Hire This Realtor

Real Estate Agent with Better Homes and Gardens Real Estate Capital Area Pennsylvania

David J. Winter / www.HomeSold123.com

106 West Granada Ave

Hershey, Pa 17033



Cell: 717-507-4150




•l         Dedicated to customer service with more than 10 years of experience: Consistently achieved record-high customer satisfaction rankings and made improvements to the bottom line.

•l         Respected by Co-Workers and Competitors and a Leader in customer satisfaction: Instills in the work environment a shared, enthusiastic commitment to customer service and is key driver of company goal attainment. I Lead by example and ensured the execution of all safety, security, quality and general operations policies.



Areas of Expertise


•l         Customer Service Management

•l         Complaint Handling & Resolution

•l         Operations Management

•l         Customer Satisfaction Enhancement


•l         Sales & Margin Improvement

•l         Teambuilding & Training

•l         Cost-Reduction Strategies

•l          Fulfillment



Professional Experience


Remax Realty Select

11/2005 to Present



I Foster an environment in which clients enjoy high levels of service. I am motivated to ensure friendly and efficient transactions.


 Selected Achievements:

•l         Acknowledged by the Greater Harrisburg Association of Realtors Top 15% 2005-2009.

•l         Member and Class Graduate Top Gun / #1 In Graduating Class of  "Sweat Hogs" ( highly renowned real estate course).

•l         Transformed my current operation that was posting 40,000.00 net to a 50% gain in profits within one year. Met or exceeded all sales targets despite increased competition.

•l         Introduced to training programs that enhanced performance and helped build and motivate.



Jack Gaughen ERA

01/2002 to 11/2005



 I advanced to a point that I found myself in a glass ceiling situation. I found an opportunity in transferring my license to Remax. At Remax I found responsible positions which culminated in a self management role with a primary focus in full-service sales. I was also able to maintain high standards and comply with regulatory guidelines.




GNC Vitamins

03/2000 to 04/2004

Store Mgr


I advanced through increasingly responsible positions to a management role with a supervisory role in full-service sales.  I Directed 15 employees and managed sales, inventory, merchandising and cost controls while maintaining high standards in safety and complied with regulatory guidelines.


Selected Achievements:

•l         Transformed operation that was posting monthly losses to achieving a top 3 rank in the area. All 4 years I was there, the store met or exceeded all sales targets despite increased competition presented by the opening of 4 new local competitors.

•l         Introduced training programs that enhanced employee performance and helped build a motivated workforce.




Education and Training



9/81 to 5/89

Concentration in business studies


Training: Completed numerous courses and seminars in customer service, sales strategies, inventory control, loss prevention, time management, leadership, and performance assessment.




"When the customer comes first, the customer will last" - Robert Half


Always Exceeding Customers Expectations

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