Making a great first impression begins well before the appointment. Sometimes it's in the "smile" in your tone, the follow-up note card to confirm, or a really slick pre-presentation. I sooo much enjoy all the new skills I've learned on Active Rain. I'm particularly pleased to hear about all the great "freebies" out there. My virtual assistant has put me onto Brainshark. It's a FREE power point presentation and slide show. I'm sending this ahead of myself in some cases. Last week, I used it during my presentation. This week, I'll put it on my website for others to view as well.
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