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Treat My Yard Sign Like Your Own

By
Managing Real Estate Broker with Howard Hanna Rand Realty License # 49FA1074963

The majority of my listings are expired property previously listed by other brokers. On occasion, they have not collected their lockbox or sign when it is time for my own, and while I can't typically remove their lockbox, I can put their sign on the side of the garage or in an innocuous place. There have been rare times when I have delivered the sign back to their office, but I seldom do that. I haven't found it to be helpful in my market. 

I would NEVER take another broker's sign and leave it face down, put it in a hard to reach place, or take it back to my office. Who wants to put a sign in their car with ground crud, sluff through woods in dress clothes to get their sign, or, worst of all, have to go to a competitor's office to ask for their own property back? Not me. And even if I listed your old listing, I wouldn't do that to you.

This past winter I listed a home for a client who appeared to be a reasonable sort of lady. When the weather became severe, she took it off the market temporarily (We call that TOM around here, or temporarily off market) and then disappeared. I finally reached her daughter in late March, and the property was reactivated in late April. When it expired in late May, she elected to not extend me, which was fine- anyone who complains that their agent is a bum because he didn't sell a house in 4 weeks is welcome to move on. Nobody wins 100% of the time.  

J Philip Real Estate. The last word in awesome yard signage

When I went to pick up my sign and lockbox, both were gone. When I called my ex-client, she tersely informed me that since since I didn't pick up my things right away, she had her new agent "take them away." She also said the other agent couldn't reach me, which I know is false because my sign has my office number and my web page address. I informed her of this rather obvious fact. 

I got a call from the other agent who was on the smarmy side. If I wanted my sign and lockbox I could pick them up at her office. Bear in mind that this agent took my sign from a rather large wooded property with a 2-car detached garage and probably a dozen harmless places to place my sign if she cared to walk 30 feet. So now I have to make a second trip and deal with who knows who at the front desk to get my own stuff back. That is actually one of the reasons I don't deliver an old agent's sign back to them- even if I don't try to appear that way, it is perceived as rubbing it in.  Not a very classy way of taking the baton.

This is not the most earth shattering thing, but it is a waste of time. I am forced to devote an extra trip to getting my own sign back- not much of a professional courtesy, and wasting another professional's time has no place these days. 

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Comments(101)

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Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Signs can be costly.  I appreciate agents who do their best to minimize the loss to their fellow professionals.  Kudos to you for your efforts to raise the bar and standards of our engagement with fellow agents.

Jun 20, 2010 06:29 AM
Scott Baker
www.eHomeReports.com Coldwell Banker Realty - Liberty Township, OH
Realtor Homes for Sale Cincinnati/Dayton Ohio
I can't imagine I would pack up someone elses sign and lockbox unless they hadnt responded to many repeated requests. Once it became obvious they were not going to come pick up, I would tell my seller to do what they wanted with them.
Jun 20, 2010 06:40 AM
Scott Baker
www.eHomeReports.com Coldwell Banker Realty - Liberty Township, OH
Realtor Homes for Sale Cincinnati/Dayton Ohio
I can't imagine I would pack up someone elses sign and lockbox unless they hadnt responded to many repeated requests. Once it became obvious they were not going to come pick up, I would tell my seller to do what they wanted with them.
Jun 20, 2010 06:40 AM
Ross Quintana
Real E Smarter - Spokane, WA
Real E Smarter Real Estate Coach - 509-362-1966

Yeah the thing I don't like is that they seem to scratch up the sign in the way they handle it. I have expensive signs and if a seller is moving them they should be careful or another agent. I don't think they should ttake your sign, that is between you and the seller.

Jun 20, 2010 06:55 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

We will see more and more of this unpleasant nature and attitude.  As we feel helpless, and not in control, those that are most affected are going to lash out in weird ways.  It's minor, but we'll see more and more of people behaving badly. 

Jun 20, 2010 08:27 AM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Home again, home again...

LOL!  ;-)

Jun 20, 2010 08:51 AM
Desert 360 Virtual Tour Real Estate Photography
Desert 360 Phoenix Virtual Tours LLC - Mesa, AZ
3D Phoenix Real Estate Photography

Funny.. I'm usually the guy that puts the old agents sign on the side of the house..as I 'm shooting a new tour for the new listing agent. Sadly, I've seen a graveyard of up to three signs on a side of a house...  greg

                         

Jun 20, 2010 09:00 AM
J. Philip Faranda
Howard Hanna Rand Realty - Yorktown Heights, NY
Associate Broker / Office Manager

Carla. You sound like a therapist. 

Desert- I've been in garages of listings that have old signs with no area codes and numbers like WI-1- 2500. Talk about probably not coming back for their sign.

I thought you'd like that Alan.  

Jun 20, 2010 09:20 AM
Laurie C. Bailey-Gates
Robert Paul Properties - Barnstable, MA
ABR, SFR

Wow, I guess you dodged a bullet with that Seller - Good thing you only had to deal with her for 4 weeks. 

Jun 20, 2010 10:02 AM
Damon Gettier
Damon Gettier & Associates, REALTORS- Roanoke Va Short Sale Expert - Roanoke, VA
Broker/Owner ABRM, GRI, CDPE

I think some agents just don't know or don't want to get along.

Jun 20, 2010 10:44 AM
Catherine Ulrey
Keller Williams Capital City - Salem, OR
Equestrian and Acreage Property Specialist

I agree with most of the comments, some agents just don't "get it".  We can't all be good!

Jun 20, 2010 12:20 PM
Debbie DiFonzo
Debbie DiFonzo - United Country VIP Realty, SW Missouri - Lebanon, MO
Lebanon MO and Buffalo Missouri Real Estate

I'm thinking we could write a novel about signs! I have also retrieved a half dozen signs from garage sales - I have also had agents put large signs over my sign.

Jun 20, 2010 01:47 PM
Patricia Aulson
BERKSHIRE HATHAWAY HOME SERVICES Verani Realty NH Real Estate - Exeter, NH
Realtor - Portsmouth NH Homes-Hampton NH Homes

It's all about how you live your life, doing the right thing is the way I live mine.  Sad to say many don't live by the "Golden Rule....do unto others........as they do unto you!!"

Patricia/Seacoast NH

Jun 20, 2010 02:22 PM
Miriam Bernstei
Rochester, NY

Phil, yes I said that a previous agent should remove their signs and lockboxes immediately or they should call and let the agent know when they will be able to do it.  This may not be about the agent at all - but the seller who doesn't want the signs from an agent they have just fired on their property.

Jun 20, 2010 03:26 PM
Karen Feltman
Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
Relocation Specialist in Cedar Rapids, Iowa

I guess my question is, how long did you leave your things there after the listing expired?  You need to pick your things up immediately after it is no longer on the market.  No one should need to call you to remind you of that.  Depending on how long your things were left there, the new listing agent and the seller, needed to move forward.  I guess it all depends on where your office is located in comparison to the other agent's office.  It does seem like you thought too much about it and need to let it go.  As soon as I know that a seller is not extending their listing with me, I make arrangements directly with the seller to determine where I should leave the key and a convenient time to pick up all of my marketing pieces.  That is MY responsibility and the professional way of handling the "passing of the baton".  Best of luck to you!

Karen

Jun 20, 2010 03:41 PM
Lisa Hill
Florida Property Experts - Daytona Beach, FL
Daytona Beach Real Estate

I found your post on Lenn Harley's re-blog of it. So I'll share with you, what I said in my comment over there ;-)

This is the kind of crap that tempts me to violate our Code of Ethics... by informing the public of exactly WHOM this unprofessional agent is! But I know we can't. *sigh*  And it's for good reason... those unprofessional agents would certainly start spreading vicious lies about the more professional ones if they were given any wiggle room! But there is absolutely no excuse for this type of behavior!

On the bright side, it sounds like that seller and agent deserve each other!

Jun 20, 2010 04:17 PM
Loreena and Michael Yeo
3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
Real Estate Agents

I'm sorry you had to go through this. But some people don't have class. We deal with all sorts of personalities, right?

Jun 21, 2010 12:34 AM
J. Philip Faranda
Howard Hanna Rand Realty - Yorktown Heights, NY
Associate Broker / Office Manager

Loreena, boy howdy, don't we though? 

Lisa, I'm over it. 

Karen, that seems kind of punitive to me. Even if I were wrong, two wrongs don't make a right. Like I said, I am on the other side of this 99% of the time and recognize that prior agents may not be able to just drop everything and get over there. In some cases the seller isn't clear about extending. Putting an old sign in a shed or behind a garage is a professional courtesy. Calling the prior agent if you do differently is also a professional courtesy. If the prior agent is "wrong" in your mind, that doesn't give you a get out of jail card, and the seller needs to be informed of this. All I am saying is that not calling me to tell me she moved my sign and lying to the seller that she couldn't reach me was wrong. 

Miriam I hope you are doing well in New Orleans. I lived there in 1993 and loved it. 

Jun 21, 2010 12:59 AM
COMPASS PALM SPRINGS | Stewart Penn
COMPASS - Palm Springs, CA
COMPASS Palm Springs - Broker Associate

It never ceases to amaze me how some agents have no professional courtesy whatsoever.

Jun 21, 2010 12:37 PM
Miriam Bernstei
Rochester, NY

Phil I am doing great down here, same thing applies.  Leaving signs on the property of someone who fired you during showings with a new agent and buyers coming through is not the right thing.  Real Estate and common courtesy is the same here as it is there.

Jun 26, 2010 05:13 AM