Lockbox Issues!!!

In our market we have two electronic type of boxes--Sentrilock and Supra.  Our area is served by three realtor associations and one of them is Supra, the other two, representing the majority are Sentrilock.  I remember one day seeing a listing that said it had Sentrilock, which I have access to.  Go there and it was actually a Supra.  A simple mistake when inputting the listing I'm sure, but made me feel like a fool.  Had to reschedule the showing for when the Listing Agent was.  Then again, maybe she did it on purposed because she did try to steal my buyer.

Hi Kevin~  I have had this happen many times.  Things like this are all the more reasons for listing agents to answer their phones, or return calls quickly or else they should NOT take listings!

I tried to show a listing that had a Supra lockbox but no key inside.  I called and left a message with the listing agent.  She never called back.

Yes Kevin.....all the time.  In our market, many of the REO agents do not even put the lockbox on the home, a service does it for them.  And half the time when you arrive to show the property, it is the very same scenario.  Cannot access lockbox, and agent cannot take your call.  Frustrating

We don't have electronic lock boxes in our area yet but our MLS is considering making them mandatory. But yes, after 8 years in the business I've had locks that wouldn't open even after verifying the combo with the listing agent. Locks that opened but no key found, key in lockbox wrong key. Lockbox missing from location entirely and much more.

This is an Agent not caring. I go to the lake on weekends but my laptop and phone are always with me.

Oh boy, do I?  For some reason locks are disappearing,  agents are posting warnings if keys are not returned there will be no negotiations until the thief, my word, put the keys back.  Locks have the wrong codes, some properties don't have electronic locks (in my area SUPRA), call the office for the code.  I did yesterday only to received a voice mail informing me the office is opened Monday-Friday.  Oh really!

About 2 months ago the client and I when to see a home only to discover the lock box opened but it was the wrong key to the property.  Got an apology later, but it was too late by then we had moved on.