

    It is up to the individual to raise the bar and exceed "the Standards". Only by raising the bar, can we excel and be exemplary in our given professions and be known as true professionals. 

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© 2010 michael thornton | complete home inspections, inc./complete video promotions | brentwood, tn | 615.661.0297 | www.completehomeinspectionsonline.com
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Complete Home Inspections, Brentwood TN 615.661.0297
 

Comments(22)

Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

We rely on thorough, honest inspections. The best inspectors tell it like it is, letting one know which items are serious or potentially so, which are minor and simply expected due to the age of the house. I'm sure I'd like your inspections, Michael.

Jun 18, 2010 06:23 PM
Franklin & Brentwood, TN Homes Mike Nastri
Keller Williams Realty - Franklin, TN
It matters to us as much as it matters to you.

Well said Michael, my clients and I appreciate no surprises and a thorough and complete inspection.

Jun 18, 2010 06:30 PM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Michael....there are home inspectors who focus on making the agent happy and treading lightly on issues.....that's not what my team and I are looking for....we want to know everything that anyone needs to know about a home....it's the home inspector who keeps the agent out of court.

Jun 18, 2010 11:05 PM
James Quarello
JRV Home Inspection Services, LLC - Wallingford, CT
Connecticut Home Inspector

I think Barbara hit the nail on the head. The best protection for everyone involved in the transaction (buyer, agent and inspector) is a good thorough home inspector.

Jun 19, 2010 12:50 AM
Bill Saunders, Realtor®
Meyers Realty - Hot Springs, AR
www.BillSellsHotSprings.com

Michael,

You have to tell it like it is in this business to build the public confidence we have lost. Too much strutting around... but now I have to go out and buy a rubber ball...LOL!!

Jun 19, 2010 01:20 AM
Caren Wallace
Premier Property Group LLC - Tualatin, OR
Portland Caren Real Estate

Michael, well said and I offer up a resounding AMEN! We need inspectors as much as they need us! Why not pick one that does the job in a professional manner!

Jun 19, 2010 01:22 AM
Richard Iarossi
Coldwell Banker Residential Brokerage - Crofton, MD
Crofton MD Real Estate, Annapolis MD Real Estate

Mike,

The "bedside manner" in which the inspector report his/her findings is critical.

Rich

Jun 19, 2010 01:28 AM
Kristin Johnston - REALTOR®
RE/MAX Platinum - Waukesha, WI
Giving Back With Each Home Sold!

Well said Michael......you are on top in your area I am sure and I would choose you there for sure!

Jun 19, 2010 02:24 AM
Jackie Connelly-Fornuff
Douglas Elliman Real Estate in Babylon NY - Babylon, NY
"Moving at The Speed of YOU!"

A great home inspector is always needed no matter what side of the transaction you are on.

Jun 19, 2010 03:08 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Michael,

I do rely on the facts from my inspectors. There are so many issues that are not deal breakers..but it is important to get the facts. We try and do the negotiations up front on the house. There are no repair allowances in Texas. The buyer does the inspections and it's renegotiation time. The expectation is only on big items such as things not working!! A resale is not a new house so forget the striker plate re-adjusted etc. New code items probably not! AC not working..fix it or replace it!

Jun 19, 2010 03:28 AM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

Michael we all support professionalism and I always have looked for the ASHI label..

Jun 19, 2010 05:20 AM
Don Rogers
Keller Williams Realty Chesterfield - O'Fallon, MO
Realtor, Broker, CDPE, GRI, OnullFallon MO & St Charles County MO homes

Michael,

I talked with Brian Copeland on Monday and he gave you glowing reviews.  Our buyers need the assurance that their building inspector is well qualified.

Jun 19, 2010 06:04 AM
Robert L. Brown
www.mrbrownsellsgr.com - Grand Rapids, MI
Grand Rapids Real Estate Bellabay Realty, West Mic

If EVERYONE did their job correctly some would not have to be reminded of it. Good post.

Jun 19, 2010 08:03 AM
Steven L. Smith
King of the House Home Inspection, Inc. - Bellingham, WA
Bellingham WA Home Inspector

Michael,

I believe in professionalism of demeanor and reporting. Sometimes though, opinions are largely what we are left with when things are complex.

Jun 19, 2010 11:34 AM
Damon Gettier
Damon Gettier & Associates, REALTORS- Roanoke Va Short Sale Expert - Roanoke, VA
Broker/Owner ABRM, GRI, CDPE

It would be nice if Agents would raise the bar by requiring more out of their home inspectors.

Jun 19, 2010 11:44 AM
Carl Winters
Canyon Lake, TX

It is better to know up front then after the fact. Report what you see; let the buyer, seller and realtor work it out.

Jun 19, 2010 01:14 PM
Diane Osowiecki
Diane O and Friends - Benchmark Realty - Franklin, TN
Greater Nashville Real Estate

Michael,

I do want my inspectors to find whatever is wrong with the house, but not scare the buyers with the news.  I also do not want the inspector to be casully discussing the findings with the seller and who chould do the repair work.  This is even before my buyers have seen the report.  There is a local inspector who provides a "list of service providers" along with his/her report.  This is not only unethical but illegal here in TN. 

Jun 19, 2010 01:41 PM
June Piper-Brandon
Coldwell Banker Realty - Columbia, MD
Creating Generational Wealth Through Homeownership

Michael,  it always pays to be thorough.  I don't like surprises.  I had a surprise today at a home inspection and the buyer is looking for another home.  Thankful that we have a wonderful and very professional home inspector that saved my buyer a lot of money and heart ache.

Jun 19, 2010 04:31 PM
Carra Riley & Declan Kenyon
Brokers Guild Cherry Creek Ltd - Westminster, CO
Helping people Transition at all ages!

Michael.....Your message about individual responsibility for maintaining and raising our level of professionalism is spot on.  Crawlling under the bar of expection, or staying under the radar is exactlly what leads to poor reputations in our industry.

cosmic cow

Jun 20, 2010 04:50 AM
Dan Quinn
The Eric Steart Group of Long & Foster Real Estate - Silver Spring, MD
Dan Quinn

Nothing I hate more than a brick kicker.  I don't want an inspector to puff through an inspection - just give the buyer the facts and let the buyer decide what needs to be done.

Sep 12, 2010 07:40 AM