Real Estate Agents Are Not Just Door Openers - What A Buyer's Agent Really Does

Real Estate Agent with Howard Hanna Real Estate Services

Real Estate Agents Are Not Just Door Openers- What A Buyer's Agent Really Does


real estate agents wear many hats 

There are a lot of home buyers out there that think real estate agents merely drive people around, unlock doors and let people inside homes.  Some even view us as glorified taxi drivers.  However, the truth is that during the course of a transaction, we end up "wearing many hats" as the process is quite complicated.  With that in mind, we are writing today to educate home buyers of the many benefits of using a buyer's agent.

Here is just a small list of things a buyer's agent does for their clients:

1.   Educate a buyer regarding the home buying process, including explaining fair housing laws and agency relationships.

2.   Preview homes in advance and also find "off market" opportunities including"pocket listings" - saving valuable time.

3.   Discuss advantages and disadvantages of different types of housing and specific features of homes that may affect resale.

4.   Assist with financing.

5.   Provide information on schools, neighborhoods and places of interest.

6.   Help with market stats.

7.   Negotiate offers on buyer's behalf to get them the best price and terms.

8.   Explain the home inspection process, provide names of inspectors, and help buyers navigate through the often difficult stages of this step in the home buying process.

9.   Ensure contract conditions and deadlines are met.


Obviously, though not on the list, we will certainly schedule and show you homes.  Before we show you homes though, we always recommend that you meet with us so we can get to know what you are looking for in a home, neighborhood, etc.  The more we know about you and your needs, the easier it will be for us to find you that perfect home.

If you are a home buyer that is just calling listing agents of homes you like on line, do yourself a favor and commit to one agent to represent you.  Otherwise, you are missing out.

Remember, it does not cost you money to hire a buyer's agent as the seller pays all commission.  Also, if you decide to work directly with the listing agent, you will not get representation as that agent will either represent the seller, or if they practice dual agency, neither. 

Hopefully, you now have a good understanding of the many things we offer our buyers and you will view us as more than your personal "cab".

Here are other articles of interest pertaining to home buying:

Buying A Home In Cleveland - The Complete Guide 

Buying A Home - How To Choose A Neighborhood 

Agency in Ohio - Why Using A Buyer's Agent Is Important 


About The Authors:

This information is provided compliments of Amy and Dan Schuman, The Schuman Team Keller Williams Realty. The Schumans are residents of Solon OH and have worked with numerous professional athletes, business owners, and executives who are relocating to Cleveland.

If you are looking to buy or sell Cleveland OH real estate, including the surrounding suburbs, please contact the Schuman Team at 216-346-3235. 


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Real Estate Agents Are Not Just Door Openers - What A Buyer's Agent Really Does is the property of The Schuman Team and may not be duplicated or used without their written consent. ©July2010    

Disclaimer: The Schuman Team practices real estate in Ohio. Since many states have different laws and protocol regarding a real estate transaction, we recommend consulting a qualified local legal professional prior to entering into any written agreement. This blog contains observations and opinions related to our first hand experience working with buyers and sellers in Ohio, but should not be construed as legal advice.  Accuracy is not guaranteed.  


Re-Blogged 11 times:

Re-Blogged By Re-Blogged At
  1. Dawn Maloney 07/16/2010 12:53 PM
  2. Cyndi Mino 07/16/2010 01:16 PM
  3. Monique Hailer 07/16/2010 02:23 PM
  4. Gabrielle Kamahele Rhind 07/17/2010 12:34 AM
  5. Kathryn Maguire 07/17/2010 12:43 AM
  6. Bill Travis 07/17/2010 02:25 AM
  7. Bob Engert 07/17/2010 06:39 AM
  8. Lisa Orme 07/17/2010 08:22 AM
  9. 07/17/2010 11:08 AM
  10. Gabe Sanders 07/22/2010 12:42 AM
  11. San Antonio Texas New Homes for Sale 10/02/2010 01:43 AM
  12. Gloria Todor 10/08/2010 08:12 AM
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Mike Mayer
Mike Mayer, Broker/Owner - i List For Less Realty, LLC - Lafayette, LA

Good post! We also help with deed restrictions, surveys and HUD reviews. It's unfortunate we don't install 'taxi meters' on our dashboards...

Jul 16, 2010 07:26 PM #23
Gabrielle Kamahele Rhind
KGC Properties LLC, Tucson Property Management & Real Estate - Tucson, AZ

GOOD MORNING DAN!  Congratulations on the feature and congratulations on the terrific information for Buyers to help them see the value of a Buyer's agent! -- Gab (PS - I re-blogged this - thanks for allowing that feature!)

Jul 17, 2010 12:36 AM #24
Don Sabinske
Don Sabinske, Sabinske & Associates Inc. - Zimmerman, MN
Sabinske & Associates Inc.

We had two customers through an open one of my agents held.  They insist that working with the listing agent has been, in their experience, the best practice.  I actually spoke with them and gave them the best information I could to the contrary, but they are continuing down that path regardless.  Even after getting some great information from the Realtor as well.  You can't teach them all! 

Jul 17, 2010 12:38 AM #25
Kathryn Maguire (757) 560-0881 - Chesapeake, VA
Serving Chesapeake, Norfolk, VA Beach

Great list and well said.  As you said, there are many more things that we do to represent our buyers but this communicates most of the  biggies!

Jul 17, 2010 12:45 AM #26
Toronto, ON

Dan and Amy - Many buyers will thank you for providing this great information regarding the role that buyer agents can play.

Jul 17, 2010 01:18 AM #27
Kathy Torline
ERA Herman Group Real Estate - Colorado Springs, CO
Colorado Springs Real Estate Blog 719-287-1049

Great blog!   I think one of the biggest things a Buyer's Agent does is help educate the buyer and in turn becomes their advocate.   Their assistance is priceless to a buyer!

Jul 17, 2010 01:35 AM #28
Barbara-Jo Roberts Berberi, MA, PSA, TRC - Greater Clearwater Florida Residential Real Estate Professional
Charles Rutenberg Realty - Clearwater, FL
Palm Harbor, Dunedin, Clearwater, Safety Harbor

Great post! There are indeed so many hats a realtor wears and working with a realtor when purchasing protects you in so many areas!

Jul 17, 2010 01:44 AM #29
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

Everytime an untrained agent agrees to meet a stranger at the property they undo all that you've shared here !!!!!!!!!!!!!!!!!!!!!!!!!!

Jul 17, 2010 02:15 AM #30
Bill Travis
Captain Bill Realty, LLC - Gilbert, AZ

Dan and Amy this is such great information for a buyer to have. Your post has already been reblogged a number of times, and I'm going to reblog it again because it's so important.

Jul 17, 2010 02:23 AM #31
Lottie Kendall
Pacific Union International - San Francisco, CA
Serving San Francisco and the Silicon Valley

So glad you earned a gold star with this one.  You made your points so clearly.

Jul 17, 2010 04:27 AM #32
Dan and Amy Schuman
Howard Hanna Real Estate Services - Solon, OH
Luxury Home Specialists

Wow, I didn't realize we had so many comments. This may take a while, but we always like to personally address and thank everyone who took the time to read our post and comment, so here we go:

Curt - Thank you so much for your kind remarks. Hope all is well in beautiful Annapolis.

Erik -  Education is really the key. As agents, we all know what we do for buyers, but we need to continue to educate the public to show the real value of our services. Thanks for the comment. 

Chris -  Hope all is well and thanks as always for your comments. No doubt you do a great job educating your clients. Knowing first-hand how you conduct your business, your clients are very well served by using you. Sun is out here in Cleveland, so enjoy the nice weekend.

J. Philip - Very good points. This list can certainly be expanded. After reading many of your posts, I'm sure you are very thorough and do a great job for your clients.

Lisa - The sad truth is buyers probably just don't understand what we do or see a need for our services. This goes back to lack of education and we agree they are doing themselves a huge disservice by not using a buyer's agent. Thank you for commenting.

Kathy - The thing that really amazes me is the buyers who work directly with the listing agent thinking they are going to get a better deal. I didn't realize that was common in Princeton but it really is too bad and not in their best interests.

Agent Aaron - Thank you for commenting. Our intention was to get this information to the buyers before they make the mistake of not using a buyer's agent.

Dawn - Thank you so much for your kind remarks and the re-blog. You are a true professional and I hope to see you again at an upcoming tech event. Wouldn't it be great to have an AR Camp in Ohio?

Roland -  Thank you so much for commenting. It all goes back to education and that is why having our blogs is so important, to get the word out, because our local papers sure don't do a very good job.

Cyndi - Thank you so much for the re-blog, we greatly appreciate it. You made a great point in that not all agents provide the same level of service. Perhaps having a bad prior experience in buying has turned a lot of buyers off from using an agent.

Monique - When one understands the process, having representation certainly makes sense. Sometimes a buyer is so fixated on a particular home that they lose sight of the process or just don't want to take the time to learn about it. I am convinced there are a lot of buyers out there who bought directly through the listing agent and have no idea that they weren't represented and probably overpaid.

Linda - Sad, but true. Sometimes we are portrayed as glorified chauffeurs and very few of the TV shows really show in detail everything that happens behind the scenes. I guess that wouldn't be as entertaining, would it:)

Margaret -  I hope you share your list with your clients. I'm sure all the agents who have responded to this post could generate a huge list of all the things they do. Thank you for commenting.

Dave - Very good points about the contract and disclosures. I bet you could write an entire post on just these steps of the buying process.

Ann-Marie - Yes, there is quite a psychological aspect do our job that we didn't even touch on. Some would say we are actually part time psychologists/therapists. Thank you so much for commenting.

Vickie - I wish every potential buyer could read this post. Quite a few agents re-blogged, so at least that's a start.

Frank and Sharon - Thanks so much for commenting. It always amazes me how many buyers just call on signs and I'm pretty sure the listing agent won't tell them the advantages of using a buyers agent.

Terry - We use a Buyer's Agreement although many in our market do not. Many agents here in Cleveland are either afraid to bring it up for fear that the buyers won't want to enter into such an agreement or simply don't know how to properly articulate what they actually do for the buyers. The buyers we work with, once they have an opportunity to sit down with us, understand what we do for them and appreciate us explaining everything to them.

Mike -  You are right, we really didn't touch upon the actual closing process too much, although it is certainly an important part of what we do. Thanks for bringing it up and commenting.

Gab -  It always makes my day when you comment on our posts and we greatly appreciate the re-blog. Hope all is well and you are enjoying your summer.

Don -  Great point. Some people just have in their mind that working with the listing agent is in their best interest, probably thinking they will get a better "deal" this way. No matter how much we try to educate, there are some buyers that just don't want to listen.

Kathryn - Thank you for commenting. I'm sure you could add quite a few more to the list.

Marc - Thank you for your kind words. If even one buyer out there decides to use a buyer's agent because of reading this, than it was certainly worth the effort to write it.

Kathy - You are so right. If someone went to court, they would have their own attorney, not use the other parties attorney. I don't know why someone would enter into a major financial transaction without an advocate.

Barbara-Jo - Some buyers unfortunately are so caught up in finding that great home that they don't think about the complexity of the transaction.

Michael - You brought up an excellent point that I almost mentioned, but will write an entirely new post on that topic. When an agent takes a call from a stranger and decides to just meet them at a home, that buyer will lose respect for the process and ultimately that agent and view us as nothing more than a door opener. I can understand why an agent would be tempted to do that, but there is no substitute for meeting someone at the office ( much safer as well ) and sitting down with a buyer in a professional setting. If they aren't willing to do that, than they aren't serious anyway.

Val - Thank you for the re-blog and your kind words.

Lottie - This post has been on my mind for a while, just didn't get around to writing it until yesterday. Getting the word out was most important, but the feature is always appreciated.


Jul 17, 2010 06:04 AM #33
Bob Engert
Georgia Elite Realty - Marietta, GA

 Very useful article!

 Thanks for allowing us to re-blog it!

Jul 17, 2010 06:41 AM #34
Bill Gassett
RE/MAX Executive Realty - Hopkinton, MA
Metrowest Massachusetts Real Estate

Dan & AMy - nice job with your outline of all the things a good buyers agent can do for a client!

Jul 17, 2010 09:33 AM #35
Christopher and Stephanie Somers - Realtors - Philadelphia Real Estate
Realtor / Owner - RE/MAX Access - Philadelphia, PA

Dan and Amy - Well said !  Often times buyers just do not realize all the work that goes into representing a buyer and in most states with buyers agency, they do not even have to pay for it.  Also, some sellers think that buyers agents just open the door as well.... it is amazing.

Jul 17, 2010 11:00 AM #36
Dan and Amy Schuman
Howard Hanna Real Estate Services - Solon, OH
Luxury Home Specialists

Bob - Thank you for commenting and we always appreciate the re-blog.

Bill - Thanks for commenting as well. Always great to hear from one of my favorite bloggers.

Christopher and Stephanie - As a regular reader of your blog, it sounds like you guys do a great job of educating your clients and showing the value of using you when buying a home. Hope all is well in Philly. 

Jul 18, 2010 01:28 PM #37
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Super post Dan and Amy, I think this is definitely worth a re-blog.  Thanks.

Jul 22, 2010 12:40 AM #38
Dan and Amy Schuman
Howard Hanna Real Estate Services - Solon, OH
Luxury Home Specialists

Thanks for the kind words, Gabe and we appreciate the re-blog to get the word out to buyers.

Jul 22, 2010 06:23 AM #39
Patti Ann Kasper
Blaine & North Metro Minneapolis St Paul Real Esta

Great post!  When I first got into the business, my broker explained to me the importance of making sure that my clients KNOW what I am doing for them by sending them a weekly update with a little check list of things that I did for them that week.  He also likes to say that if you are showing homes to buyers who have not made a committment (not under contract) then you are just a taxi driver with an expensive Dept of Commerce licence.  I like how you used the same concept.

Oct 01, 2010 02:35 AM #40
Dan and Amy Schuman
Howard Hanna Real Estate Services - Solon, OH
Luxury Home Specialists

Patti - Thanks for reading and commenting. I think it's great that you are so proactive with your clients, and yes, getting a commitment is critical.

Oct 01, 2010 03:31 AM #41
Jim McCormack
Nashville Short Sale Specialist - Jim McCormack - Edge Advantage Realty, LLC - 615-784-EDGE (3343) - Murfreesboro, TN
Nashville Short Sale REALTOR - Stop Foreclosure
Great post.
Apr 06, 2011 02:09 AM #42
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