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Real Estate Agents and Their Clients Reside in Different Worlds

By
Real Estate Agent with Elizabeth Anne Weintraub, Broker DRE #00697006

trash film orgy zombie walkI truly believe that consumers live in one world and their real estate agents reside in another. We see things from totally different perspectives. As a Sacramento short sale agent, I don't expect sellers or buyers to walk in my shoes, but I do try to walk in theirs. For example, for years I have subscribed to newly matched listings from MLS for the neighborhoods in Sacramento where I live and work. I keep tabs on homes in Land Park, Midtown Sacramento and East Sacramento.

I simply signed myself up for listings a while back. That's because I want to see things from a seller's and buyer's perspective. Of course, I can go into MLS and check my "hotsheet," which spits out activity over the past 15 days in 95811, 95814, 95816, 95818 and 95819. However, when I'm looking at those listings, I'm also reading the confidential agent remarks, clicking on the APN number for property history and mortgage data, plus I know who those listings agents are. That information can color my point of view.

But when I look at the emails the public receives from me, I'm examining the marketing efforts from a different angle. It paints an alternate picture. So, it's that picture I'm after when I list a home for sale in Sacramento. Especially a short sale. Because short sales are twice as difficult -- maybe three times as difficult -- to sell over a regular home in which a seller has equity.

The strategy involves more than pricing. While home pricing is important, price is also not the only motivating factor. Sometimes, I might suggest a price that is below market value to induce multiple offers, which invariably will raise the price. Other times, it might be better to come on the market a bit overpriced to allow for lowball offers and buyer credits. Because I list short sales all over Sacramento, I realize that each neighborhood and locality is different, and I try to make allowances for that.

There is no cookie cutter approach to the short sale business, nor to real estate, for that matter. Everybody is different; each situation is unique. Nobody will ever figure out my strategy because half the time I don't even know what it is myself until I am confronted with it. So, I found it amusing when an agent called yesterday to say he knew exactly what I was doing. Oh, yeah? Well, maybe I'm digging through my closet to see if I have anything suitable to wear to the Zombie Walk for the Trash Film Orgy festival tonight. The thing is you just don't know.

Photo: Big Stock Photo

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Elizabeth Weintraub is co-partner of Weintraub & Wallace Team of Top Producing Realtors, an author, home buying expert at The Balance, a Land Park resident, and a veteran real estate agent who specializes in older, classic homes in Land Park, Curtis Park, Midtown, Carmichael and East Sacramento, as well as tract homes in Elk Grove, Natomas, Roseville and Lincoln. Call Elizabeth Weintraub at 916.233.6759. Put our combined 80 years of real estate experience to work for you. Broker-Associate at RE/MAX Gold. DRE License # 00697006.

Photo: Unless otherwise noted in this blog, the photo is copyrighted by Big Stock Photo and used with permission.The views expressed herein are Weintraub's personal views and do not reflect the views of RE/MAX Gold. Disclaimer: If this post contains a listing, information is deemed reliable as of the date it was written. After that date, the listing may be sold, listed by another brokerage, canceled, pending or taken temporarily off the market, and the price could change without notice; it could blow up, explode or vanish. To find out the present status of any listing, please go to elizabethweintraub.com.

Comments(13)

Charlie Ragonesi
AllMountainRealty.com - Big Canoe, GA
Homes - Big Canoe, Jasper, North Georgia Pros

I do not know how we ended up with the image we have. How can we live in 2 opposite worlds? It does disturb me as prior to this I had some pretty good prestigious jobs. Thanks for the post . signed frustrated

Jul 10, 2010 03:52 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

"There is no cookie cutter approach to the short sale business, nor to real estate, for that matter. Everybody is different; each situation is unique"----isn't that the truth??

Jul 10, 2010 03:53 AM
Patsy Overton
Patsy Overton Interiors, Atlanta, Georgia - Duluth, GA

As a home stager, this is a very interesting read.  I'm intrigued by what you said about the various strategies involved.  I'm assuming that the buyers think you will price everything low for a quick sale and to put money in your pocket, correct?  I'm suggesting this for a feature.  Also, love the photo!

Jul 10, 2010 04:02 AM
Amy Salisbury
Leading Edge Properties - Charles Town, WV
West Virginia Realtor/Jefferson/Berkeley

Sometimes I feel like a zombie trying to do this business--one foot in front of the other, moving forward!

Jul 10, 2010 04:11 AM
Cynthia Larsen
Cotati, CA
Independent Broker In Sonoma County, CA

Elizabeth - that's a good idea to set yourself up as a client. What clients don't see is usually the most important information.

Jul 10, 2010 04:41 AM
Cara Marcelle Mancuso
Golden Girls with SW Desert Homes - Tucson, AZ
Call a Marana neighbor, I'm THERE!

Perspective is EVERYTHING.  Sometimes the comments on a blog post can vividly remind me of that too. Well written post.  It just makes you think...

Jul 10, 2010 04:53 AM
Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Our jobs continue to be interesting & increasingly complex.  One has to humbly acknowledge that even the best efforts yield uneven results at times & much of success today depends on hard work and most importantly the grace of God.  Hoping you have a wonderful weekend!

Jul 10, 2010 04:55 AM
Sandy Nelson
Riley Jackson Real Estate Inc. - Olympia, WA
your Olympia area Realtor

It' funny, but it's so true, that we as agents tend to be tained by the agent only information, such as who the listing agent is, how long the home has been on the market, etc.

Jul 10, 2010 04:58 AM
Kari Battaglia
Veterans Realty Inc - Venice, FL
Who You Work With Matters!

I am always trying to put myself in my customers shoes.  I think it only makes us better agents. It is so true that each situation is different and just as difficult for the customer to understand.

Jul 10, 2010 09:45 AM
Mike Saunders
Retired - Athens, GA

Elizabeth - I like how you got three points across in this post. I had not thought about purposely setting myself up as a client, although i do get copies of everything that goes out to those clients I have set up. Zombie Walk, now that perked my interest. Reminds me of when The Rocky Horror Picture Show played every Saturday night, at midnight I believe, in Berkeley.

Jul 10, 2010 09:49 AM
Lizette Fitzpatrick
Lizette Realty - Richmond KY - Lexington, KY
Lizette Realty, Lexington KY MLS - Kentucky Homes

Isn't it amazing how much work we put into marketing a listing? I know what I do is not the norm here.

Jul 10, 2010 03:05 PM
Lori Churchill Cofer
Beasley Realty - Pullman, WA
Realtor - 509-330-0086 - Pullman, WA

Elizabeth,

And thank goodness there isn't a formula or cookie cutter approach...that would make life so boring...

Jul 11, 2010 03:08 AM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

Elizabeth - I love the picture that illustrates your blog!  I think that "agent world" vs. "client world" proves there really are alternative realities:-)

Jul 11, 2010 03:04 PM